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4 Information Technology (IT) Resume Examples for 2024

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IT professionals are experts specializing in the management, development, and support of information technology systems. They ensure that technology functions efficiently and securely within organizations. Examples of IT professionals include software developers, network administrators, cybersecurity analysts, and IT support specialists. Their expertise is essential for optimizing and safeguarding an organization's technological infrastructure.

Based on an analysis of 11 million resumes created using our builder, we discovered that:

  • IT Consultants usually list 25 skills on their resumes.
  • The most common skills for IT Consultants are analytical skills, decision-making skills, business analysis, multitasking, and active listening.
  • Resumes for IT Consultants are, on average, 3 pages long.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

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Sample resume made with our builder—See more resume examples here.

Information Technology (IT) Resume Example

Sally McGowan

IT Consultant

615-433-9324

sallymacgowan@mail.com

linkedin.com/in/Sally-McGowan

Resume Summary

Personable IT consultant with 4+ years of experience in a global technology firm. CompTIA A+ Certification. Scored region-leading QST rating based on internal review (98.76%). Seeking to leverage solid technical skills and abilities to advance my career as the next IT consultant for Linsang Group.

Work Experience

IT Specialist

Amazon, Seattle, WA

January 2019–December 2023

Key Qualifications & Responsibilities:

  • Coached newly hired IT specialists on advanced technical procedures.
  • Assisted clients with a diagnosis of software and hardware issues and concerns.
  • Encouraged timely and relevant upgrades for clients’ products as necessary.

Key Achievements:

  • Identified new parts-ordering solution, which led to a client wait time reduction of 17% and an increase in client satisfaction by 39%
  • Assisted IT director with administration applications, reducing workload by 19%

Education

BS, Network Administration

Golden Gate University, San Francisco, CA

September 2014–May 2018

  • 3.9 GPA
  • President of the Python Society student organization.

Skills

  • Analytical Thinking
  • Javascript
  • Python
  • CRM
  • C++
  • Operating systems software
  • Database Administration
  • Excellent interpersonal skills
  • Teamwork & collaboration

Certifications and Awards

  • CompTIA A+ (2022), CompTIA Network+ (2022), and CompTIA Security+ (2023) Certifications.
  • Microsoft Certified Technology Specialist (2022).
  • Citrix Certified Enterprise Engineer (2024).
  • VMware Certified Design Expert (2023).
  • Voted “Most Accurate Typist” 3 months in a row.

Volunteer Work

  • Volunteered in the community, upgrading elderly citizens’ networks.

Languages

  • American English—Native 
  • Colombian Spanish—Conversational

Hobbies

  • Softball - captain of the local team for three years.
  • Avid tech blogger and gadget reviewer.

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Entry-Level / Junior IT Resume Example

Entry-level or junior IT jobs are designed for individuals new to the information technology field and often require minimal prior experience. These roles typically involve basic tasks such as troubleshooting software and hardware issues, assisting with network maintenance, and supporting end-users with their technical needs.

Here’s a sample for a beginner/junior IT professional resume:

Liam A. Harris

Junior IT Support Representative

liam.harris@mail.com

(123) 456-7890

linkedin.com/in/liamaharris

Resume Objective

Motivated and customer-focused entry-level IT support representative with 1 year of internship experience. Strong foundation in troubleshooting, technical support, and customer service. Reduced average ticket resolution time by 20% through effective troubleshooting and customer service. Holder of a Bachelor’s degree in Information Technology. Eager to apply diverse IT skills and knowledge to the dynamic IT support team at Tech-Check.

Work Experience

IT Support Intern

June 2022–June 2023

Tech Solutions Inc., San Francisco, CA

Key Qualifications & Responsibilities:

  • Provided first-level technical support to employees, addressing hardware and software issues.
  • Assisted in the installation, configuration, and maintenance of computer systems and peripherals.
  • Resolved network connectivity issues and performed basic network troubleshooting.
  • Logged and tracked support requests using the company’s ticketing system, ensuring timely resolution.
  • Collaborated with senior IT staff to develop and implement IT policies and procedures.

Key Achievements:

  • Successfully resolved over 200 support tickets, improving overall IT efficiency.
  • Reduced average ticket resolution time by 20% through effective troubleshooting and customer service.
  • Assisted in the rollout of a new software application, training 50+ employees on its use.

Education

Bachelor of Science in Information Technology

University of California, Berkeley, CA

September 2018–May 2022

  • Graduated with honors, focusing on network administration and cybersecurity.
  • Completed a capstone project on developing a secure network infrastructure for a small business.
  • Actively participated in the university’s IT club, organizing workshops and seminars on emerging technologies.

