Resume Examples

Billy Patvi

Software Developer

Personal Info

501-872-2516

billypatvi@gmail.com

Results-driven software developer, seeking to use proven Python and Ruby skills to deliver coding excellence to Cryptoconic, Inc. Have developed 3 webapps and 5 mobile apps. Contributed to 7 GitHub projects and debugged 17 apps. Wrote back-end code for 40 working business websites.

Skills Summary

Python

• Built a Python-based stock tracking webapp with 545 interactive, real-time graphs. Site gets 8,000 visits/month and was cited in "Fortune."
• Created and maintain a Python-driven Python Programming Tutorials website.
• Developed Python app for voice control of lights, thermostat, and garage door. Integrated smart home devices, Raspberry Pi, and a webcam.
• Designed a 3D Maze game using Python and MySQL.

Ruby

• Developed an online exam system for a continuing education site.
• Built 5 mobile apps, including an alarm app and a reminder app.
• Solved 55 Ruby problems at codewars.com.
• Contributed to 7 Ruby projects on GitHub, including Homebrew and Fastlane.
• Created chat functionality for a SaaS website.

Debugging

• Debugged 12 webapps written in Python.
• Conducted comprehensive debugging on 5 mobile apps.
• Cut errors 20% for a SaaS site through extensive debugging.

Experience

Senior Graphic Designer

Houlton Renno Inc. New York

2014-03-2018-02

• Led a team of four designers in a fast-paced graphic design firm.
• Wrote back-end code for 40 client projects.

Graphic Designer

Kibula Designs, Boston

2011-06-2014-03

• Led daily meetings for an initiative to increase revenue.
• Wrote scripts to update client databases. Cut billing errors 35%.

Education

Bachelor's Degree, University of Maine

2007-2011

• GPA 3.9
• Excelled in computer science classes.
• Worked as TA for computer science department.

Conferences

• Microsoft Build 2017, spoke on a panel about cloud computing.
• OSCON 2016

Additional Activities

• Took first place in 3 Ruby challenges at codewars.com.
• Member, IAENG Society of Software Engineers.

Tech Skills

• Python, Java, C#, PHP, Ruby, SQL, MySQL, HTML5, CSS3, Javascript, JQuery, Debugging

Soft Skills

• Leadership, Teamwork, Problem Solving, Critical Thinking, Creativity, Time Management

Michelle Muller

Office Manager

Personal Info

424-260-4793

michellefmuller@gmail.com

Energetic office manager with 5+ years experience, seeking to leverage proven management and training skills to grow efficiency at Prescott Global. Oversaw eight office assistants in a high-volume tech business. Grew new contracts by 22% per year. Cut lead times 53%, cut costs 22%.

Experience

Office Manager

Block Island Digital

2013-07-2017-08

• Coordinated and organized office operations in a high-volume tech business. Oversaw eight office assistants to ensure organizational efficiency.
• Achieved revenue goals through effective management of job scheduling. Decreased lead times by 53% by cutting out processing waste.
• Stimulated new contract growth by supporting promotional and marketing programs. Grew new clientele at a rate of 22% per year.
• Built all work schedules. Grew the team through direct performance feedback and annual appraisals. Decreased turnover by 35%.

Office Manager

ReviewGull Productions

2009-08-2013-06

• In charge of 7 office employees in a busy marketing firm.
• Decreased turnover 15% through improved communication.
• Sourced new suppliers and saved 20% on supplies.
• Scheduled all client work with operations staff.
• Used better double-checking to cut accounting errors 15%.
• Boosted company revenue 18% through better work flow.
• Through improved feedback program, increased customer retention 10%.
• Trained 3 new employees in correct office procedures.

Office Manager

Doherty Phair Inc.

2005-06-2009-07

• Managed a staff of 6 office employees in a high-volume legal firm.
• Implemented a "Lean for the Office" Program.
• Trained all 6 office employees in Lean principles.
• Pulled in 10 new contracts per year on average during staff downtime.
• Cut inventory waste 15%.
• Slashed accounting errors by 25% through new accounting software.

Office Manager

Takacs Medical Clinic

2003-05-2005-06

• Responsible for daily non-clinical operations in a small medical practice, including patient satisfaction and operational performance and development.
• Provided superior patient service, with sensitivity to resolving patient complaints. Increased customer retention rate by 35%.
• Handled all supply management, including ordering and sourcing vendors. Implemented a pull system that cut costs by 22%.
• In charge of hiring and training temp office assistants to handle busy times. Trained six different temp assistants. One became part-time.

