An employment gap is a period of time (months of years) when a job seeker didn't have a job. While out of work, employees use their time to have children, travel or go to school full time.
Salesforce Resume Sample
Shirley Patrik, Salesforce Business Analyst
Certified Salesforce Business Analyst and Administrator with 6+ years of experience. Skilled in development, coding, and working in multicultural environments. Seeking to increase productivity at Info CostaTech. At TechAll US, identified bottlenecks and redundancies, raising system efficiency by 23%. Conducted team brainstorming sessions that resulted in 20% higher client satisfaction with the requirements-gathering stage.
Salesforce Business Analyst and Admin
June 2015–May 2019
- Designed and implemented a project that raised system efficiency by 23% through identifying bottlenecks and redundancies.
- Conducted weekly brainstorming sessions with the team that generated 20+ implemented improvement ideas per week.
- Raised client satisfaction with our requirements-gathering phase by 20% through department-wide active listening trainings.
- Populated and maintained the configuration workbook.
April 2013–May 2015
- Consulted with internal partners to ensure platform design drove value and efficiency. Contributed to 25% increase in annual sales revenue.
- Developed process diagrams and data flow diagrams that improved understanding of system. Project led to a 30% rise in team satisfaction with the application.
2009–2013 University of San Diego
BS in Business Administration
- Excelled in computer science classes.
- Created a project to run a small t-shirt sales business with Salesforce.
- Technical Skills: Salesforce development, business knowledge, sales management
- Soft Skills: Leadership, collaboration, communication, interpersonal skills
- Founder, operator, Graham’s Foundation local chapter. Increased donations 110%.
- Lead weekly spin classes for fitness and fun.
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Sample Salesforce Resume—See more templates and create your resume here.
Here’s how to write a Salesforce resume that gets jobs:
1. Choose the Best Salesforce Resume Format
Salesforce developers work on web and mobile apps in businesses. They may integrate Salesforce with other platforms, or customize Salesforce to specific organizational needs. A salesforce developer resume should show data modeling and security tasks, with a good grasp of Salesforce, Lightning, and Apex.
Salesforce business analysts dig into the data and deliver top-line business insights that help guide the sales team and company to higher revenues and ROI. A salesforce business analyst resume proves you can track and evaluate, solve problems, and suggest the best course of action.
Salesforce administrators handle basic administrative functions in a Salesforce environment. That includes generating reports, maintaining dashboards, performing user account maintenance, and managing data feeds. A salesforce administrator resume should prove you can do all this, plus generate creative solutions, often working across business levels.
Salesforce workers have to pay attention to detail.
A phoned-in Salesforce resume will cross you off the list.
- Make a good header for your resume.
- You don’t need to know how to write an address on a resume (because most resumes don’t need addresses). Stick with name, title, email, phone, social media, and city.
- Leave white space here and there to rest the hiring team’s eyes.
- Send a resume PDF file with your job application unless the posting forbids them.
Pro Tip: The best font for resume use is Cambria, but we like Arial, Georgia, and Helvetica too. Why? They’re easy to read and hiring managers like that.
2. Write a Salesforce Resume Objective or Resume Summary
You need to sell them fast.
Here’s how to write a resume profile that gets noticed:
- Write a paragraph near the top of your Salesforce resume that pulls in all your best bits.
- Say whether you’re a Salesforce Business Analyst, Admin, or Developer.
- State your mission (increase efficiency or boost revenue).
- Add a couple Salesforce skills like sales management or business knowledge.
- Important: List a couple Salesforce achievements that really helped your company.
Pro Tip: The best time to write a summary in a resume for Salesforce jobs is last. It’s much easier to summarize your resume if you’ve got plenty to summarize.
3. Link Your Resume to the Salesforce Job Description
Make the hiring team want you.
Connect the work experience in a resume for Salesforce jobs to the position you want.
- Add business titles, companies, and dates to every job.
- Add a few bullets to each job too. Fill them with Salesforce achievements that show key skills.
- Use numbers like “20+” or “30%” to give your work some heft.
Pro Tip: How can you keep the hiring team from snoring as they read your salesforce resume? With zippy resume synonyms that grab them like the Lightning Platform.
4. Juice Up Your Salesforce Resume Education Section
There’s a trick to listing education on a resume.
Yes you need dates and the name of your school. But—
Add key Salesforce achievements.
For example, playing sports shows teamwork. Leading a club shows leadership in a Salesforce resume.
In a resume with no experience, expand your education section.
Pro Tip: Don’t list your GPA unless it’ll knock their shoes off or unless you just got out of school. Your Salesforce developer resume should show great achievements only.
5. Show Salesforce Skills in Your Resume
You need Salesforce skills in a resume for Salesforce jobs.
Salesforce Resume Skills
- Salesforce experience
- Business knowledge
- Working in multicultural environments
- Requirements gathering
- CRM implementation
- Software design
- Interpersonal skills
- Detail oriented
- Time management
- Problem solving
- Customer service
- Active listening
- Verbal and written communication
Don’t use every skill in your Salesforce business analyst resume or Salesforce administrator resume.
Hit the ones from the job ad, plus some extras.
Pro Tip: The best hard skills for a resume will come from the job posting. If they mention Apex in the ad, you’d better believe you need bullet points that prove you’ve mastered it.
When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.
When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.
6. Add Other Sections to Your Salesforce Resume
This will make the difference.
Add bonus Salesforce resume categories.
They’ll make the hiring team want to talk to you.
- Media appearances
- Clubs or associations
- Sports and fitness
- Personal interests
Here’s how to list languages on a resume: Add them as skills, then show how you’ve used them to help the bottom line at former companies.
Pro Tip: List resume volunteer work like another job if it shows big Salesforce skills like leadership or teamwork. Otherwise, put it in an “Activities” section.
7. Send a Cover Letter With Your Salesforce Resume
Do you need a cover letter with a Salesforce resume?
The Salesforce cover letter is your chance to catch their eye.
To write the best cover letter for a resume for Salesforce jobs:
- Start with a good format for a cover letter. That’s generally three paragraphs.
- Wow them in your cover letter first sentence. “I saved the company $250,000 with one idea” works great (if it’s accurate).
- Next, explain your passion for this job. Include Salesforce accomplishments.
- Here’s how to end a cover letter: Make an offer. Try, “I’d love to speak with you about how I can streamline your requirements gathering process like I did at AHQR Inc.”
- Make your cover letter word count 300–350 words.
Send a follow up email for a job application in 3 days, a week, and then in two weeks. Each one is a free ticket for another chance.
That’s how to write a Salesforce admin or Salesforce developer resume.
Is your resume for Salesforce jobs too wimpy? Does your salesforce resume make you want to crawl into a hole? Give us a shout in the comments. We’d love to talk!