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As an IT technician, you’re used to maintaining asset registers for your employers. But do you maintain yours? Keep a database of all your skills and achievements that can be transferred onto a resume? Know how to present your assets to get the hiring manager’s attention?

If not, it might be a great time to find out how to stand out from the (IT) crowd—via this IT technician resume writing manual that’s as straightforward as “try turning it off, then on again”.

This guide will show you: 

  • An IT technician resume example better than 9 out of 10 other resumes.
  • How to write an IT technician resume that will land you more interviews.
  • Tips and examples of how to put skills and achievements on an IT technician resume.
  • How to describe your experience on a resume for an IT technician to get any job you want.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Sample resume made with our builder—See more resume samples here.

IT Technician Resume Sample

Michael C. Reagan

CompTIA A+ Certified IT Technician

mike.reagan@gmail.com

(513) 777-5555

linkedin.com/in/mikeyreagan

Summary of Qualifications

Energetic IT technician at a warehouse of over 300 factory employees. 3+ years of experience with factory instruments and office hardware, software, and network connectivity. Increased performance by 5% after spearheading a building-wide OS upgrade. Seeking to leverage wide spectrum of IT knowledge and tech skills to become the next IT technician at Cellubop Gershwin Enterprises.

Work Experience

IT Technician 
January 2018–July 2019
GenConn Technoceuticals, Cincinnati, OH

Key Qualifications & Responsibilities

  • Maintained hardware performance, network connectivity, and software updates in a factory of 300+ workers.
  • Took over onboarding classes for factory hardware for all new employees.
  • Diagnosed issues with warehouse-critical hardware and software, including handheld computers and station-specific systems.

Key Achievements

  • Increased performance by 5% by spearheading warehouse-wide upgrade of computer systems from OS 3.5 to OS 4.1.
  • Replaced receiving team’s handheld computers, coming in $5,000 under budget while purchasing devices which are guaranteed to last over 5 years.

IT Technician Assistant
November 2015–December 2017
10G Networkz, Cincinnati, OH

Key Qualifications & Responsibilities

  • Troubleshooted all network connection problems which arose for clients in the Cincinnati region.
  • Assisted clients in maintaining optimal connectivity and bandwidth.
  • Supported internal administrative team at 10G Networkz with hardware and software issues (e.g., printers, scanners, computers, routers).
  • Installed and trained new clients on the ins and outs of using 10G systems efficiently and effectively.

Education

Bachelor of Arts in Information Technology Systems

New Mexico State University, Las Cruces, NM

Graduation: 2015

Relevant Coursework: Information Systems and Organizations, Networking and Telecommunications for 2020, Technological Integration and Problem Solving, Information Systems Cyber Security, Wireless Networking, Database Management Systems, IT Technical Foundations.

Key Skills

  • IT Troubleshooting & Problem Solving
  • Onsite & Remote Technical Support
  • Up-to-Date Knowledge of Computer Operating Systems
  • LAN & WAN Connectivity & Maintenance
  • Computer Hardware Systems & Components
  • People Skills & Friendly, Helpful Attitude

Languages

  • Portuguese (Brazilian): Elementary Proficiency

Certifications

  • Certified Information Systems Security Professional (CISSP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician 

Memberships

  • Association of Information Technology Professionals (AITP)
  • Association of Computer Engineers and Technicians (ACET)

Here are several other IT resume examples and guides:

Before all these links, we showed you our vision of the best of the best out of all the IT technician resume samples.

Time to upgrade yours to the latest OS (occupational standards).

Here’s how to write an IT technician resume:

1. Format Your IT Technician Resume Template for Success

Before you begin writing your resume for IT tech jobs, make sure the formatting is up to standards.

How?

Follow these resume formatting guidelines for an IT tech resume template:

Pro Tip: Should you choose a resume PDF or Word .docx when saving the IT tech resume? Word documents look buggy on some devices, so stick with PDF, unless the job ad specifically asks for it in Microsoft Word.

2. Write an IT Technician Career Objective or Career Summary

You know that classic elevator pitch in many movies with a career element?

Your resume profile should be a written version.

Known as either a resume summary or resume objective, these short paragraphs are meant to give the reader an introduction into your background and application.

Select the career summary when you have lots of IT technician experience. The summary statement sums up your past work experience and developed IT skills into a concise introduction. It also should include a numbered win to prove your technical talents.

Select the career objective when you have little or no IT tech experience. The objective gives your career goals in IT jobs instead of your past experience. However, it still includes a numbered accomplishment to verify your PC technician and network troubleshooting skills.

