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Sales Associate Resume: Sample & Job Descriptions [+25 Skills]

Sales Associate Resume: Sample & Job Descriptions [+25 Skills]

Christian Eilers, CPRW
Christian Eilers, CPRW
Certified Professional Résumé Writer, Career Expert

You can suggest the perfect accessories for a customer’s purchase, stock shelves like a pro, and keep a smile on your face even during the siege of Black Friday.

 

You’d make a fine sales associate.

 

But first, you’ll have to convince the store manager if you’re to score that interview.

 

It’s not hard at all— 

 

Read on to receive a professional sales associate resume example you can adjust and make yours. Plus, you’ll learn a simple way to write a resume for sales associate jobs that will land you 10x more salesperson interviews than any other store resume you’ve written in the past.

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

sales associate resume templates

Sample sales associate resume—See more templates and create your resume here.

 

Sample Sales Associate Resume to Get You Inspired (Text Version)

 

Robert V. Ratliff

Senior Sales Associate

203-208-9082

robert.ratliff@me.com

linkedin.com/in/robertratliff

 

Summary

 

Fast-moving, personable sales associate with 4+ years of retail store experience. Extensive home supply product knowledge and technically proficient with modern point-of-sale systems. Maintained 98.5% positive guest feedback score. Certified Professional Sales Person (CPSP) certificate holder. Seeking to leverage proven sales floor, retail, and customer service skills to become a senior sales associate at Grant’s Home & Office Extravaganza.

 

Experience

 

Retail Sales Associate

Bartlett Retail Stores, Stamford, CT

October 2017–November 2019

Key Qualifications & Responsibilities

  • Manned and walked the sales floor, proactively and reactively assisting customers with questions, concerns, and item purchases.
  • Maintained up-to-date product knowledge and information on upcoming product releases.
  • Guided customers on purchases based on interests, promotions, and other sales and preferential parameters.
  • Performed general store upkeep during store hours and after closing, including cleaning messes, organizing shelves, and restocking items.

Key Achievement

  • Achieved a 98.5% customer feedback score upon first month of work and maintained it for 2 years.

 

Junior Sales Associate

Sun-Drenched Outerwear, Stamford, CT

August 2015–October 2017

Key Qualifications & Responsibilities

  • Assisted customers with clothing purchases and fashion-related decisions.
  • Performed cross-sells and upsells based on client’s interests and tastes to maximize store revenue.
  • Rang up purchases for clients while promoting store credit card and awards program.

 

Education

 

Bachelor of Science in Retail Sales Management

Arizona State University, Scottsdale, AZ

Completion: 2017

Relevant Coursework: Leading Organizations, Essentials of Services Marketing, Retail Management, Business Operations and Administration, Communication and Leadership in Retail Environments, Building Sustainable Businesses, Logistics Fundamentals.

 

Skills

 

  • Excellent Customer Service
  • Great Communication Skills
  • POS & Cash Handling
  • Time Management
  • Brand & Product Knowledge
  • Friendliness & Empathy

 

Certifications & Licenses

 

  • CPSA Certified Sales Associate (CSA)
  • NASP Certified Professional Sales Person (CPSP)

 

Before we get going, here are a few more sales resume examples:

 

Here’s the sales assistant resume formula:

 

1

Structure Your Sales Associate Resume Template Properly

 

Here’s the simple truth— 

 

A resume for sales associate jobs won’t get read if the layout isn’t formatted correctly. 

 

It doesn’t matter if you ask for only $5 per hour and can influence them like you’re Dale Carnegie. They won’t read it if it can’t be scanned as easily as a barcode.

 

So— 

 

Here’s how to format a salesperson resume template:

  • Layout: use the standard reverse-chronological order.
  • Subtitles: bold subheadings make it easy for sales supervisors to locate things quickly.
  • Font: choose a professional resume font that is easy to read.
  • Font size: type in 11pt or 12pt font size for regular text, and 2–4pts larger for headings.
  • Margins: leave a one-inch resume margin on all four edges of your salesperson resume.
  • Line spacing: use single line spacing in the general body text.
  • Sections: utilize white space aplenty to help guide HR’s eyes down the page. 
  • Filetype: save resumes as a PDF, unless the sales job description says otherwise.

 

And this is generally what a resume should include:

  • Header: include the most relevant contact details on a resume.
  • Introduction: a quick summary or objective statement giving your spiel.
  • Work experience: details of your history of past job responsibilities.
  • Education: a quick rundown of academic achievements.
  • Skills: a short list of your most relevant retail skills and sales abilities.
  • Extra sections: languages, awards, licenses, hobbies and interests, etc.

 

One secret to writing an interview-winning Walmart or Macy's sales associate resume? 

 

Start from the bottom and work your way up. With this method, you’ll know just what to write in the all-important heading paragraph—meaning you’ll have a better shot at the store interview. 