Skills

  • Hardware & Software Troubleshooting
  • Network Administration
  • Operating Systems: Windows, macOS, Linux
  • Software Applications: Microsoft Office Suite, VPN, Antivirus Software
  • Ticketing Systems: ServiceNow, Zendesk
  • Basic Scripting: Python, Bash
  • Customer Service
  • Problem-Solving
  • Communication
  • Time Management

Certifications

  • CompTIA A+, March 2023
  • CompTIA Network+, January 2023

Volunteer Experience

IT Support Volunteer

Community Tech Center, Berkeley, CA

September 2021–May 2022

  • Provided technical support to community members, resolving hardware and software issues.
  • Assisted in setting up and maintaining computer labs for after-school programs.
  • Conducted workshops on basic computer skills and internet safety for local residents.

Hobbies & Interests

  • Tech Blogging: Writing articles on IT support tips and emerging technologies.
  • Reading: Passionate about reading books on cybersecurity and network administration.

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Mid-Level IT Professional Resume Example

Mid-level IT professionals hold positions requiring experience and deeper knowledge of information technology systems. These roles typically involve managing IT projects, designing and implementing network solutions, developing software, and enhancing cybersecurity measures. Examples include systems analysts, network engineers, and IT project managers.

Here’s a sample resume for mid-level IT professionals:

Olivia T. Bennett

Cybersecurity Analyst

olivia.bennett@gmail.com

(234) 567-8901

linkedin.com/in/oliviatbennett

github.com/oliviatbennett

Resume Summary

Experienced and detail-oriented cybersecurity professional with 5 years of experience in protecting organizational data, mitigating security risks, and ensuring compliance with industry standards. Proficient in threat analysis, vulnerability management, and incident response. Successfully reduced security incidents by 30% through proactive monitoring and threat intelligence. Committed to providing the highest level of security and integrity for information systems at F-Secure.

Work Experience

Cybersecurity Analyst

July 2021–Present

SecureTech Solutions, San Francisco, CA

Key Qualifications & Responsibilities:

  • Conducted comprehensive security assessments and vulnerability scans to identify and mitigate risks.
  • Developed and implemented security policies, standards, and procedures to ensure compliance with industry regulations.
  • Monitored and analyzed security events using SIEM tools to detect and respond to potential threats.
  • Performed incident response activities, including investigation, containment, eradication, and recovery.

Key Achievements:

  • Successfully reduced security incidents by 30% through proactive monitoring and threat intelligence.
  • Led a project to enhance endpoint security, resulting in a 25% decrease in malware infections.
  • Developed and delivered cybersecurity awareness training for 200+ employees, improving organizational security posture.
  • Achieved ISO/IEC 27001 certification for the organization by implementing robust security controls.

Information Security Specialist

June 2019–June 2021

TechGuard Inc., Los Angeles, CA

Key Qualifications:

  • Improved incident response time by 20% by developing and implementing streamlined procedures.
  • Enhanced network security by deploying advanced threat detection and prevention technologies.
  • Successfully mitigated a major security breach, preventing potential data loss and reputational damage.
  • Played a key role in the successful completion of annual security audits with no major findings.

Education

Master of Science in Cybersecurity

University of Southern California, Los Angeles, CA

September 2020–May 2022

  • Specialized in network security and digital forensics.
  • Conducted research on advanced threat detection techniques, published in a peer-reviewed journal.

Bachelor of Science in Information Technology

University of California, Berkeley, CA

September 2014–May 2018

  • Graduated with honors, focusing on information security and network administration.
  • Completed a senior project on developing a secure communication protocol for IoT devices.

Technical Skills

  • Security Tools: SIEM (Splunk, ArcSight), IDS/IPS, Firewalls, Endpoint Protection
  • Programming Languages: Python, Java, SQL
  • Risk Management: Vulnerability Assessment, Penetration Testing, Risk Analysis
  • Compliance: ISO/IEC 27001, GDPR, HIPAA, PCI-DSS
  • Network Security: Network Monitoring, Secure Network Architecture, Incident Response

Certifications

  • Certified Information Systems Security Professional (CISSP), June 2021
  • Certified Ethical Hacker (CEH), March 2019
  • CompTIA Security+, January 2018

Projects

Secure Communication Protocol for IoT Devices

  • Designed and developed a secure communication protocol for Internet of Things (IoT) devices.
  • Implemented encryption and authentication mechanisms to protect data transmission.
  • Collaborated with a team to deploy the protocol in a real-world IoT environment, achieving a 50% reduction in security vulnerabilities.

Soft Skills

  • Analytical Thinking
  • Problem-Solving
  • Communication
  • Team Collaboration
  • Attention to Detail
  • Time Management

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Experienced / Senior IT Resume Example

Senior IT professionals oversee large projects, manage teams, and ensure the organization's IT infrastructure is robust and secure. Examples include IT directors, senior software engineers, and chief information officers. These roles are crucial for driving innovation, efficiency, and maintaining the overall technological health of an organization.

