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Information Technology (IT) Resume Examples for 2019

Information Technology (IT) Resume Examples for 2019

Christian Eilers, CPRW
Christian Eilers, CPRW
Certified Professional Résumé Writer, Career Expert

An information technology professional resume sample is just around the corner.

 

But first, think about this:

 

Diagnosing system malfunctions. Quality-testing changes in the sandbox before deployment. Racing your coworkers in your rolly chairs when the IT director ain’t looking.

 

This job seems coded specifically for you.

 

You know you’ll excel at the IT job being offered, but how to prove it?

 

How to write an IT resume that will showcase your exceptional skills?

 

Don’t worry! It’s easy as plug-and-play. With just a bit of time and this guide, you’ll soon be talking about your professional IT resume at the interview.

 

This IT resume guide will show you:

 

  • Great IT resume examples better than 9 out of 10 other resumes.
  • How to write an information technology resume that will land you more interviews.
  • Excellent IT resume tips and examples of how to include skills and achievements.
  • How to describe your experience on a resume for IT worker to get any job you want.

 

Here’s a sample resume for IT jobs made using our resume builder:

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

professional it resume templates

Sample Information Technology IT Resume—See more templates and create your resume here.

 

If you’re looking for specific resume samples for computer and information technology occupations, we’ve got them:

 

 

Or check out our general Technical Resume Writing Guide

 

1

What’s the Best Format for an IT Resume?

 

Like modern UX catering to ever-decreasing attention spans, you need to catch the IT manager's attention fiber-optic quickly.

 

How?

 

With the best information technology resume format:

 

How to Format an IT Resume with Experience

 

Got experience working in IT before?

 

Use the reverse-chronological format for IT resumes.

 

This format emphasizes your tech duties, work experience, and IT work history.

 

Recent work positions or current employment go first, with previous positions listed below that.

 

How to Format an IT Resume With no Experience

 

Need an entry-level IT resume format?

 

This time you won’t simply fill them in on your past information technology duties and job responsibilities. Rather, you'll just use your bullet-point entries to talk up any skills and duties you did have related to IT.

 

Don't have any professional experience at all? In this case, your education area becomes the topmost section after the heading statement. 

 

Pro Tip: Save IT resumes in the PDF format, but check the job ad first to be certain a PDF is OK. Some Applicant Tracking Systems (ATS) get jammed like an infinite loop on PDF formatting. An ATS functions by scanning your job application for certain resume keywords; if it's unable to read your resume file, they'll move on to the next applicant.

 

Not 100% sure the reverse-chronological format is best for your IT professional resume template? See our guide: 3 Resume Formats: How to Choose the Best One [Examples]

 

2

IT Resume Summary or Resume Objective?

 

You hope to catch the IT director’s eye like a 1 in a string of 0s.


That's where an IT resume objective or resume summary.

 

But which one?

Let’s look at the differences:

 

Example IT Resume Summary Statement

 

If you have years of IT experience, opt for the resume summary:

 

A summary statement acts as a short introduction about you, letting the IT manager understand your past tech achievements, computer skills, and professional background.

 

Here are examples of IT consultant resume summaries:

 

right

Personable IT consultant with 4+ years of experience in a global technology firm. CompTIA A+ Certification. Scored region-leading QST rating based on internal review (98.76%). Seeking to leverage solid technical skills and abilities to advance my career as the next IT consultant for Linsang Group.

wrong

I have been an IT consultant for the last 4 years. In addition to my knowledge of various front-end and back-end duties, I also handle server infrastructure, hardware, software, and key maintenance and administration procedures.

 

Do you see the differences? 

 

The wrong example sounds decent, initially. However, it doesn't have the impact the right example has without the personalization and the numbered accomplishments.

 

Writer’s block? If you’re having trouble getting started on your IT specialist resume, check out this guide: How to Start a Resume: A Complete Guide With Tips & 15+ Examples

 

Pro Tip: Personalize your IT resume example by dropping the company’s name into your resume summary or objective.

 

If you’re craving more advice and examples of summaries for IT resumes, check out our guide: How To Write A Resume Summary: 21 Best Examples You Will See

 

Example IT Resume Objective Statement

 

If you've got no professional IT experience, stick with the IT resume objective:

 

An objective statement fills them in on your career aspirations rather than your IT achievements thus far. However, it still uses numbers to win them over.