Education

BA, Bowdoin College, Maine

1996-2000

• Pursued a passion for Business Administration coursework.
• Excelled in management classes.
• President, Bowdoin College Cycling Club.
• Supervised winter fund drive 2008.

Volunteer Work

St. Francis Soup Kitchen

Volunteer Organizer

2014-2018

• In charge of training and scheduling of 20+ volunteers.
• Decreased lost time from scheduling conflicts 25%.

Habitat for Humanity

Group Leader

2007-2018

• In charge of regular fundraising drives. Increased donations 45%.
• Managed teams of 5-10 volunteers during construction projects.

Technical Proficiency

Typing Speed: 95 WPM

MS Excel: 97% on Isograd MS Excel Test

Additional Activities

• Member, American Management Association.
• Run a small cycling club for fun and fitness.
• Walk dogs once a week at the local shelter.
• Organize school bake sales 2x per year.

Conferences

2017 Acquire Office Management Conference: Spoke on Panel about Leadership

2015 Annual Conference for Administrative Excellence: On Panel re Databases

2014 Office Dynamics Conference: Spoke on Panel about Emotional Intelligence

2012 OfficeNinjas Admin Week

Publications

2017 Weekly office management podcast "ManageU" has 1500 subscribers.

2017 Article on leadership published in BusinessWeek Management Blog

2016 Article on PowerPoint published in Presentation Zen

2015 Disgruntled employee ideas featured in Ask a Manager.

2012 Article on data management cited in Fortune.

Courses

• Office Kaizen - GBMP
• Successfully Managing People - American Management Association
• Emotional Intelligence Training Class - IHHP
• Microsoft Office Training, New Horizons Center. Scored 99% in all areas.

Hard Skills

• Performance Evaluations, Training New Employees, Business Operations, Scheduling, Conflict Resolution

Soft Skills

• Leadership, Communication, Administrative, Time Management

Languages

Spanish – Fluent

Lydia Manzo

Sales Manager

Personal Info

757-729-1432

lydiafmanzo@gmail.com

Passionate Sales Manager and CSE with 4+ years' experience, seeking position with Carlson Stoves. For Pilla N.A., grew business 15% per year. Boosted revenue 30% through targeted training of 50 reps. Slashed response time to 30 minutes companywide and cut turnover by 25%.

Experience

Regional Sales Manager

Pilla North America

2014-10-2017-11

• Developed new business with point-of-sale stores and mobile reps. Worked with 50 sales reps to grow business 15% per year over 3 years.
• Increased revenue 30% through targeted sales rep training.
• Used applied technologies to slash lead response time to 30 minutes.
• Cut turnover by 25% through team morale and motivation program.

Sales Manager

Capital Home & Hearth

2013-08-2014-09

• Head of sales for high-end home & hearth store.
• Pushed sales revenue from $750,000/yr to $1.1 million in 1 year.
• Increased staff training to drive lead conversion up 20%.

Manager Experience

Various

2010-06-2012-08

• Led the customer outreach team at Hubert Shoe.
• Was the go-to conflict resolution employee at The Weathervane Restaurant.
• On-boarded three new employees at Trent Landscaping.

Education

BS in Management, Virginia Commonwealth University

2009-2013

• Excelled in budgeting and sales coursework.
• For a one-year senior project in leadership, built the new campus blog.
• Head of the Anime Club. Increased membership 75%.

Certifications

CSE (Certified Sales Executive) - SMEI.

Sales Leadership Certificate - Cornell University.

Conferences

2017 Rainmaker Conference. Headed a Panel on Budgeting.

2016 Pulse Conference. Spoke on a Panel about Cross-Selling.

Publications

• Article on How to Manage a Sales Team Published in "Sales Hacker."
• Interviewed for the Accelerate! Podcast about Staff Coaching.

Additional Activities

• Organize yearly fundraiser for local PTA.
• Regular volunteer to recruit helpers for local Habitat for Humanity Chapter.
• Leader of weekly cycling group.

Hard Skills

• New Business Development, Budgeting, Conflict Resolution, Finance, Coaching

Soft Skills

• Leadership, Teamwork, Communication, Planning, Work Supervision