Here’s a sample for senior IT resume:

James A. Mitchell

Senior Software Engineer

james.mitchell@gmail.com

(456) 789-0123

linkedin.com/in/jamesamitchell

github.com/jamesamitchell

Summary of Qualifications

Accomplished and highly skilled senior software engineer with 12 years of experience in software development, system architecture, and project management. Successfully led the development and launch of 15+ major software products, contributing to a 30% increase in company revenue. Reduced system downtime by 30% by implementing robust monitoring and fault-tolerant systems.

Work Experience

Senior Software Engineer

July 2021–November 2024

Tech Innovations, Inc., San Francisco, CA

Key Qualifications & Responsibilities:

  • Led the design, development, and deployment of scalable software applications.
  • Architected and implemented system solutions to improve performance and reliability.
  • Mentored and guided junior developers, fostering a collaborative team environment.
  • Conducted code reviews, implemented best practices, and ensured code quality.
  • Collaborated with cross-functional teams to define project requirements and deliverables.

Key Achievements:

  • Successfully led the development and launch of 15+ major software products, contributing to a 30% increase in company revenue.
  • Improved application performance by 40% through optimized algorithms and efficient coding practices.
  • Reduced system downtime by 30% by implementing robust monitoring and fault-tolerant systems.
  • Received the "Excellence in Innovation" award for developing a groundbreaking software solution.

Software Engineer

June 2014–June 2021

Innovative Tech Solutions, Los Angeles, CA

Key Qualifications:

  • Played a key role in the successful launch of 10+ software products, meeting all project deadlines.
  • Enhanced system performance by 25% through code optimization and efficient data handling.
  • Mentored and trained junior developers, improving team productivity and skill levels.
  • Received the "Employee of the Year" award for outstanding performance and contributions.

Junior Software Engineer

May 2012–May 2014

NextGen Tech, Seattle, WA

Key Qualifications:

  • Contributed to successfully deploying 5 major software updates, enhancing system functionality.
  • Improved code efficiency by 20% through refactoring and optimization techniques.
  • Played a significant role in reducing software bugs by 30% through comprehensive testing and debugging.

Education

Master of Science in Computer Science

University of California, Berkeley, CA

September 2012–May 2014

  • Specialized in software engineering and system architecture.
  • Conducted research on distributed systems, published in a leading computer science journal.

Technical Skills

  • Programming Languages: Java, Python, C++, JavaScript, SQL
  • Frameworks: Spring, Django, Angular, React
  • Tools: Git, Docker, Kubernetes, Jenkins, AWS
  • Database Management: MySQL, PostgreSQL, MongoDB
  • Other: System Architecture, Cloud Computing, Microservices, Agile Methodologies

Projects

Scalable E-commerce Platform

  • Led the development of a scalable e-commerce platform, integrating multiple payment gateways and real-time inventory management.
  • Implemented microservices architecture to enhance system flexibility and scalability.
  • Improved user experience through responsive design and optimized load times.

Real-Time Analytics System

  • Designed and developed a real-time analytics system for processing and visualizing large datasets.
  • Utilized cloud technologies to ensure scalability and high availability.
  • Collaborated with data scientists to implement advanced analytics algorithms.

Publications

  • Mitchell, J. (2019). "Optimizing Microservices for Performance and Scalability." Journal of Software Engineering, 14(3), 145-160.
  • Mitchell, J. (2017). "Advanced Techniques in Distributed Systems." International Journal of Computer Science, 11(2), 89-104.

Soft Skills

  • Leadership
  • Problem-Solving
  • Communication
  • Team Collaboration
  • Attention to Detail
  • Time Management

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Resume Templates for IT Jobs

According to the analysis of 11 million resumes processed by the Zety Resume Builder, here are the top three template choices for IT resumes.

Concept

Perfect for IT industry professionals, this clean resume template features a classic theme with a blend of infographic and traditional elements. The sidebar timeline helps organize and highlight key phases of your IT career, making your resume both informative and visually appealing.

Cascade

Stand out in the IT industry with this visually appealing resume template. This version includes bespoke bar graphs to chart your job skills and language proficiency, and a sidebar helps organize your information more concisely.

Diamond

The Diamond simple resume template is a superb choice for those in the IT field. It focuses on straightforward data display. The educational and professional timeline runs down the left side, creating a visual pathway of your IT experience that's both informative and engaging.

How to Write an IT Resume:

1. Select the Best Format for Your IT Resume

You need to catch the IT manager's attention fiber-optic quickly. Do it with the best information technology resume format:

Make sure your document has these resume parts:

  • Resume Header: name plus contact information.
  • Profile: brief outlook of your career.
  • Experience: your best IT achievements.
  • Education: relevant schooling and academic accomplishments.
  • Skills: match them with the expectations from the job ad.
  • Other sections: add relevant certifications, projects, software proficiencies, and more.

