Let us know if you need any help!

Q: I can’t log in to my account.

Please try doing the following actions: <ul><li>Try logging in with your social media account</li><li>Disable any browser extensions</li><li>Clear the cache in your browser</li><li>Refresh the page</li><li>Use the incognito/private mode to log in</li></ul> If you have used Zety more than a year ago, your documents are saved on our legacy builder. To access Classic Zety, please click on My Account in the top right corner and use the log in option on the left side.

Q: How do I check for Zety transactions on my billing statement?

Zety will appear on your billing statement as one of the following:/ <ul><li>AUX*Zety.com</li><li>BLD*Resume</li></ul>

Q: How can I cancel my subscription?

<The easiest way to cancel your subscription is to call our friendly support team or contact them on chat. You can also cancel your subscription on your own by going to your account dashboard's “My Plan” section.

Q: What are the accepted payment methods?

Currently, Zety allows for the following methods of payment: <ul><li>Visa</li><li>Mastercard</li><li>Discovery Card</li><li>American Express</li><li>PayPal</li><li>Maestro</li></ul>

Q: How Do I Unpublish My Professional Profile?

If you want to unpublish your professional profile and make it no longer visible, follow these steps: <ul> <li>Go to Your Account Settings &ndash; Navigate to your account settings.</li> <li>Find the Unpublish Option &ndash; Under the Privacy Settings, locate the option to unpublish your profile.</li> <li>Confirm Your Action &ndash; Follow the prompts to confirm that you want to unpublish your profile.</li> </ul> Once unpublished, your profile will no longer be publicly accessible. If you need further assistance, please contact our support team.

Q: Can I get a career or resume advice from Zety?

Yes, we have a great <a href=”https://zety.com/blog”>blog</a> with plenty of great articles! However, we do not offer a one-on-one career or resume advice. On the Blog, you can find useful advice on various topics. All our articles are organized into categories: Resume Writing, Resume Examples, Cover Letter, Job Search, Job Interview, Career Advice and Work Life, to help you find the right articles more easily. The posts are written by experts and under each of them, you’ll find the comment section where you can ask additional questions. Here are some examples of articles that might be helpful: <ul><li><a href=”https://zety.com/blog/how-to-make-a-resume”>How to make a resume for a job?</a></li><li><a href=”https://zety.com/blog/resume-with-no-work-experience”>How to write a resume with no experience?</a></li><li><a href=”https://zety.com/blog/interview-questions”>Example questions on a job interview</a></li></ul>

Our customer happiness agents will assist you with any issues you’re facing.

United States

800-985-7561

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FAQ

I can’t log in to my account.

Please try doing the following actions:

Try logging in with your social media account
Disable any browser extensions
Clear the cache in your browser
Refresh the page
Use the incognito/private mode to log in

If you have used Zety more than a year ago, your documents are saved on our legacy builder. To access Classic Zety, please click on My Account in the top right corner and use the log in option on the left side.

How do I check for Zety transactions on my billing statement?

Zety will appear on your billing statement as one of the following:

AUX*Zety.com
BLD*Resume

How can I cancel my subscription?

The easiest way to cancel your subscription is to call our friendly support team or contact them on chat.

You can also cancel your subscription on your own by going to your account dashboard's “My Plan” section.

What are the accepted payment methods?

Currently, Zety allows for the following methods of payment:

Visa
Mastercard
Discovery Card
American Express
PayPal
Maestro

How Do I Unpublish My Professional Profile?

If you want to unpublish your professional profile and make it no longer visible, follow these steps:

Go to Your Account Settings – Navigate to your account settings.
Find the Unpublish Option – Under the Privacy Settings, locate the option to unpublish your profile.
Confirm Your Action – Follow the prompts to confirm that you want to unpublish your profile.

Once unpublished, your profile will no longer be publicly accessible. If you need further assistance, please contact our support team.

Can I get a career or resume advice from Zety?

Yes, we have a great blog with plenty of great articles!

However, we do not offer a one-on-one career or resume advice.

On the Blog, you can find useful advice on various topics. All our articles are organized into categories: Resume Writing, Resume Examples, Cover Letter, Job Search, Job Interview, Career Advice and Work Life, to help you find the right articles more easily. The posts are written by experts and under each of them, you’ll find the comment section where you can ask additional questions.

Here are some examples of articles that might be helpful:

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