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Retail Resume Examples [+List of Necessary Skills]

Retail Resume Examples [+List of Necessary Skills]

Careers in retail require determination and professionalism. You can show both in your retail resume. Don’t know how? Not to worry. We’ll guide you step by step.

Maciej Duszyński, CPRW
Maciej Duszyński, CPRW
Certified Professional Résumé Writer, Career Expert

Your career in retail starts with a single transaction—

 

You must sell your skills and experience to the recruiter.

 

How to do this?

 

Picture your retail resume as a store shelf. If you want to sell everything you put there, you must pick quality stuff that addresses the buyer’s needs, and merchandise it masterfully.

 

And you’re about to learn how to do this.

 

Read on and you’ll see a professional retail resume example you can adjust and make yours. Plus, you’ll learn an easy formula for writing a resume for retail jobs that will land you 10x more interviews than any other resume you’ve written in the past.

 

Here’s a retail resume example made with our builder.

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

retail resume templates

Sample retail resume—See more templates and create your resume here.

 

Retail Resume Sample to Get You Inspired (Text Version)

 

Karen Sullivan

Retail Clerk

123-456-78900

karensullivan@email.com

linkedin.com/in/kar3nsu11ivan

 

Summary

 

Enthusiastic retail clerk with 4+ years of experience. Seeking to boost REI KPIs through proven skills in sales and customer loyalty. Maintained 93% positive customer reviews and 21% above average repeat customer scores. Runs a YouTube product knowledge channel with 1,500 views a month.

 

Experience

 

Retail Clerk

Chiller Outfitters

2017–

  • Fulfilled all retail clerk duties in a high-end sales outlet. Handled customer-service including POS, sales, and inventory management.
  • Maintained high-level product knowledge. Received 95% positive marks for conveying product features and benefits, as reported in customer surveys.
  • Built customer loyalty through fostering stronger relationships. Retained average repeat-customer scores 21% higher than other associates.
  • Used expert level communications skills to zero in on true customer needs. Overall 93% positive ratings from customers in post-sales surveys.

 

Volunteer Retail Sales Associate

Goodwill

July 2014–August 2016

  • Served as retail associate in thriving Goodwill outlet. Managed all retail duties, including cashier work, restocking, and customer communication.
  • Assisted with sorting and inventorying donations. Improved efficiency of donations processing by 55% over other current associates.
  • Maintained zero errors with the POS system.
  • Commended by management for excellent customer communication.

 

Waitress

Cheddy's Pub

2013–2014

  • Ran cashier position. Cashed out register daily.
  • Interacted with over 200 customers per day.

 

 

Education

 

BA, Williams College

2011–2014

  • Pursued a passion for sociology coursework.
  • Excelled in four years of Spanish classes.
  • Placed second in the W.S.C. Public Speaking Contest.

 

Skills

 

  • Square
  • Shopify POS
  • Customer service
  • Sales
  • Inventory management
  • Time management
  • Math

 

Languages

 

  • Spanish

 

Considering other jobs in retail? See related resumes:

 

Now, here’s the job-winning retail resume formula:

 

1

Structure Your Retail Resume Template Properly

 

First things first—

 

Your retail resume must always be formatted professionally.

 

These guidelines will help you format your retail sales resume just right:

  • Go for the standard reverse-chronological resume format.
  • Add section headings to make your retail resume easy to navigate.
  • Don’t go crazy with the fonts. Pick a professional resume font that’s easy to read.
  • Make sure your standard text fonts are in the 11–12pt range for readability.
  • For headings use fonts that are 2–4pts larger.
  • Set a one-inch resume margin all around your resume for retail.
  • Stick to single-line spacing and make good use of white space to add lightness. 
  • Save your resume as a PDF if the employer has no specific requirements.

 

And this is what sections resumes for retail should consist of:

  • Resume header where you put your contact details.
  • Introductory paragraph in the form of a summary or objective statement.
  • Professional experience section that details your past relevant responsibilities.
  • Education section that gives a glimpse into your academic background.
  • List of skills where you highlight your most relevant retail skills.
  • Additional sections that show off your extra skills, e.g. languages, awards, licenses, etc.