 

Here are examples of objectives for IT technician resumes without experience:

 

right

Diligent support specialist with 3+ years experience with large cloud services agency. Obtained highest grades in build spec (100%) and quality (97.3%). Seeking to further IT career by growing with the Lansing team as the IT technician.

wrong

I am a support specialist eager to become a field technician. I don’t have experience in field work, but coworkers often say that I am a quick learner. I am highly motivated because I enjoy being outside for work rather than behind a desk in a dismal, gray box.

 

See the differences here? Lansing is taking a bigger chance by hiring someone without exact experience - in this case, a support specialist for a technician role. You’ll need to show them that you have what it takes.

 

In the “Right” one, we used some transferable skills from the cloud services company and some proud achievements for a quantifiable win. The “Wrong” one doesn’t show enough to hold the IT manager’s attention.

 

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

 

Fancy more advice and examples of a resume objective for IT gigs? Check out our guide: 20+ Resume Objective Examples - Use Them On Your Resume (Tips)

 

3

How to Describe Your IT Experience

 

“Wow. This is friggin’ awesome!”

 

That’s not only what you’d like end users to say upon trying out any updates you push them - it’s the reaction you want from the hiring manager when they look at your professional IT specialist resume.

 

To get there, you’ll rave about the experience on your resume in a way which stimulates their senses like the next big thing in VR. Here’s how:

 

Experienced IT Resume:

 

If you’ve held one or more tech jobs before, you’ve got a head start. Still, pick the best tech responsibilities that match the company’s interests.

 

Take a look at these IT resume samples:

 

right

IT Specialist

January 2014 - December 2017

Amazon, Seattle, WA

 

Key IT Qualifications & Responsibilities

  • Coached newly-hired IT specialists on advanced technical procedures.
  • Assisted clients with diagnosis of software and hardware issues and concerns.
  • Encouraged timely and relevant upgrades for clients’ products as necessary.

 

Key IT Achievements

  • Identified new parts-ordering solution which led to a client wait time reduction of 17% and an increase in client satisfaction by 39%
  • Assisted IT director with administration applications, reducing workload by 19%
wrong

IT Specialist

January 2014 - December 2017

Microsoft, Seattle, WA

  • Trained employees in IT tasks.
  • Helped customers with their products.
  • Upgraded clients’ products.

 

Tailoring your resume will not only help you find your ideal resume length, it will turn recruiters into believers: 6 Tips on How to Target Your Resume to a Job Description (Examples)

 

IT Resume With No Experience:

 

Never been in IT before? Switching fields within information technology?

 

No problem. We just need to find a way to show them that you’re worth your weight in Bitcoin.

 

right

Help Desk Agent

January 2013 - December 2015

The Kall Center, New York, NY

 

Key IT Responsibilities

  • Coached other help desk support agents on technical duties and managed hardware and software training on product catalog.
  • Encouraged and influenced email and phone clients to make software-pairing decisions based on budget and need.
  • Instituted customer promotional survey to assess software demand, which soon became adopted call center-wide.

 

Key IT Achievements

  • Identified ticketing management solution which led to a queue reduction of 18%
  • Assisted IT manager as liaison to clients on software updates, reducing workload by 49%

 

See what we did here?

 

At first, having a help desk resume doesn’t seem too similar to a job in IT. But, we played up those duties and achievements which translate well for a resume in information technology - whether for an IT consulting resume or an IT supervisor resume.

 

Pro Tip: Take some time to think about your past jobs. Which areas relate best to having strong IT skills and know-how? Pick those for your IT Resume.

 

But what if you have no past experience at all? Not to worry! See this guide: First Resume with No Work Experience Samples (A Step-by-Step Guide)

 

4

Is Your Education Section Underperforming? It Might Be.

 

The education section - a waste of space, like unminified comments in your style.css, right?

 

You’d better think again. The education section is a valuable part of the perfect resume for IT positions.

 

So, how to make an IT resume’s education section?

 

Here’s how to include your completed degree:

 

2018 BA in Network Administration
Golden Gate University, San Francisco, CA
3.9 GPA

 

But what if you are still completing your university degree?

 

Here’s how to list a degree that is still in progress:

 

BA in Network Administration
City University of New York, New York, NY
Expected Graduation in 2022

 

And what if all you have is your high school diploma?

 

List your high school, styling it like this:

 

Townsend Harris High School, Flushing, NY
Graduated in 2018

 

If you’ve completed a degree, skip listing your high school.

 

Pro Tip: On your IT specialist resume, when applicable, only include your GPA if it is as close to 4.0 as possible. Too low will hurt instead of help. We don’t want that!

