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Operations Manager Resume: Sample & Writing Guide [+20 Examples]

Tom Gerencer
Career Writer
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Let me show you how to write a job-winning operations manager resume. Just give this a thought first—

 

An operations manager is like a fighter pilot.

 

Being one takes superhuman competence and confidence.

 

You must master the million moving parts that form a company.

 

That means your operations manager resume has an awful lot to prove if you want to get that job.

 

This guide will show you:

 

  • An operations manager resume sample better than 9 out of 10 other resumes.
  • How to write an operations manager resume that lands more interviews.
  • Tips and examples of how to put skills and achievements on an operations management resume.
  • How to describe your experience on a resume for an operations manager to get any job you want.

 

Here’s a sample resume for an operations manager made using our resume builder:

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you'll get tips and right vs. wrong examples while writing your resume. See +20 resume templates and create your resume here.

 

operations manager resume sample

Operations Manager Resume Example - See more templates and create your resume here.

 

 

What's the Best Format for an Operations Manager Resume?

 

Meet the board of directors.

 

Nice roundtable.

 

Their biggest fear is hiring someone who'll crash their company.

 

They won't even think about applicants with sloppy operations manager resumes.

 

Select a trusted format like reverse-chronological. It shows your most recent management successes first.

 

Use clear, legible resume fonts, big headings, and white space to soothe the eye.

 

Next, save it as a PDF. Operations manager resumes in Word format may look nice on your machine. But they can turn into a brush fire in transit.

 

Just make sure the job description doesn't clamp down on PDF resumes. Some do. Always choose the format suggested in the ad.

 

Pro Tip: Proofread your business operations management resume twice, on different days. Have a trusted friend check it as well. Sloppy work will get the boot.

 

Not convinced reverse-chronological is the best operations management resume format? See this guide: 3 Resume Formats: How to Choose the Best One [Examples]

 

Want to make sure your resume will hook every recruiter and get you that interview? Get our free checklist and learn what makes a job-winning resume: 46 Things You Need To Do Before You Send Your Resume.

 

2

How to Write a Resume Summary or Resume Objective

 

Picture a big, smooth wall 100 feet high.

 

It stands between you and the board of directors, and it's called a "recruiter."

 

Her name is Anne. She'll skim your resume in six seconds.

 

To engage her, you'll need a substantive sales pitch.

 

It's called a resume summary (or an operations manager profile summary). It needs to be the most compelling thing you've ever written.

 

The good news is, you've already got the assets.

 

Let these senior operations manager resume examples show you what I mean.

 

Operations Manager Resume Examples [Resume Summaries]

 

Here are two sample operations management resume summaries:

 

wrong

Service operation manager with 15 years of experience, seeking a new situation. Highly skilled in leadership, Lean thinking, cost-cutting, and revenue generation.

  

Seems like possibly a good fit, right? But the board won't hire "possibly."

 

A winning resume for an operations manager shares impressive metrics.

 

right

Highly effective operations manager with 15 years of experience. Seeking to dramatically improve KPIs for Audor Sports. At Skander Golf, used Lean training and integration to turn a $2 million/yr loss into a $1 million/yr profit in 1 year. Also cut inventory cost 45% and lead times 25%. Slashed turnover 40%.

  

That's job-ready. With a resume like that, you'll pull down an Amazon operations manager salary in no time.

 

Those measurable accomplishments make it sing.

 

Note that we say "resume summary.” An operations manager resume objective is for those with no experience. That won't work for a director level job.

 

Pro Tip: Got writer's block? Don't start with your operations manager resume summary. Write your experience section first, then cherry-pick the best parts.

 

Our resume builder (you can create your resume here) will give you tips and examples on how to write your resume professional summary section. Or any section for that matter. You can copy the examples to your resume, customize, and save a lot of time.

 

Inside our resume builder, you’ll find expert tips and examples for your resume summary.

 

Ready to give your bank operations management resume a paradigm shift? See these guides:

How To Write A Resume Summary: 21 Best Examples You Will See and +20 Resume Objective Examples - Use Them on Your Resume (Tips)

 

3

How to Describe Your Operations Management Experience

 

Pretend you're buying a cake.

 

One baker says he's passionate. He's got a degree.

 

The other has ten years of experience. She's made cakes for royals and celebrities. She's been written up in glossy magazines.

 

Your operations manager resume must show you're baker #2.

 

These two sample director of operations resume clips will light the way.

 

Operations Manager Resume Examples [Experience]

 

Look at the difference in these two director of operations resume examples.

 

right

Skander Golf, Inc.

Operations Manager

2009 - 2017

 

  • Implemented a lean training program that turned a $2 million annual loss into a $1 million annual profit in one year. Trained all 50 employees in Lean principles.
  • Installed pull systems to cut inventory cost by 45% over 6 months.
  • Initiated setup time reduction plan to cut lead times 25%.
  • Through company-wide incentive programs, decreased turnover 40%.

