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IT Help Desk Resume: Examples and Guide [10+ Tips]

IT Help Desk Resume: Examples and Guide [10+ Tips]

You keep the company running through a thousand tiny problems because you understand how tech works. Prove it to employers with a highly functional IT help desk resume.

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You can’t afford a failed connection in your job search. But without a Cisco-worthy IT help desk resume, denial of service is almost guaranteed. That’s because the hiring manager has a packed calendar this week, and she won’t take a second look at you if your resume is as generic as a CAT-5 cable.


Don’t panic.


You can write a Juniper-level resume for IT help desk jobs if you do a few things differently than other job seekers. First and foremost? Don’t focus on your job duties from past jobs. That’s yawn-provoking. Instead, show how you’ve made the needle jump with your accomplishments. We’ve got a template and the right steps below.


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it help desk resume templates

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Tom Gerencer
Tom Gerencer is a career expert who has published over 200 in-depth articles on Zety. Since 2016, he has been sharing advice on all things recruitment from writing winning resumes and cover letters to getting a promotion.
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