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Are you ready to steer your career towards a leadership role as a General Manager? Crafting a standout general manager resume is your first step in landing that coveted position. In this article, you'll discover expert tips and detailed general manager resume examples that will help you showcase your leadership skills and managerial expertise effectively.

This guide will show you:

  • A General Manager resume example that’s better than 9 out of 10 other resumes.
  • How to write a General Manager resume that will land you more interviews.
  • Tips and examples of how to put skills and achievements on a General Manager resume.
  • How to describe your experience on a resume for a General Manager to get any job you want.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

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Sample resume made with our builder—See more resume examples here.

One of our users, Brittanya, had this to say:

Zety really helped me create the best resume possible. It pointed out how things could be better on my existing resume and suggested many things to be re-worded or removed.

Want to check more samples related to General Manager? Here you go:

General Manager Resume Sample

Jordan R. Grant

General Manager

jordan.t.mitchell@email.com

(617) 555-3498

linkedin.com/in/chrgrant

Summary

Results-driven General Manager with over 9 years of experience leading operations, driving revenue growth, and enhancing team performance in retail and hospitality. Proven success in boosting profit margins by 25% through strategic cost control and training initiatives. Strong leader with expertise in budgeting, staff development, and operational efficiency. Looking to contribute proven management skills and strategic insight to Atlas Group.

Work Experience

General Manager

Atlas Group, Boston, MA

June 2018 – Present

  • Increased revenue by 30% over three years by implementing innovative sales strategies and optimizing customer experience.
  • Reduced operational costs by 20% through efficient inventory management and strategic vendor negotiations.
  • Led a team of 50+ staff, achieving a 95% employee retention rate and a 25% boost in productivity.
  • Developed and enforced policies to reduce customer complaints by 40%, significantly enhancing service quality.

Assistant General Manager

Blue Horizon Hospitality, Providence, RI

February 2015 – May 2018

  • Supported daily operations of a high-volume restaurant, improving customer satisfaction scores by 15%.
  • Managed budgeting and expenses, resulting in a 10% reduction in monthly costs.
  • Supervised and trained a team of 30 employees, decreasing turnover by 18%.
  • Directed marketing campaigns, leading to a 20% increase in seasonal customer traffic.

Education

Bachelor of Business Administration

University of Massachusetts, Amherst, MA

September 2010 – May 2014

  • GPA: 3.9/4.0

Skills

  • Strategic Planning
  • Financial Management
  • Team Leadership
  • Customer Service
  • Vendor Relations
  • Sales and Revenue Growth
  • Process Optimization
  • Communication
  • Problem-Solving
  • Time Management

Memberships

  • American Management Association (AMA)
  • National Retail Federation (NRF)
  • Project Management Institute (PMI)

Publications

  • "Strategies for Boosting Customer Retention in Retail," Retail Insights Journal, October 2022.
  • "Effective Cost Control in Hospitality," Journal of Business Management, May 2021.

Volunteer Work

Community Event Coordinator

Boston Youth Center, Boston, MA

March 2019 – Present

  • Organized annual fundraising events, helping raise over $50,000 for youth programs.
  • Managed volunteer recruitment and training for community outreach initiatives, improving event attendance by 40%.

Mentor

Big Brothers Big Sisters of America, Boston, MA

January 2017 – December 2020

  • Provided career guidance to underserved youth, focusing on leadership and communication skills.

Here’s how to write your own General Manager resume:

1. Format Your General Manager Resume Correctly

Your general manager resume needs to make a powerful impression right from the start. In a competitive job market, a well-structured resume can set you apart from the rest. What grabs a hiring manager’s attention? A good resume format that is both clean and professional can do wonders.

To effectively format your resume for general manager roles:

Read more: How long should my resume be

2. Customize Your General Manager Job Description

Tailoring your resume to match the general manager job description can make all the difference. A customized resume shows that you understand the role and have the necessary skills and experience. Here's how to effectively highlight your experience:

  • Use the exact job title from the job listing. This ensures your resume passes ATS filters by matching keywords.
  • Include the company name and your employment dates, then list 3–6 bullet points for each role. Focus on more details for recent positions.
  • Emphasize how you applied relevant skills by incorporating quantifiable achievements and outcomes.
  • Begin each point with strong action verbs like led, optimized, and executed to convey impact.

General Manager Responsibilities for a Resume - Example

  • Direct daily operations to ensure company goals are met efficiently and effectively.
  • Develop strategic plans to improve productivity and operational excellence.
  • Manage budgets and financial plans to drive profitability and sustainable growth.
  • Foster strong relationships with key clients and stakeholders to enhance business opportunities.
  • Lead and mentor team members, fostering a culture of collaboration and continuous improvement.
  • Analyze market trends to identify new opportunities for business expansion.
  • Ensure compliance with all regulatory requirements and company policies.

