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Now that you’ve hiked your fair share of Trailhead trails, it’s time to write a Salesforce admin resume that would impress Marc Benioff. Here’s how.
Salesforce admin jobs are like rare Pokemon: everyone wants to catch 'em, but only the best trainers can. With an average salary of $91,000, it's no wonder you're here. But fear not, we've got the career Pokeball that'll make your Salesforce admin resume a shiny, irresistible catch.
Stay with us and you'll discover a stellar Salesforce admin resume sample and a guide to creating your own masterpiece.
Read on and you’ll see a job-winning Salesforce admin resume sample and a guide to write one of your own.
Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.
Sample resume made with our builder—See more resume samples here.
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Vicki Lerner
vicki.j.lerner@gmail.com
(618) 348-8828
linkedin.com/in/vicki-lerner
trailhead.com/me/vlerner
Certified Salesforce admin with 4 years of experience helping teams solve problems with Salesforce and 8 years of experience in administration. Eager to manage and optimize the Salesforce ecosystem at MarketMoon to discover game-changing insights and drive growth. Contributed to a 17.2% increase in annual sales at Waygo.
Salesforce Administrator
Waygo LLC, Phoenix, AR
November 2016–June 2020
Junior CRM Administrator
City Medical Center, Boise, ID
June 2012–September 2016
Bachelor of Business Administration
University of Texas, Austin, TX
Graduated: May 2012
Here’s how to write a Salesforce admin resume that gets interviews:
A Salesforce admin maintains the company’s Salesforce customer relationship management (CRM) platform, assists users in using the system, and stays up to date on the platform’s newest features, capabilities, and updates.
And the point of a Salesforce Admin resume is to show the hiring manager that you have the knowledge and experience to ensure a team can use the Salesforce platform to its maximum potential.
As a Salesforce Administrator, you’ll be expected to create reports, organize dashboards, and solve any problems in the CRM that may arise. That means you’ll be expected to be organized in other ways too—like on your resume.
Here’s some tips on how to have the best resume format on your Salesforce admin resume:
Pro Tip: Keep your Trailhead profile up-to-date and include it in your resume header. According to Zety’s HR statistics, 59% of recruiters use search engines to look up candidates. Make it one step easier for them to find your professional presence online.
Good news! You don’t need a technical background to become a Salesforce Administrator.
The bad news...
That means anyone who gets certified can start applying for Salesforce admin jobs. In other words—you have quite the competition.
A resume profile below your header is the perfect way to catch a recruiter’s eye. In just a few sentences, you can seem like a Trailhead Ranger surrounded by Scouts.
Resume profiles can either be a resume summary or a resume objective. Here’s how to decide which to write.
Write a professional resume summary if you already have 2+ years of experience as a Salesforce admin:
Write a professional resume objective if you don’t have any experience yet:
Pro Tip: Because a resume introduction is your highlight reel, they’re often easiest to write after you’ve finished the rest of your resume.
Earning badges on Trailhead and getting certified can set you apart. But at the end of the day, hiring managers want to see hands-on experience with Salesforce.
How do you know what experience the HR manager wants to see? By studying the job description.
Here’s how to write about professional experience on your resume:
Pro Tip: One common, but tricky question: Should you include irrelevant experience on your resume? The answer: Often experience isn’t as irrelevant as it may at first seem. Even if you used a different CRM or were in sales/marketing rather than administration, if you tailor this section right, the experience can look great.
Funny enough, the way you list education on a resume depends on your experience.
If you have plenty of relevant Salesforce experience, you can go light when listing your degree on a resume. That means putting it below your experience and including the:
If you are fresh out of school or lack on-the-job experience with Salesforce, you can put your education above the experience section and go into more detail, with:
Pro Tip: Leave GPA off your resume unless it was higher than a 3.5. It’s not necessary and will likely do more harm than good.
Salesforce is continuing to dominate the CRM market, which means all those hours earning badges on Trailhead won’t be going to waste. Now you just have to put those skills where the hiring manager can see them.
Here’s how to put skills on a resume:
Here are skills that feel right at home on a Salesforce Admin resume:
Pro Tip: To freshen up on your Salesforce admin skills, check out the Salesforce Admin YouTube channel. The channel has webinars, educational videos, and troubleshooting tips. If listening is more up your alley, try the Salesforce Admin podcast.
When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.
When you’re done, our easy resume builder will score your resume and our resume checker will tell you exactly how to make it better.
Show recruiters that you can keep Salesforce running smoothly in turbulent waters by adding a certification section to your Salesforce Administrator resume. If you’re not yet certified, check out this guide from Salesforce.
Here are some other sections you can put on your resume:
What's a cover letter for anyways? It’s main job is to add a little background to your resume and address any questions the HR manager might have.
Not sure where to start? Here’s how to write a cover letter:
Pro Tip: Almost there! Now you just need to follow up on the job application with an email or a call. This little bit of effort can go a long way.
Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:
See more cover letter templates and start writing.
After you’re all done, find a family member or friend to give your resume a critique.
And then you’re good to go!
Best of luck job hunting! Do you have questions on Salesforce Admin resumes? Maybe your career situation is a little tricky? Let us know in the comment section. We try our best to assist everyone.
This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.
Modern problems require modern solutions. And modern jobs require modern resume templates. Look at the best examples of modern resume templates and pick your personal favorite.
The best resume templates aren't just about fancy looks. They have to be sleek and professional. Their layout needs to show off your value. Here's what'll help.
Struggling to fit your resume on one page? Check out our list of the best 1-page resume templates that’ll let you put all your important information on a single page. Stop worrying that recruiters will skip your resume because it’s too long! Pick from 15 modern, creative, or basic templates and start getting more offers!