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IT Specialist Resume: Sample & Writing Guide (20+ Tips)

IT Specialist Resume: Sample & Writing Guide (20+ Tips)

Most IT specialists’ resumes are buggy. Yours is about to become as clean and elegant as a perfect recursive function in a sea of Fortan 77 code.

Michael Tomaszewski, CPRW
Michael Tomaszewski, CPRW
Certified Professional Résumé Writer, Career Expert

IT Specialist Resume Sample

 

Jannet Morgan

IT Specialist

202-555-0109

jannet.j.morgan@me.com

linkedin.com/in/jjmorgan81

github.com/jannetjoannsix

 

Professional Summary

 

Dependable and goal-oriented IT Specialist with 5+ years of experience maintaining in-house IT systems and providing comprehensive customer support. At XYZ Global, saved 4 workhours a week for a team of 15 specialists through creating scripts to automate scheduled system patching. Seeking to join ABC Corp to optimize your IT processes while effectively cutting costs.

 

Work History

 

Senior IT Specialist

XYZ Global, Manhattan, NY

Jan 2018–Present

  • Maintained 250+ Windows computers and peripherals, including all configuring and monitoring. Worked with vendors to cut equipment costs by 20%.
  • Installed 200+ desktop computers during a company-wide upgrade.
  • Improved the overall network capabilities by 18% through designing and implementing new connectivity network configurations.
  • Spearheaded hardware and software upgrade rollouts.

Key achievement: Wrote scripts to automate scheduled system patching. Saved 4 hours a week.

 

IT Support Specialist

Zero Web, Newark, NJ
Dec 2015–Dec 2017

  • Provided Help Desk-based IT phone support to end-users for a fast-paced web hosting firm, including troubleshooting, server support, and customer service.
  • Maintained 15% above average customer satisfaction in post-call surveys. Used deep compassion and listening skills for the best customer experience.
  • Became a trusted resource through high-level problem-solving skills. Solved customer issues with 12% more success than the company average.
  • Kept 250 employees up and running on Windows 10.

 

Junior Desktop Support Engineer

Calumcoro Medical, Queens, NY

Jan 2014–Dec 2015

  • Handled all desktop support issues in a high-volume manufacturing firm.
  • Handled trouble tickets 25% faster than other desktop support engineers.
  • Commended by management for exemplary troubleshooting skills.

 

Education

 

BSc, Computer Science
The State University of New York, Queens, NY

2014

 

Key Skills

 

  • System Administration
  • Network Configuration
  • Software Installation
  • Troubleshooting
  • Windows Environment
  • Customer Service
  • Technical Support

 

Certifications

 

  • 2016, CompTIA A+
  • 2019, MS Server

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

it specialist resume templates

Sample IT Specialist Resume—See more templates and create your resume here.

 

You’ll learn everything about the basics of writing a resume for an IT specialist from this guide.

 

To laser in on specific IT professions, see one of our dedicated articles for techies:

 

Now, here’s how to write a head-turning IT specialist resume step by step:

 

1. Pick a Proper Format for Your IT Specialist Resume

 

Poor UX and UI will kill even a product with the best features out there, right?

That’s also the truth when it comes to your IT pro resume. Make sure the reader’s experience is flawless so that recruiters can spot that IT superstar you truly are in a flash.

 

Format your IT specialist resume following these tips:

 

2. Write an IT Specialist Resume Summary or Objective

 

It’s that short paragraph at the top of your IT specialist resume: also called a resume profile.

 

In it, explain why you’re perfect for the job and include an overview of your career so far. Think of it as a trailer for the rest of your resume or an equivalent of a professional elevator pitch.

 

Here’s which type of a resume profile to pick:

 

Got over 2 years’ IT specialist experience? Go for a professional resume summary. Showcase your top accomplishments and tell them what you’ve got to offer.

 

Writing an entry-level IT specialist resume? Craft a career objective. Show what skills you’ve mastered so far and how well you can fit in.

Pro Tip: While this section comes towards the top of your IT specialist resume, write it last. Create the rest of your resume first and then skim the cream.

3. Create the Perfect IT Specialist Job Description


What’s the single most important section of your IT specialist resume? That’s right, the work history.