Remember to use action verbs that convey your responsibilities and achievements effectively. Here are some action verbs for General Manager:

General Manager Resume Action Verbs - Example

  • Spearheaded
  • Innovated
  • Negotiated
  • Implemented
  • Streamlined
  • Directed
  • Championed
  • Enhanced
  • Oversaw
  • Elevated

Did you know a past promotion can land the interview? Read more: How to Show a Promotion on a Resume

3. Make Your Education Section Count

Listing your education details on your resume is crucial, but just mentioning your degree, school, and dates won’t suffice. To truly stand out, leverage your educational background to demonstrate additional skills and qualifications.

Explore these resume tips:

  • Place your degree information immediately following your work history for maximum impact.
  • Consider adding bullet points for any fellowships, scholarships, or leadership roles you’ve held.
  • Include an impressive GPA on your resume. That’s 3.5 or higher.

Read more: How to List Your Major and Minor on a Resume

Creating a resume with our builder is incredibly simple. Follow our step-by-step guide and use content from Certified Professional Resume Writers to have a resume ready in minutes.

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

4. Prove the General Manager Skills the Company Wants

To craft a resume that stands out, it’s essential to pinpoint the skills needed for a general manager. Start by reviewing the job description carefully to identify key skills on a resume. Make sure to incorporate these as resume keywords to ensure your resume passes initial screenings.

Here's how to highlight your general manager skills:

  • Integrate the skills mentioned in the job ad into your resume's skill section and throughout your work history.
  • Avoid overwhelming your resume with too many skills. Focus on the most relevant ones to keep the reader’s attention.
  • Boost your chances of getting an interview, by listing skills that are demonstrated in your job descriptions and achievements.

Consider these hard skills and soft skills for a general manager:

General Manager Resume Skills

Pro Tip: Make sure to mix your hard skills with your soft skills for better impact.

5. Add Other Sections to Your General Manager Resume

To further distinguish yourself, consider adding sections that highlight your unique capabilities and experiences. These additional elements can portray you as a well-rounded candidate with the drive and initiative that employers value.

Consider incorporating these extras to make your resume shine:

  • List licenses and certifications relevant to management or your specific industry, as they can showcase your expertise.
  • Include relevant publications as they position you as an authority in your field.
  • Show membership in professional organizations that can illustrate your commitment.
  • Highlight volunteer work to demonstrate your involvement in the community and leadership skills outside of a professional setting.
  • Add your language skills to set you apart in a global market.

Read more: What Are the Correct Sections of a Resume

6. Write a General Manager Resume Summary 

Capture the hiring manager’s attention quickly by crafting a compelling resume introduction highlighting your core competencies. Studies show they spend mere seconds on each resume, so make it count.

Think of it as your professional snapshot or elevator pitch — but condensed. This resume profile should be a succinct paragraph that delivers the essence of your qualifications and achievements.

If you’ve got experience under your belt, mention it along with your job title and a couple of standout accomplishments that illustrate your impact. This is known as a resume summary.

See our guide: How to Upload a Resume to LinkedIn (Update & Add)

7. Write a Cover Letter for Your General Manager Resume

In today's competitive job market, cover letters are more crucial than ever. A personalized cover letter can set you apart from the flood of generic applications, showing genuine interest in the specific company and role.

To craft an effective cover letter, consider these steps:

  • Follow a professional cover letter structure by matching it with your resume header and ending with a formal sign-off.
  • Use the right cover letter format: concise and to the point, ideally within 3–5 paragraphs.
  • Start with an engaging opening that mentions the job title and captures the reader’s interest.
  • In the body, highlight key achievements that align with the job requirements.
  • Conclude with a strong closing statement that reiterates your interest and suggests a meeting.
  • Don’t forget to send a follow-up email to express continued interest and attach your documents again.

Read more: How to Write a Cover Letter for a Job

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Stay focused and persistent on your job search journey, and you'll find the right opportunity. Thank you for reading this guide on crafting a stellar general manager resume. If you have any questions, feel free to leave them in the comments.

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

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Maciej Tomaszewicz, CPRW
Maciej is a Certified Professional Résumé Writer and career expert and with a versatile professional background, creating tools for job seekers in various industries. His creative writing background and HR-related experience allow him to create highly readable articles clarifying even the most complicated professional development aspects. Since 2022, he has authored guides on professional resumes and cover letters, written articles on work-related scenarios, and developed research-based career advice.
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