Read further about formatting a resume template correctly: How to Select the Ideal Resume Format

2

Start With a Sales Associate Resume Work Experience Section

 

Since you’re hopefully following our advice and skipping the resume intro paragraph for the time being, let’s begin with your work history resume section.

 

As the focal point of any resumes for sales associate jobs, it needs to adhere to a few guidelines.

 

Here’s what to do:

  • List your current or most recent position first, then go down in reverse-chronological order from there.
  • Include the title of the job you held, the company’s name and location, and the dates you were employed.
  • Give them up to 6 bullet points detailing your job responsibilities in a way most relevant to salesperson jobs.
  • Match the sales associate job requirements by tailoring each resume entry to the job ad. 
  • Supply their demand for quantifiable achievements by using numbers whenever possible.
  • Begin each bullet point entry with resume action words to be as impactful as possible.

 

Now— 

 

Let’s put those guidelines to the test.

 

Here are two sales associate resume examples of work history sections to follow:

 

Retail Sales Associate Resume Examples (Experienced)

 

Right

Retail Sales Associate

April 2016–November 2019
Red Bullseye Supercenter, Fresno, CA

Key Qualifications & Responsibilities

  • Assisted customers on the sales floor with questions, advice, and physical issues when requested or upon initiative.
  • Operated the POS and credit card machine when front lines call for additional assistance to the checkout lanes.
  • Organized shelves, end caps, and bargain bins out on the sales floor.

Key Achievements

  • Maintained 5% Card Red sign-ups for every month in 2018. 
Wrong

Retail Sales Associate
April 2016–November 2019
Red Bullseye Supercenter, Fresno, CA

Key Responsibilities

  • Helped customers out on the sales floor.
  • Rang up purchases and bagged items.
  • Organized shelves and restocking products.

 

The second resume example is as wanted as dead stock.

 

That first example, however, is as eye-catching as a prestige item at a 70% markdown!

 

Now— 

 

What if you are writing a resume for a sales associate with no experience?

 

On any first-time salesperson resume, simply list the job responsibilities you held which are most relevant to the job description:

 

Sales Associate Job Description Resume Examples (No Experience)

 

Right

Retail Store Cashier
May 2017–November 2019
Mall-Wart Big Box Stores, Birmingham, AL

Key Qualifications & Responsibilities

  • Checked out all retail customers in an efficient and friendly manner.
  • Assisted clients in bagging purchases, answering questions, and redeeming gift cards, coupons, and store vouchers.
  • Operated checkout lanes, point of sale cash register, barcode scanner, credit card machine, and weight scales.
  • Provided sales floor and product advice to store guests, as needed.

Key Achievements

  • Achieved 102% of sales checkout time speed requirement for each of the past 18 months.
Wrong

Retail Store Cashier
May 2017–November 2019
Mall-Wart Big Box Stores, Birmingham, AL

Key Responsibilities

  • Checked out customers.
  • Processed credit card transactions.
  • Bagged items for customers.

 

As you can see, even though this candidate was a cashier in their past life, it doesn’t mean they don’t have relevant experience.

 

Always list the most sales-related job duties you performed, and you’ll get them as excited as a Black Friday sale!

 

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

Read more about describing your work experience: How to List Work History on a Resume

3

Enter Your Education (It’s Not So Straightforward!)

 

Most sales associate jobs don’t require any education past a GED or a high school diploma, unless you’re aiming for retail store manager jobs later on.

 

But— 

 

Whether you’ve got a high school diploma or a master’s degree, document your education on sales assistant resumes properly.

 

How?

 

Well, on a resume with adequate sales and retail experience, give them just the basics.

 

Here’s an example:

 

Retail Sales Associate Resume Sample Education Section (Experienced Candidate)

 

Right

Bachelor of Science in Business Administration: Sales & Marketing Management Major

Saint Joseph's College of Maine, Standish, ME

Completion: 2014

 

But— 

 

When you have less sales floor experience, or none at all, spruce up your academic section with some relevant extras. List relevant coursework, academic awards, extracurriculars, or Latin honors, for instance.

 

Here’s an example in practice:

 

Resume Salesperson Sample Education Section (Entry-Level Candidate)

 

Right

Bachelor of Science in Information Technology and Administrative Management

(Retail Management & Technology Specialization)

Central Washington University, Ellensburg, WA

Completion: 2017

Relevant Coursework: Retail Operations, Merchandising Management, Managing Store Operations and Logistics, Merging Retail Sales and Information Technology, Accounting Information Systems, Conflict Management and Mediation.

Minor: Fashion Merchandising

 

If you have completed a degree at college, leave your high school diploma off your sales associate resume. But, if you’re working on a degree currently, add high school below as a secondary entry. Also, consider putting your major or minor on a resume if it’s relevant to the job.