Pro Tip: Write this heading statement last, even though the CTO or IT recruiter will read it first. Using this method, you’ll have a better understanding of the best points to talk up in the limited space you have.

3. Create the Perfect IT Technician Job Description for a Resume

Now it’s time to show them your past work history enables you to match the IT technician job description and responsibilities.

How?

By learning how to add experience in a resume correctly.

Here’s how to portray your work experience on an IT tech resume:

  • Use reverse-chronological order here, meaning you’ll place your most recent job first.
  • Add your professional job title, the dates you worked there, and the company’s name and location (city-state, usually).
  • Then, add several bullet points detailing your job responsibilities.
  • Include a few numbers to show them how great you were at your IT duties, such as “fixed 50% more problems….” 

Pro Tip: How to make a resume for your first job as an IT technician? If you haven’t held this job title before, it’s not a problem. When documenting past jobs which are less-related, simply list the tasks and responsibilities you had which most resemble those of an IT tech specialist.

4. Make Your IT Tech Resume Education Area Shine

How to write education on your resume in the most effective way?

Here are a few tips for listing your college details on a tech resume:

  • Place your most advanced education on top, also in reverse-chronological order.
  • Write your major or degree, the school name and location, and the date of completion.
  • List coursework and classes related to IT technician duties.
  • Add any impressive extras, such as academic awards and achievements.

Pro Tip: Relevant coursework for IT tech jobs would include those classes which most relate to the specific job you’re applying for. That means you should change them according to different job’s specifications, but you should always tailor your resume to one job, anyway.

5. Highlight Your IT Technician Skills on the Resume

Between 2016 and 2026, jobs for computer support specialists and IT technicians will increase by 11% in the United States itself.

This comes out to 88,500 new positions— 

And IT candidates you’ll have to compete with for the job.

To set yourself apart, craft an IT tech skills section which really gets the recruiter’s interest up.

20+ Important Skills for IT Technician

Now, here’s how to take these various skills and use them in a great IT skills section:

Just like when looking in the job requirements section of the ad to find the best past responsibilities to add, use the requirements section to pick the IT skills they are looking for.

By reviewing 11 million resumes made in our builder, we discovered that:

  • IT technicians include an average of 9 skills on their resumes.
  • Among the top skills frequently listed by IT technicians are technical support, information security, hardware and software repair, system administration, and network maintenance.
  • IT technicians tend to create resumes spanning about 2.3 pages in length.

Creating a resume with our builder is incredibly simple. Follow our step-by-step guide and use content from Certified Professional Resume Writers to have a resume ready in minutes.

When you’re done, our professional resume builder will score your resume and our ATS resume checker will tell you exactly how to make it better.

6. Add Extra Sections to Your Resume for IT Technician Jobs

Remember those tens of thousands of IT tech candidates you’ll challenge for this job?

To stand out, make your resume unique by including some extra sections.

Here are a few great options for resume additional sections:

IT Technician Resume Examples—Extra Sections 

The best certifications for IT computer technicians are those by trusted names, such as CompTIA and Google. Consider getting yourself CompTIA’s A+ certification or the IT Support Professional Certification from Google. The Microsoft Certified Systems Engineer (MCSE) certification is also a top-notch choice.

7. Send In a Great IT Technician Cover Letter Along With Your Resume


Are cover letters necessary?

Most definitely.

Most IT managers and HR staff require an IT technician cover letter attached to the resume.

The ones that don’t require it? They likely still prefer it.

So— 

Here are a few top tech-centric tips for making a cover letter for IT technician jobs:

  • Format the cover letter for computer technician jobs before you begin writing.
  • Start with a captivating IT technician cover letter opening to grab their attention.
  • Document your IT background and tech skills to give the IT recruiter or CTO an idea as to how great you’ll be at the job.
  • List a few numbered achievements to prove your tech know-how.
  • End the cover letter with a powerful call to action to finish it off.

Pro Tip: Always follow up on the job application after sending in your IT technical resume and associated cover letter.

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Need more PC technician or network technician resume examples? Want help tweaking your IT technician resume template to perfection? Let’s chat below, and thanks for reading!

We've got some more resume guides you might find interesting: 

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This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

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Christian Eilers, CPRW
Christian is a career expert and Certified Professional Resume Writer. His guides cover every aspect of the career spectrum, from job hunting and acing interviews to settling in on the first days of a new career. With Christian's guidance, job seekers can navigate the job market with confidence and make the most of their career opportunities.
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