 

Would you like some more ways on how you can make the best use of your tech resume? Then check out: How to Put Your Education on a Resume [Tips & Examples]

 

5

How to Put Skills on a Resume for IT

 

Two things make IT management sit right up: a flawless software deployment and a great IT resume.

 

So far, you’ve done a good job, but how can you make it great?

 

Let’s audit the computer skills to put on resume and include the perfect ones on yours.

 

Skills on your resume for information technology are important, but only the right ones. Also, not too many and not too few.

 

How do we add just the right amount to describe your IT job experience?

 

First, make a list of some generic hard and soft skills to put on a resume for IT. Hard skills are specific abilities and know-how (e.g., Devops Debugger 5000). Soft skills are self-developed, life-learned attributes (e.g., people skills, adaptability).

 

Here are some basic IT resume skills examples:

 

IT Skills List

IT Resume Hard Skills

IT Resume Soft Skills

Agile Development

Attention to Detail

Database Administration

Time Management

UI / UX

Multitasking

Devops Debugger 5000 Use

Analytical Skills

Front-End & Back-End Development

Teamwork

Cloud Management

Creativity

Data Synchronization

Problem Solving

 

However! These are good skills for a resume - for average technical resume examples.

 

But you’re not average, right? Don’t let your IT resume be average, either. To make your resume unique, don’t just list these generic skills relevant to all tech staff.

 

It’s time to browse the job listing and underline IT resume keywords that match their needs.

 

Pro Tip: Type a bunch of your skills for IT resume(s) into an Excel column, with a number (1-10) of importance and relevance in the next column. Then, filter the worst ones down like a perfect query until you have the best 5 or 6.

 

 

IT technician resume job description skills and requirements:

 

Job objectives and responsibilities

 

The following represents the key activities that the IT Technician will be responsible for:

 

  • Installing and configuring computer hardware, operating systems and applications [1]
  • Conducting electrical safety checks on computer equipment
  • Monitoring and proactively maintaining computer systems and networks
  • Replacing parts as required
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults [2]
  • Monitoring Help Desk tickets and resolving user issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Rapidly establishing a good working relationship with colleagues, customers and other
  • professionals, such as software developers
  • Setting up new users' accounts and profiles and dealing with password issues
  • Providing support, including procedural documentation and relevant reports
  • Following diagrams and written instructions to repair a fault or set up a system
  • Supporting the roll-out of new applications or updates [3]
  • Testing and evaluating new technology
  • Maintaining documentation and hardware/software registers

 

See the skills on this IT technician job description? Let me show you a few examples:

 

good
  • Exceptional understanding of computer hardware, operating systems and applications [1]
  • Quick and accurate diagnosis of network problems [2]
  • Terrific knowledge of application and update rollouts [3]
bad
  • Microsoft Excel & Word
  • Database administration
  • Customer service

 

Notice the differences between the two? In the second one, your laziness is obvious - you just googled “basic computer skills resume” and stuck the results in. In the first one, you look like just the one the IT manager has been searching for.

 

Don’t have the right skills, and you could miss out on your ideal job opportunity. See our guide: 30+ Best Examples of What Skills to Put on a Resume (Proven Tips)

 

6

How to Add Other Sections for an Effective IT Resume

 

Contact info, got it. Experience, check. Education, Objective, Skills - yeah, yup, and yes.

 

You’ve got all the main ingredients, but it’s missing your secret ingredient: extra resume sections.

 

Extra sections make IT resumes more unique. Everybody puts their name, experience, and skills. This is where you’ll list relevant things that you’re proud of to really stand out.

 

wrong
  • Volunteered after Nor'easter Nellie reconstructing homes.
  • Voracious reader (over 200 books per year).
  • Voted “Strongest Employee” three years in a row.

 

See what’s wrong here? You have every right to be proud of these accomplishments - hell, I would be. However, they’re just not relevant for information technology.

 

But which ones are right? Let’s go over some of the most popular additional sections for your resume now, along with some better, more relevant examples.

 

Volunteer Experience

 

Helped reconstruct damaged homes after Nor'easter Nellie swept through? You are a hero and a saint! However, it isn’t relevant on IT position resumes. Check out a better example:

 

right
  • Volunteered in community upgrading elderly citizens’ networks.