 

Finally, if your education section is stronger than your little experience on an entry-level sales associate resume, switch their places. Always give the hiring manager the most impressive and important things at the top.

Read up further: How to List Education on a Resume

4

List Sales Skills & Retail Competencies Relevant to the Store and Position You’re After

 

A skills list is an integral part of any sales assistant resumes.

 

List the wrong ones, and they’ll avoid you like a chargeback.

 

But— 

 

List the right skills, and you’ll be as popular as a mall’s anchor store.

 

First, let’s take a look at a few rules for creating a sales associate resume skills list.

 

Here’s how to do it right:

  • Start by making a general list of retail store skills you have related to this particular store and job position.
  • Take a look at the salesperson job description and find the “job responsibilities” section. 
  • There, you’ll find all the particular resume keywords this retail store or supercenter is searching for in a candidate.
  • If you have a skill from your original skills list which matches something in the sales associate job description, add that to your resume.
  • Hard skills and soft skills on a resume are like hardlines and softlines in a large store like Target. Add both kinds to your sales associate resume skills list. 

 

Here are some common items to include in a sales associate skills resume section:

 

25+ Retail Skills for a Sales Associate Resume

 

 

Now— 

 

Watch how easy it is to create a salesperson resume skills list using our guidelines:

 

Sample Sales Associate Resume Skills (Experienced Candidate)

 

Right
  • Excellent customer service skills
  • Collaboration & interpersonal skills
  • Stocking shelves & planogram setup

 

Retail Sales Associate Resume Example Skills (No Experience Candidate)

 

Right
  • Great customer service skills
  • Effective communication & collaboration
  • Stocking impulse buy shelves

 

As you can see, it’s a piece of cake.

 

Just remember— 

 

Only add retail skills which will add value to your resume for sales associate jobs. 

Read more about putting additional skills on store resumes: 99+ Top Skills for Any Resume

5

Show, Don’t Tell: Include Additional Sections on a Resume for Sales Associate Jobs

 

Store hiring managers are the savviest buyers— 

 

They don’t make impulse buys when it comes to hiring sales associates.

 

To influence their decision, go further than the basic resume sections we’ve covered so far.

 

Extra resume sections really help set yourself apart from your competition. Here are some of the best additional sections to consider on resumes for retail sales associates:

 

Sample Resume For a Sales Associate: Extra Sections

 

  1. Certifications & Licenses on a Resume

 

If you’re applying for Walmart jobs, Big Lots employment, or a summer stint at Target, retail licenses and sales certifications look great on your resume. It shows your future team leader or sales floor manager that you’re in your element helping customers with their purchases.

 

Here are some of the leading certificates to add on resumes for wholesale and retail sales associates:

  • Certified Professional Sales Person (CPSP) from the National Association of Sales Professionals (NASP)
  • Certified Sales Leadership Professional (CSLP) from the Sales Management Association (SLA)
  • RISE Up Retail Industry Fundamentals Specialist from the National Retail Federation (NRF)
  • RISE Up Customer Service & Sales Certified Specialist from the National Retail Federation (NRF)
  • RISE Up Business of Retail: Operations & Profit Certified Specialist from the National Retail Federation (NRF)
  • Consultative Sales Certification (CSC) from The Sales Association
  • Certified Professional Salesperson (SCPS) from Sales and Marketing Executives International (SMEI)

 

  1. Resume Volunteer Experience

 

Not only does unpaid work make you look saintly, but it also further bolsters your job experience section. However, choose volunteer gigs which are most relevant to a job in a retail store environment.

 

  1. Foreign Languages on a Resume

 

In sales associate jobs, you communicate. Being able to do that in two languages will definitely impress a retail store manager.

 

  1. Interests on a Resume

 

Connect with the sales manager or retail supervisor by letting them get to know you. However, show your passions and hobbies which are most related to sales jobs, when possible.

 

  1. Memberships in Trade Associations

 

Are you a member in any sales associations or retail organizations? Including it will definitely add professionalism to your resume for sales associates. Here are several examples:

  • The National Association of Sales Professionals (NASP)
  • The National Retail Federation (NRF)

For more options for additional parts of a salesperson resume, see this guide: What to Put on a Resume: 20+ Great Examples

6

Compile the Best Bits Into a Salesperson Resume Objective or Summary

 

Now, back to the beginning— 

 

Located at the top of any sales associate resume, whether for a job at Walmart, Target, or Trader Joe’s, is the resume profile.

 

It comes in two varieties:aresume summary or aresume objective.

 

Are you a sales floor veteran?

 

Use the resume summary statement.

 

The summary statement is a sales associate resume description which briefly relays your retail experience, store achievements, and professional achievements. Make sure to use numbers for the most impact.

