Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hayssam Ibrahim

Hayssam Ibrahim

Communication Engineer
Istanbul
Professional Summary

Degree-qualified Telecommunications Engineer specializing in optical and ethernet transmission networks. Excels in both independent and collaborative environments, dealing with both real-time issues and complex projects.

Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History

Communication Engineer

MTC Touch
2011-10 - 2019-09
  • Performed telecommunication and networking business evaluations.
  • Researched and recommended network and data communications hardware and software.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Initiated improvements to operational efficiency of network.
  • Identified poor quality lines and underutilized circuits.
  • Established data security plan and robust data recovery strategies.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Performed day-to-day monitoring, management, administration and support of alarm systems.
  • Analyzed and interpreted complex data from multiple sources.
  • Monitored overall network performance.
  • Performed network modeling and analysis.
  • Adapted and modified standard techniques, procedures and criteria to solve complex problems.
Education

Bachelor of Science Computer Science

LEBANESE INTERNATIONAL UNIVERSITY
2008-10 - 2011-06
Skills

    Telecommunications equipment

Network field installations

Hardware installation and configuration

Google Docs

Microsoft Windows NT IT platform

Cisco CatOS switches

UNIX IT platform

Voice and data cabling installation

Troubleshooting

Licensed and unlicensed wireless

Microsoft Office Suite

Network architecture design

Client/server IT platform

Telecommunications repair

Log files

Full product life cycle

Networks

Project leadership

Quality of service and data routing

Languages

Arabic

English

French

Turkish

Timeline

Bachelor of Science Computer Science

LEBANESE INTERNATIONAL UNIVERSITY
2008-10 - 2011-06

Communication Engineer

MTC Touch
2011-10 - 2019-09