 

That shows synergy between your duties and achievements. The recruiter can't help but share it with the board.

 

But look at this non-viable operations manager resume example:

 

wrong

Skander Golf, Inc.

Operations Manager

2009 - 2017

 

  • Responsible for all operations management of a multi-million dollar sporting goods manufacturing company.
  • In charge of inventory and supply-chain management.
  • Spearheaded the Lean training initiative, including setup time reduction and pull systems implementation.

 

The granularity has vanished. So has any chance at getting interviewed.

 

Pro Tip: Don't have quite that much experience? Stuff your business or transportation operations management resume with duties from supporting roles.

 

Don't bore the board with your resume for operations manager jobs. Fill it with action words. Need some? See our guide: +80 Examples of Resume Action Words for Every Profession

 

4

Should You Rethink Your Education Section? You Should

 

Your education section needs to show at least a bachelor's degree.

 

But it can do so much more.

 

If you only list your degree and GPA, it's like building a task force, then just using it to improve your golf grip.

 

Instead, make your education section work like a Swiss Watch.

 

Start with:

 

  • College Name and Location.
  • Years in School.
  • Degree.

 

Then add achievements that plug into the job description.

 

These two logistics manager resume examples show the basics.

 

Operations Manager Resume Examples [Education]

 

Here are two warehouse operations management resume examples.

 

right

Bachelor of Science in Business Administration

Arizona State University, 1995 - 1999

  • Excelled in warehouse operations management coursework.
  • Captain, rowing team, two years.
  • Recipient, Pitchfork Award for organizational leadership excellence.

 

That's not an operations management job applicant. It's Jack Welch in disguise. It fits the job offer like a Rolex.

 

It shows a special kind of leader who is dedicated to the job at hand.

 

But what about the next of our operations manager resume examples?

 

wrong

Bachelor of Science in Business Administration

Arizona State University, 1995 - 1999

  • Graduated with a B.S. in Business Administration.
  • GPA 3.2

 

That's as empty as a vacant boardroom. It shows you graduated college, but nothing more.

 

But add achievements, and you're back in the winner's circle.

 

Pro Tip: Writing a retail operations manager resume? Highlight any retail operations classes or projects you did in school. Even general leadership experience works great.

 

Want to make your vp of operations resume crackle like a bull market? See our guide: How to Put Your Education on a Resume [Tips & Examples]

 

5

How to Put Skills on a Resume for an Operations Manager

 

Let's look in on the board again.

 

They've got two piles of operations manager job resumes. They're labeled, Second Look, and Trash.

 

The ones in the Second Look pile all have one thing in common.

 

They prove their claims.

 

Operations Manager Resume Examples [Skills]

 

It's easy to create a laundry list of operations manager skills:

 

wrong

Operations Management Skills: Leadership, communication, collaboration, Lean thinking, budgeting, performance tracking, supply chain management, ERM, CRM, PLM, Strategy Development, Policy Deployment, Kitchen Sink Management...

 

That's kind of like saying "I know how to be a good operation manager." Sounds nice, but how exactly are you great?

 

To do it right:

 

First list skills shown in the operations manager job description. You may have a thousand. The job description tells you which ones matter most.

 

Next, show you've used them. Check out the next of our operations management resume samples below.

 

The board lists these skills in the job description:

 

Lean thinking, supply chain management, inventory reduction.

 

So, add those, plus a few more:

 

Inventory reduction, cost cutting, collaboration, revenue generation.

 

Then prove them with bullet points like this:

 

right
  • Cut 15% from annual budget through Lean programs without sacrificing quality.
  • Worked with suppliers to shift to Just-In-Time delivery, slashing inventory 20%.
  • Collaborated with sales and marketing teams to grow revenue 30%.

 

You just went from good to great. It's so much more than just an operations manager resume skills list.

 

To get started, use the skills below.

 

List of Skills to Put on an Operations Manager Resume

 

Let's launch your job search.

 

Pick from these business operations resume keywords and skills.

 

Then get more from other operations manager job descriptions online.

 

Operations Manager Resume Skills

 

Operations Manager Resume Skills

Soft Skills

Hard Skills

Leadership

Budgeting

Communication

Lean Thinking

Interpersonal Skills

Performance Tracking

Listening

Delegation

Problem Solving

Financial Management

Collaboration

Supply Chain Management

Critical Thinking

Enterprise Resource Planning

Decision Making

Customer Relationship Management

Psychology

Product Lifecycle Management

Detail Oriented

Strategy Development

 

Follow the SOP above, and your resume for operations manager jobs will shine like it was written by Jamie Dimon.

 

Pro Tip: Skills for a warehouse operations manager resume will differ from bank, security, or IT operations manager resume skills. That's why a careful read of the job description is so important.