 

Here are two sales associate resume samples of summaries:

 

Sample Salesperson Resume Summary Statements

 

Right
Retail sales associate with 3.5 years of experience assisting customers in large retail store environment. Skilled with setup and teardown of shelves, planograms, and end caps, and able to efficiently assist in the checkout lanes when needed. Maintained 5% Card Red sign-ups for every month in 2018 while working in the electronics department.
Wrong
I’ve been a salesperson for quite some time now, and I have lots of experience working in all parts of a large retail store, including front lanes, customer service, hardlines, softlines, seasonal goods, and the backroom. Seeking a job in any retail store in the Fresno, CA area.

 

The second retail sales resume example starts off well, but it quickly becomes apparent to any store supervisor that it’s generic—a big no-no. Furthermore, there aren’t any skills with numbers to prove how well you handled salesperson duties. 

 

The right retail resume example, however, gives them just what they want.

 

Now— 

 

What if you’re writing a resume for a sales associate with no experience?

 

Use the objective resume statement.

 

A salesperson resume objective is great when writing a first-time resume in sales or when you have very little experience. It highlights your aspirational career goals and talks up the relevant retail skills and sales competencies you do have. 

 

Like the summary paragraph, always include an impressive numbered achievement.

 

Here are two sales associate resume objective examples:

 

Resume Examples for Sales Associates—Objective Statement

 

Right
Friendly and diligent store cashier with over 2.5 years of experience in fast-paced retail environment. Excellent customer service, communication, teamwork, and interpersonal skills. Achieved 102% of sales checkout time speed requirement during each of the last 18 months. Seeking to leverage retail knowledge to become the next retail sales associate at Branagan’s Big Box Store.
Wrong
Having just completed my high school studies, I don’t have much work experience aside from a stint as a part-time cashier. However, I work well with others, I am a good communicator, and I can learn quickly.

 

Just as in the summary, give relevant details on a resume objective for retail sales associate jobs. Add numbers to quantify your wins, as well!

To ensure your retail resume intro really gets the store manager to read further, check out this article: Cover Letter Opening Paragraph Examples

7

Write a Sales Associate Cover Letter

 

Guess what?

 

Employment of sales associates and retail sales workers in the United States is expected to decline by 2% between 2018 and 2028.

 

That comes out to 105,200 less retail sales jobs available, meaning competition gets fiercer each and every day for remaining retail jobs.

 

So— 

 

To not get thrown out of the running from the start, always include a cover letter.

 

How to write a sales cover letter:

  • Format the cover letter first, just as you did your salesperson resume.
  • Start with a cover letter intro that intrigues them to want to continue reading.
  • Craft a story around your job experience, sales-related skills, and professional background.
  • Give numbered accomplishments so they understand just how capable you are.
  • Finish the cover letter with a strong closing paragraph and powerful call-to-action.

 

Doesn’t seem so daunting, right?

 

But, to make certain you land that retail interview, read up more on how to write a cover letter and what to say in a cover letter.

 

A sales associate cover letter complements your resume by giving you room to show enthusiasm, highlight your achievements, or explain a gap in your work history. 

 

Whether writing a retail clothing sales associate resume or a wholesale resume for Costco jobs, a retail cover letter should be attached.

 

Read more: Sales Cover Letter Example and Writing Guide

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

 

Recap—Sales Associate Resume In a Nutshell

 

You’ve reached the end of what you probably had thought was going to be an endless aisle.

 

Wasn’t so bad, right?

 

Let’s package it all together— 

 

Here’s how to write a retail sales associate resume:

  • Format your wholesale or retail clothing sales associate resume first, using legible fonts, proper spacing and sizing, and adequate subtitles.
  • Start in the middle with the sales associate job description resume section. Give relevant bullet points and quantifiable achievements to make it powerful.
  • Document your education correctly, whether on a Walmart sales associate resume or a fancy jewelry sales associate resume. 
  • Make a list of the most relevant sales associate resume skills to add.
  • Throw in some extra sections to stand out from the other retail store candidates, such as second languages, store training certifications, or hobbies and interests.
  • Now, go back to the top and craft a powerful retail sales associate resume objective or summary statement.
  • Don’t forget to include a retail salesperson cover letter before you send it off.

 

Wanna chat? We’d love to hear from you: 

  • Which company offers the best team member or sales associate experience? 
  • Do you struggle with tailoring the retail sales associate job description for resumes? 
  • Need help adding achievements to your sales associate duties resume section?

 

Let’s chat here in the comments section, and thanks for reading!

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Christian Eilers, CPRW
Christian Eilers, CPRW
Christian, a Certified Professional Résumé Writer (CPRW), is a career expert who has been writing for Zety since 2017. From job hunting to acing interviews to settling in on the first days at a new career, his guides cover the entire career spectrum.
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