 

How to get it just right?

 

Don’t just describe your responsibilities. Highlight your IT achievements instead.

 

Here’s how to write a good IT specialist work history section:

  • Start with your current or most recent job, then list the one before it, then the previous one, and so on.
  • In each entry, put: your professional job title, the name of the company, employment dates, and 4–6 bullet points.
  • Use action verbs to talk about your experience: optimized, spearheaded, led, developed, etc.
  • Use metrics to quantify your achievements whenever you can.
  • Target every resume you send to match the job ad.

 

4. Make Your IT Specialist Resume Education Right

 

Putting education on a resume is usually the easiest part. Just follow these tips:

 

  • Over 5 years of working experience? Limit your education to the following info: your degree, major, minors (if you have them), college name, graduation year.
  • At the beginning of your IT career? Include additional info: academic achievements, extracurricular activities, clubs and organizations, relevant coursework, or favorite fields of study.

Pro Tip: Only list your GPA if it’s higher than 3.5. Also, no need to include it if you’ve got over 2 years of work experience under your belt.

5. Highlight the Right IT Specialist Skills

 

Just need a list of good IT skills to get you inspired? See the one below.

 

Key IT Specialist Skills

 

Technical Skills:

  • Agile Development
  • Database Administration
  • UI / UX
  • DevOps Debugger 5000 Use
  • Scripting
  • Security
  • Access Management
  • Network Architecture
  • Front-End & Back-End Development
  • Cloud Management
  • Data Synchronization
  • Programming Languages
  • Photoshop, Indesign, Illustrator

 

To see more IT skills, see our dedicated guide: Technical and IT Skills to Master in 2019

 

Soft Skills:

 

Before you get too inspired by the IT skills list above, here’s the thing:

Raw lists of good skills for a resume are useless. You shouldn’t just put some qualifications in random order under a “Skills” heading.

 

Instead, do the following:

 

How to Put IT Specialist Skills on a Resume

 

  • Start with a spreadsheet with a list of all key skills you have: make sure to include both soft skills and hard skills.
  • Look for skills-related keywords in the job posting. Jot them down.
  • See which of these match the list you made in the spreadsheet. I’m sure it’s going to be quite a few: and that’s your IT resume skills list.
  • Don’t stop there: pepper your skills throughout your whole IT specialist resume: include some in the resume profile and give evidence of how you put them to use in the work history section.

Pro Tip: What technical skills are the most important for employers in 2019? A recent study by LinkedIn has revealed that these are the top IT skills for employers today: cloud computing, AI, UX design, mobile app development, natural language processing, game development, software testing, data science, computer graphics.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

 

6. Add “Extra” Sections to Your IT Specialist Resume

 

All the sections above? Those are must-haves on a resume for IT specialist jobs. But—

 

You can make a truly standout resume with some extra, nice-to-have sections. It’s a surefire way to add credibility to your skills and make every employer want to call you in for an interview. 

 

Here are some good ideas for an additional section on an IT resume:

 

7. Attach a Cover Letter to Your IT Specialist Resume


Cover letters are still a thing in 2019!

 

Depending on the source, between 20 and 50% of recruiters won’t even consider your resume if there’s no cover letter attached.

 

You can write your cover letter in no time. Just follow these steps:

  • Use a good cover letter format.
  • Begin your cover letter with a “hook.” Present your top achievements in the opening paragraph.
  • Don’t say what you want out of the job. Focus on the employer’s benefit in hiring you. 
  • End your cover letter with a clear and singular call to action: ask for an in-person meeting or a call to discuss how you’ll help their business objectives.

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

 

There you have it! All you need to know to write a job-winning IT specialist resume.

Questions? Concerns? Want some help with writing your resume for IT specialist gigs? Drop me a line in the comments, I’ll get back to you straight away!

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Michael Tomaszewski, CPRW
Michael Tomaszewski, CPRW
Michael, a Certified Professional Résumé Writer (CPRW) is a career writer and the newsletter coordinator at Zety. Apart from sharing his own resume-writing expertise, Michael reaches out to recruitment and hiring gurus to help you learn the most effective strategies for managing your career.
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