 

Need to restructure your operation resume skills list? See our guide: +30 Best Examples of What Skills to Put on a Resume (Proven Tips)

 

6

How to Add Other Sections for an Effective Resume

 

"If you want something done, ask a busy person."

 

That's you.

 

You're passionate. Involved. Always pushing personal boundaries.

 

Convince the board with additional sections in your director level resume.

 

Do it right, and all the other resumes they see will fade to grey.

 

Let's look at two operations management resume examples.

 

Operations Manager Resume Examples [Other Sections]

 

The first of our operations manager resume sample "other" sections will get dehired.

 

wrong
  • I have an golf handicap of 8.
  • I drive a vintage Jaguar E-Type.
  • I'm an avid sailor.

 

There's nothing wrong with golf, Jaguars, or sailing. But they don't make you a better operations manager.

 

For contrast, scan the next of our operations management resume examples.

 

right

Certificates

  • Six Sigma Black Belt Certification
  • CSCP - Certified Supply Chain Professional, APICS

 

Additional Activities

  • Member, Association for Operations Management (APICS).
  • Lead weekly cycling group. Increased membership 75%.

 

Publications

  • Article on supply chain management, "Better Operations" blog.
  • White paper on mistake proofing cited in Fortune Magazine.

 

Volunteer Work

  • Shelter Director, Dobson County Animal Shelter. Grew donations 50%.
  • Organize and manage two annual Red Cross blood drives.

 

Hole in one, right? Any of those achievements shows operations manager qualifications.

 

Obviously you don't have to list them all. But they give an idea of what a great "other" section looks like.

 

With a bit of elbow grease, anyone can have that kind of VP or plant manager resume.

 

Pro Tip: List conferences on a transportation or security operations manager resume. It works especially well if you participated on a panel.

 

Need some inspiration for a supply chain manager resume or distribution center manager resume? See this guide: +20 Best Examples of Hobbies & Interests To Put on a Resume (5 Tips)

 

7

Here's the Most Common Myth About Cover Letters

 

Let's eavesdrop on the board one more time.

 

They're shucking cover letters off a stack of resumes.

 

Will they even read your operations manager cover letter?

 

Not if it's boring.

 

Don't say: Here's my operations manager resume. (They know that.)

 

Do say: Here's how I can help you meet your goals.

 

Check out this operations management cover letter sample:

 

Dear Robin,

 

I've been a fan of Dobson Ralco's commitment to putting the employees in charge for years. I was in attendance when your team won the 2014 Shingo Prize. As a longtime student of Lean thinking and a Six Sigma Black Belt, I think I'm in line with your philosophy. Some of my achievements include...

 

That works because it's personal, passionate, and offers proof.

 

First, it drops the hiring team lead's name.

 

Next, it shows passion for this specific job offer.

 

Last, it gives measured proof of how you'll help.

 

Close it with a call to action. "Can we set up a time to discuss ideas for raising revenue by 25%?" works great.

 

Pro Tip: Follow up on your resume and cover letter while they're fresh. Don't wait more than a week for your first nudge.

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write your cover letter in our resume builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more templates and create your resume and cover letter here.

 

Want a use case for your operations manager cover letter? Check out our guide: How To Write A Cover Letter [Complete Guide With Examples]

 

8

How to Add Contact Info to Your Resume  

 

Did you make a big mistake?

 

Most do when adding contact info.

 

Lead with the basics:

 

  • Full Name
  • Updated Phone Number
  • Professional Email Address

 

Like this:

 

Shaun Parvelu, Operations Manager, shaunparvelu@gmail.com, 773-457-1564

 

But add your LinkedIn address too. Fully 87% of recruiters hire from LinkedIn.

 

If you leave your profile off your resume, you're passing up a big chance to impress.

 

Pro Tip: Want to make sure your LinkedIn profile follows best practices? Snap it into line with our guide to LinkedIn excellence here.

 

Want more tips to make the best operations manager you can? See this article: "6 Proven Tips on How to Tailor Your Resume to the Job Description"

 

Key Takeaway

 

This guide shows you how to make an operations manager resume that soars. Follow these key tips to do it right:

 

  • Read the job description carefully. Stuff your operations manager resume with measurable wins that match it like a custom Hickey-Freeman.
  • Show Jeff-Bezos-level competence on a resume for operations jobs. To do that, add dedicated "other" sections that share your indispensability.
  • Write your operations management resume summary last. Build it from the best bits from your resume to make it shimmer.

 

Do you have questions on how to write a great resume for an operations manager? Not sure how to describe your skills or achievements? Give us a shout in the comments! We love to help!

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Author
Tom Gerencer
Tom Gerencer is a full-time writer in the fields of personal finance and careers. He's been sharing expert advice on all stages of the recruitment process at the Zety career website for more than two years.