Looking for some IT resume templates? Visit: The Best Resume Templates

2. Highlight IT Experience on Your Information Technology Resume

The Bureau of Labor Statistics projects your field of work field will grow 11% through 2029. That said, you must remember that there will be more work and more—and probably fierce—competition. That’s why you need to outrun them with the most important part of your resume: your experience section.

How do you describe your IT experience on an information technology resume?

When writing an entry-level IT resume, think about your previous positions, even in unrelated fields. Perhaps there are some achievements or duties you performed that will show your potential to your future employer.

Here are some examples of responsibilities that often need to be targeted on an IT resume:

IT Keywords for a Resume

  • Managing Networks: Design, implement, and maintain network infrastructure to ensure optimal performance and security.
  • Providing Technical Support: Offer technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Installing Software and Hardware: Set up new systems, install and configure software applications, and ensure all hardware is operational.
  • Monitoring System Performance: Continuously monitor system performance and reliability, implementing solutions for any identified issues.
  • Ensuring Security: Develop and implement security measures to protect data and systems from cyber threats and unauthorized access.
  • Performing System Upgrades: Plan and execute updates and upgrades to software, hardware, and network systems.
  • Creating and Managing User Accounts: Set up and manage user accounts and access controls for various systems.
  • Maintaining Documentation: Develop and update technical documentation, manuals, and IT policies.
  • Managing Backups: Ensure regular backups of data and systems are performed and securely stored.
  • Conducting Training Sessions: Provide training and guidance to users on new systems, software, and IT policies.

Keep in mind you also need action verbs to showcase achievements effectively. Here are some action verbs for IT resumes:

IT Resume Action Verbs

  • Implemented
  • Programmed
  • Administered
  • Installed
  • Conceptualized
  • Developed
  • Maintained
  • Initiated 
  • Evaluated 
  • Rebuilt 
  • Monitored 
  • Investigated 
  • Determined 
  • Consolidated
  • Analyzed 
  • Reported 
  • Fixed
  • Performed

Pro tip: On your resume, never include every single achievement, duty, and job you had, unless they are all part of your relevant experience.

3. Shine with a Perfect Education Section on Your IT Resume 

Your education section should be part of your resume, whether you have tens of years of experience or are just starting out in the IT industry.

Here is how to show your education on an IT resume:

Pro tip: Never lie on your resume. Most of the things you put there are easy to verify. And if you’re wondering do employers check education, you can confidently assume it will happen. 

4. Select the Right IT Skills for an Information Technology Resume

According to research, Fortune 500 CEOs name soft skills as the key factor for long-term success at work. But let’s not forget about the hard and transferable skills you can impress your recruiters with.

How do you show your skills on an IT resume?

Let’s take a look at some IT skills for a resume:

IT Resume Skills

5. Include Extra Sections to Make Your IT Resume Stand Out Even More

There’s only one rule when listing things in additional sections of your resume. They must be as relevant as possible to interest and impress your readers.

What can you put in additional sections on your IT resume?

Do you know what else looks amazing on your resume? Read our guide: Programming Projects on a Resume

6. Add a Summary or Objective to Your Resume for IT

Your recruiters will only read your entire application paper if you can catch their attention from the very start of your resume. To create great opening paragraphs for your IT resume, you should write a resume summary or an objective. But what’s the difference? 

Here’s my short guide on how to write a professional resume profile:

  1. Start with an adjective like efficient or data-driven.
  2. Add your title (IT support, cybersecurity professional).
  3. List years of experience (1, 3+, 12).
  4. Cite your goal (Committed to providing the highest level of security).
  5. Share your best work/school accomplishments.
  6. Proofread a couple of times to debug any mistakes.

Pro Tip: Check your online presence because your recruiter will most probably Google you and see your social media profiles. Pay the biggest attention to your LinkedIn profile.

7. Attach a Great Cover Letter to Your IT Resume

Your application needs a booster. And there’s nothing that says you’re an ambitious candidate more than adding another document to your resume. You need a cover letter.

Let me tell you how to write a cover letter for your IT resume:

Read more: IT Cover Letter Sample and IT Technician Cover Letter Sample

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

If you’re looking for specific resume samples for computer and information technology occupations, we’ve got them:

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

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Maciej Tomaszewicz, CPRW
Maciej is a Certified Professional Résumé Writer and career expert and resume writer with a versatile professional background, creating tools for job seekers in various industries. His creative writing background and HR-related experience allow him to create highly readable articles clarifying even the most complicated professional development aspects. Since 2022, he has authored guides on professional resumes and cover letters, written articles on work-related scenarios, and developed research-based career advice.
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