Need more information on formatting a resume? Here’s a guide you may find interesting: How to Select the Ideal Resume Format

Now, let’s see how to write the first section of your retail resume—work experience. (Yes, that’s right, we’ll start with the experience section and finish with the summary or objective statement).

 

2

Start With a Retail Experience Resume Section

 

Cut to the chase—

 

This is how to write a professional resume job description:

 

  • Start with your latest / current position and then list the previous ones in reverse-chronological order.
  • Make sure each entry includes the job title, dates worked, and the company’s name.
  • Don’t exceed 6 bullets when describing your duties and achievements.
  • Tailoring your resume sections to the requirements defined in the job ad.
  • Quantify your responsibilities whenever you can. Numbers reflect your real impact.
  • Use the right resume action verbs to impress ATSs and recruiters alike.

 

The examples below show you how this all looks in practice:

 

Sample Retail Resume with Experience

 

RIGHT

Retail Car Sales Manager

Southwest KIA, Dallas, TX

2015–2019

  • Consistently and profitably met new vehicle sales quotas through expert management and leadership of the sales team.
  • Forecast sales and maintained proper inventory levels (amount and vehicle types).
  • Motivated and trained a 10-member sales team on sales methodologies.
  • Continuously monitored and adjusted inventory to optimize customer choice.
  • Effectively utilized e-commerce tools (e.g. social media, listing services) for planning and executing promotional campaigns.

Key achievement:

  • Increased overall sales by 20% in a single year; and KIA Optima model by 30%.
WRONG

Sales Manager

Southwest KIA

2015–2019

  • Supervising the sales team and vehicle sales.
  • Forecasting quarterly and yearly sales volumes. 
  • Maintaining proper inventory levels.
  • Using e-commerce tools for promotional campaigns.

 

The difference is huge.

 

But here’s the kicker—both samples come from the same candidate. As you can see, the way in which you describe your experience makes all the difference.

 

If you only list what you’ve been “responsible for,” you’ll be hard to tell apart from the other candidates.

 

And there’s only one vacancy.

 

Now—

 

If your experience is limited and achievements aren’t yet stellar, you can still make your resume job description look great. How? Populate it with volunteering, internship experience, or your educational accomplishments. Anything will do, as long as it’s relevant.

 

The two examples below will show you how:

 

Retail Sales Associate Resume—Work Experience

 

RIGHT

Volunteer Retail Service Assistant

UO, Dallas, TX

2018–2019

  • Supported an average of 40+ customers in locating merchandise when needed.
  • Assisted in floor moves, merchandising, display maintenance, and housekeeping.
  • Helped ring up sales at cash registers and bagged merchandise.
WRONG

Volunteer Retail Associate

UO, Dallas, TX

2018–2019

  • Greeting new customers.
  • Assisting customers with shopping.
  • Helping with sales.

 

As you can see, the candidate may not have bags of experience, but what they do have is relevant to the position.

 

Plus, when you describe it in a way that highlights the value you’ll bring to the company, the recruiters will have a hard time disregarding your retail resume.

Need more information on how to show off your experience? This article has all the answers How to Make a Work Experience Section for a Resume

3

Enter Your Education (It’s Not That Straightforward!)

 

Listen:

 

Your education does matter and it can really make a difference between getting into the approved or rejected folder. Especially when you’re writing a retail resume with no experience.

 

Here’s how it works:

 

If you’re a seasoned retail pro all you need to put in the education section of your resume are the name of the school, dates attended, and the degree earned. End of story.

 

Your experience says it all.

 

So here’s an example of what the education section on a retail resume with experience could look like:

 

Retail Resume—Example Education Section

 

RIGHT

2011–2014

Concordia University

B.Sc., Management

 

And this is what look like on an entry-level retail salesman resume:

 

Sample Retail Resume—Education (Entry-Level Position)

 

RIGHT

2017–2019

Williams College

BA in Communication

  • Pursued a passion for sociology coursework.
  • Excelled in four years of Spanish classes.
  • Placed second in the W.S.C. Public Speaking Contest.

 

As you can see, the example above includes several extra bullet points that focus on coursework and extracurricular activities that are relevant to the position the candidate pursues.