 

Volunteering on a resume looks great, but only if you format it the right way: How to List Volunteer Work on Your Resume [+Sample]

 

Hobbies & Interests

 

Like a keyboard and mouse, here are interests and hobbies that would pair well with a resume for IT:

 

right
  • Softball - captain of local team for three years.
  • Avid tech blogger and gadget reviewer.

 

Team sports show that you function well on a team, an important trait for the fast environment of a growing tech startup. The tech blogging and gadget reviewing show that you are knowledgeable and stay up to date about technology and cutting-edge equipment.

 

Need more examples of hobbies and interests which work well on IT specialist resumes? Still not sure if you even want to add extra sections? Read our guide: 20+ Best Examples of Hobbies & Interests To Put on a Resume (5 Tips)

 

Certifications & Awards

 

Voted “funniest employee” three years in a row? Impressive! But not as relevant as:

 

right
  • CompTIA A+, CompTIA Network+, and CompTIA Security+ Certifications.
  • Microsoft Certified Technology Specialist.
  • Citrix Certified Enterprise Engineer.
  • VMware Certified Design Expert (VCDX).
  • Voted “Most Accurate Typist” 3 months in a row.

 

Professional certifications are proof you have the IT knowledge and skills to do the tech job right. Don’t list them the right way, and you can kiss your chances goodbye: How to List Certifications on a Resume: Guide (+20 Examples)

 

Portfolio

 

Do you have samples of work that you think would help you make your case to the IT supervisor?

 

Perhaps you’ve open-sourced some code and posted it on Github?

 

Languages

 

Listing a foreign language on a resume could be very helpful in IT. Especially abroad or in locales where English isn’t the first language. Knowing another language is like understanding more than one coding language - it can only help.

 

right
  •  Advanced proficiency of French (Canadian) language.

 

Pro Tip: Don’t add too many extra sections on your resume for IT. Add only enough extra sections to fill the rest of the current resume page - not more that it spills over onto a new one.

 

7

Pairing a Cover Letter for IT Resumes

 

So, you ask yourself: Do I need a cover letter?

 

How about: Do I need a job?

 

An IT resume without its cover letter is not ready to turn in, and here’s why: 45% of recruiters say they will reject a resume without a cover letter.

 

That’s about HALF.

 

So, it’s obvious you need an IT resume cover letter, but what to include on the cover letter?

 

Here are a few tip-top tips to deliver an IT cover letter they’ll just love:

 

  • Explain why this particular tech job excites you.
  • Drop names - name the hiring manager and company to personalize it.
  • Inform them why they need you for this IT job.
  • Mention something about the company that you relate to on a personal level.

 

Be witty. Be charming. Be clever. Positively grab their attention - it will mean more than the degrees and certifications you listed in your IT resume template.

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

 

Pro Tip: Research the tech startup online and mention something in particular that stands out to you. This is something your IT resume can’t include and will really catch their eye!

  

There are right ways to do a cover letter for IT positions, and there are wrong ways. Read our guide and learn how to overclock your information technology cover letter: IT Cover Letter Sample and Writing Guide

 

Or see general cover letter writing instructions here: Cover Letter in 8 Simple Steps (Examples)

 

Key Takeaway

 

Whether you’re a career IT specialist or pursuing an IT internship, if you’ve followed this guide, you should have a tech industry resume that’s sure to get you an interview. Here's a quick recap:

 

  • Personalize, Personalize, Personalize. The startup or tech firm will be accepting applications by the dozens. Address them by name in your cover letter. Mention the company in the heading. Make yours stand out.
  • You want to join them, so make them need you. You’re eager to take this IT job, so be all in. Spice it up with action verbs and impressive achievements to wow them. Paint the best picture of yourself.
  • Double- and triple-check. Spend an extra few minutes making sure that your IT resume and cover letter are up to par. Did they ask you to include a particular phrase in the email subject line? Are your email and cover letter addressed to the right manager or partner?

 

You now should have a great resume for IT jobs that’s ready to be sent to even the most discerning hiring managers. Time to attach the final cover letter and resume to an email and send your job appliaction off.

 

Do you have any questions on how to write an IT resume? Not sure how to describe your skills or achievements on a resume for information technology? Give us a shout in the comments below and we will answer your question. Thanks for reading!

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Christian Eilers, CPRW
Christian Eilers, CPRW
Christian, a Certified Professional Résumé Writer (CPRW), is a career expert who has been writing for Zety since 2017. From job hunting to acing interviews to settling in on the first days at a new career, his guides cover the entire career spectrum.
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