 

So, depending on the requirements specified in the job ad, you may also consider adding such information as:

 

But—

 

Before you add anything, ask yourself if it’s relevant to the position you’re after.

Feel like you need more information on how to put education on your resume? Read our guide: How to Put Your Education on a Resume [Tips & Examples]

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

4

List Retail Resume Skills Relevant to the Position You’re After

 

Your experience and skills will or won’t sell you to the recruiter. That’s why you need to pay particular attention to the right choice and presentation.

 

So—

 

How to choose the right skills for your retail resume?

 

I don’t think it will be much of a surprise to you if I tell you…

 

The relevant ones.

 

This is what you can do to identify which skills to put on resume for retail:

  • Revisit the job ad and make a list of all the skills the position requires.
  • Then create a comprehensive list of your skills. Think of everything you can offer.
  • Once you have both lists in place, identify the ones present on each list—these are the ones you can include in the skills section.
  • See to it that your skills section includes between 5 and 10 relevant skills.

 

You’re almost done with the skills section.

 

Now just make sure your retailing skills are reflected in your retail experience section. In other words, see to it that your experience bullet points illustrate the skills you listed. If you find it hard to make the connections try out different wording for example.

 

This way your resume will not only be full of relevant skills for retail in different sections but also consistent throughout.

 

Here’s a list of retail resume skills you might want to use as a source of inspiration:

 

Retail Resume Skills—List

 

Soft Skills

 

Hard Skills

 

And this is how you can put your retail skills on a resume:

 

Skills to Put on a Resume for Retail

 

right
  • Adaptability
  • Advanced MS Office
  • Communication
  • Customer support 
  • Interpersonal skills
  • Problem-solving
  • Rapport building
  • Social media marketing
  • Strategic planning
  • Teamwork

 

Skills on a Resume for Retail Jobs (No Experience)

 

right
  • Communication
  • Housekeeping
  • Interpersonal skills
  • Maths
  • Organizational skills
  • Physical fitness
  • Shopify POS
  • Time-management skills

 

Remember—

 

Pick the skills you really have, don’t be tempted to lie on your resume, and list only the ones relevant to the job offer.

Need more information on how to make the most of your retail skills on a resume? Read this guide: 99+ Skills for Resumes

5

Show Don’t Tell: Add “Extra” Sections to Your Retail Resume

 

Without additional sections, your retail resume is just a plastic mannequin with no clothes on.

 

It’s just like all the others.

 

To give it some individual character you must clothe it into something unique.

 

If chosen wisely, things like interests, volunteer work, certifications or languages can seriously boost the chances of your resume getting noticed.

 

Here’s a couple of ideas to get you inspired:

 

Retail Resume—Examples of Additional Sections 

 

Retail professionals may want to show off their industry certifications as well as involvement in local communities.

 

Certifications

 

  • SPIN® Selling—Certification
  • Project Management Professional (PMP Certified)

 

Volunteer Work

 

  • Organized a charity event for the local animal shelter.
  • Help out once a month at the Summerville Food Pantry.

 

Retail Sales Associate Resume—Examples of Extra Sections

 

Those seeking junior retail jobs may benefit from highlighting their general interest in retail/sales as well as communication skills.

 

Additional Activities

 

  • Review products in own YouTube Channel. Get 1,500 views/month.
  • Avid listener, "The Advanced Selling Podcast."
  • Regular reader of books about sales.

 

Interests

 

  • Avid whitewater kayaker
  • Write and publish short fiction stories

Not sure what else to put on your retail resume? Read this guide: What to Put on a Resume: 20+ Great Examples

6

Compile the Best Bits Into a Resume Summary or Objective for Retail

 

Your perfect retail resume is almost ready.

 

Now it’s time to put the icing on the cake.

 

The topmost section of your retail resume is called the resume profile. Long story short, it’s a paragraph that serves as an introduction to the document and brings out the highlights of your professional career.

 

The profile comes in two varieties

 

The first one is called the resume summary statement and it’s suitable for more experienced candidates. As you’ve probably guessed, the summary… well, summarizes your experience and professional achievements.

 

Take a look at the resume summary examples below:

 

Retail Resume Summary—Examples 

 

RIGHT

Dedicated retail professional with 5+ years of experience. Seeking to boost ABC’s KPIs through proven skills in sales and customer loyalty. Motivated and trained a 10-member sales team on sales methodologies and increased overall sales by 20% in a single year.

WRONG

Experienced retail professional seeking new challenges at your company. Led a team of salespeople and inventory levels. Familiar with various e-commerce tools and social media advertising.

 

Now—

 

The first of these resume summary examples for retail gets several things right:

  • Specifies how much experience the candidate has.
  • Addresses the company by name.
  • Says how exactly the candidate wants to help the company.
  • Refers to the skills mentioned in the job offer.
  • Highlights the candidate’s key accomplishments and supports them with numbers.

 

On the other hand, the wrong example is so generic you could easily copy and paste it into any resume without even making any alterations.

 

Moving on—

 

The second variety of the resume profile is the so-called resume objective.

 

In contrast to the resume summary, the objective is suitable for entry-level candidates who write their first resume with no experience. Why? It focuses on the skills you learned and how they can be of use to the company you’re applying for.

 

Take a look at the resume objective for retail examples to get inspired:

 

Examples of Retail Resume Objectives

 

RIGHT

Hard-working retail associate, skilled in POS tech and inventory management. Seeking to increase sales and customer loyalty at ABC. Built volunteer retail experience at XYZ as cashier and restocker, receiving management commendation for excellent customer communication.

WRONG

Entry-level retail associate with BA from Williams College. Seeking real-world experience in retail. No experience yet but I'm very energetic.

 

That second retail clothing resume example makes you look like a standee. The first one gets the hiring manager's attention.

 

Why?

 

Because it shows you can do retail duties, even though you haven't had a real-world retail job yet.

No ideas on how to write a captivating opening to your resume? Head straight to this guide: Resume Opening Paragraph Examples

7

Write a Retail Cover Letter

 

You need a cover letter for your retail resume to boost your chances of landing an interview.

 

Why?

 

Studies show that 49% of HR managers regard cover letters #2 option to give your job application a boost (tailoring your resume being the #1 factor). Another study on employer preference suggests that 56% want applicants to attach a cover letter to the resume. 

 

Here’s a quick guide to nailing your retail cover letter in a few simple steps:

  • Write a powerful cover letter introduction in which you introduce yourself and hook your reader to read the rest.
  • Tell the reader what you like about the company and how you can help it grow.
  • Back up your claims with quantified achievements.
  • Finish your cover letter with an explanation why you’re a great fit and a call-to-action.
  • And don’t forget to format your cover letter, so it looks like a letter.

 

This is it!

 

If you need more detailed instructions and examples, read our comprehensive guide on how to write a cover letter.

And if you’re looking for a ready-made sample you can quickly tweak and adapt for your needs, we have a guide you might be interested in Retail Cover Letter: Sample & Complete Guide

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

Recap—Retail Resume In a Nutshell

 

Here’s how to write a job-winning retail resume:

  • Start with writing powerful bullet points that highlight your relevant experience on your retail resume.
  • Make sure you provide all the necessary details regarding your education. The more experienced you are the less attention you need to pay to this section.
  • Put your relevant skills in a dedicated skills section and make sure they tie in with your experience.
  • Add more flavor to your resume by including such sections as languages, certifications, or interests.
  • Write a compelling intro paragraph that focuses on the essence of your resume.
  • Once your retail resume is ready, format it professionally by choosing the right fonts, adding proper spacing, and adequate section headings.
  • Boost your chances by writing a captivating cover letter that tells your story and fills in all the blanks.

 

Wanna chat? We’d love to hear from you: 

  • Which company offers the best retail jobs? 
  • Do you struggle with tailoring your retail job description for resumes? 
  • Need help adding achievements to your retail experience resume section?
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Maciej Duszyński, CPRW
Maciej Duszyński, CPRW
Maciej is a career expert with a solid background in the education management industry. He is a certified professional resume writer (CPRW). Maciej worked with people at all stages of their career paths: from interns to directors to C-suite members, he now helps you find your dream job.

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