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Administrative Assistant Resume Examples for 2024

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An administrative assistant is the office’s one-person special operations unit. The challenge? Landing that job in the first place. You’ll need a perfect administrative assistant resume to get hired.

The good news is you’re about to see amazing administrative assistant resume examples. And you'll read a full guide that will help you write a jaw-dropping admin assistant resume! So let's begin ticking off boxes from our to-do list, and let's land that job you're after!

This guide will show you:

  • An administrative assistant resume sample better than 9 out of 10 other resumes.
  • What an administrative assistant resume samples should look like.
  • Administrative assistant resume summary and objective to choose from.
  • What are the best administrative assistant skills for resume.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Sample resume made with our builder—See more resume samples here.

Here are more resume samples for office and administrative support occupations:

Administrative Assistant Resume Example

Ellie O'Sullivan

Administrative Assistant

123-456-7890

ellie.osullivan@email.com

linkedin.com/in/ellie-osullivan

Summary

Detail-oriented administrative assistant with over 10 years of experience. Eager to support AdminElite Services in reducing processing times by improving office systems and efficiency. Reduced processing time by 20% at OrganizePro Solutions by implementing a new file management system.

Experience

Senior Administrative Assistant

OrganizePro Solutions, Boston, MA

June 2015–Present

Key Qualifications & Responsibilities

  • Managing and coordinating calendar appointments for a team of 5 senior executives.
  • Developing new office procedures, increasing efficiency, and reducing administrative costs by 15%.
  • Mentoring 3 junior administrative assistants.
  • Assisting with the planning and execution of company-wide events and meetings.

Key Achievement:

  • Reduced processing time by 20% by implementing a new file management system.

Administrative Assistant

AdminCrafters Inc., Boston, MA

December 2010–May 2015

Key Qualifications & Responsibilities

  • Handled daily internal and external communication, including email and mail.
  • Managed inventory of office supplies and placed orders when necessary.
  • Provided support in maintaining company records, ensuring accuracy and confidentiality.

Key Achievement:

  • Implemented a new scheduling system that improved punctuality by 15%.

Education

Bachelor of Arts in Business Administration

University of Massachusetts, Boston, MA

September 2006–June 2010

Relevant extracurricular activities

  • Member of the Student Business Association
  • Volunteered as an event organizer for annual university fairs.

Academic achievements

  • Graduated Cum Laude.
  • Dean's List 2008-2010

Skills

  • Microsoft Office Suite
  • Time Management
  • Problem-solving
  • Excellent written and verbal communication
  • Detail-oriented
  • Multitasking
  • Teamwork
  • Organization

Certifications

  • Certified Administrative Professional (CAP), IAAP, 2011

Awards

  • 2019, Administrative Excellence Award, OrganizePro Solutions

Memberships

Member of the International Association of Administrative Professionals since 2012

  • Organized a workshop on Efficient Office Management during the 2018 IAAP Annual Conference, New York.

Languages

  • English—Native proficiency
  • Spanish—Intermediate proficiency

Interests

  • Participating in community service events.
  • Improving Spanish language proficiency through language exchange meetups.

1. What’s the Best Format for an Administrative Assistant Resume?

The best format for an administrative assistant resume is elegant and personable. But there's more to that. To really ace your admin assistant resume, you might want to have a look at our short list of things to consider when creating a job-winning document.

How to prepare a perfect administrative assistant resume example?

Have your resume saved in different formats depending on what’s required on the job advertisement, says Sarah Dowzell, COO at Natural HR.

Pro Tip: Check the job description for the administrative assistant position to make sure PDFs are OK. Some Applicant Tracking Systems can’t read PDF-formatted resumes. Then a Microsoft Word file may be preferred.

The steps listed above can make the perfect resume for most admin assistant positions. But there are better templates for career changers and admin assistants re-entering the workforce. This guide will show you what will work best for you: Resume Format: How to Format a Resume for a Dream Job

2. How to Describe Administrative Experience on a Resume

Let's get to perhaps the most important part of your administrative assistant resume, which is your experience section. To convince the hiring manager you're the perfect fit for the administrative specialist opening, you can't skip that bit. And there are also some steps you might want to take!

How to Write About Administrative Experience in a Resume?

  • Read the job description carefully and tailor your resume to fit it perfectly.
  • Talk about your achievements on a resume and not about your past duties.
  • Use resume action words and numbers whenever it’s possible.
  • Don’t list non-critical or routine day-to-day tasks unless they’re in the job ad.
  • Introduced a procedure or initiative that saved time or money? Show that off.
  • Use the Problem–Action–Result method to talk about your work. For example: Saved $3,000 a year in office supplies after negotiating a new deal with the current supplier. Problem? Money wasted. Action? Renegotiated. Result? Saved $3,000.

Now you know the rules. Let's see some examples!

Administrative Assistant Resume Samples—Experience

Right Example of Administrative Experience on a Resume
RIGHT

Executive Administrative Assistant

Acme Company, October 2014–January 2018

  • Trusted with a $350,000 budget to coordinate all international and domestic travel arrangements for executives going to corporate events.
  • Trained 3 administrative assistants on customer service and other office procedures, including maintaining files and sending correspondence.
  • Organized office transition from paper invoices to QuickBooks and online invoicing.

Achievements:

  • Saved $3,000 a year in office supplies after negotiating a new deal with the current supplier.
  • Commended for creating the in-house newsletter to communicate management’s vision. Reduced email back-and-forth by 20%.
Wrong Example of Administrative Experience on a Resume
WRONG

Admin Assistant

Acme Company, March 2017–Present

  • Responsible for coordinating travel arrangements.
  • Managed online invoicing.
  • Responsible for basic procurement of office supplies.
  • Circulated in-house newsletter.

See the difference? The right example of an administrative assistant’s resume will get any hiring manager’s seal of approval! The wrong example reads like a generic administrative assistant job description from Craigslist. Hiring managers know the responsibilities and duties of an administrative assistant. They wrote the job ad to hire new employees.

That's how you write perfect administrative assistant job descriptions on a resume.

Data from the Bureau of Labor Statistics shows that demand for secretaries and administrative assistants is not growing fast enough. But knowledge of office equipment is not enough. Fine-tune your experience section with help from this guide: How to List Work Experience on Your Resume [+20 Examples]

Having trouble making that administrative assistant entry-level resume shine? These guides will help you kick the employer’s doors wide open: Entry-Level Resume: Sample and Complete Guide [+20 Examples] and First Resume with No Work Experience Samples (A Step-by-Step Guide)

If you have worked on projects that required you to make use of your administrative skills, be sure to mention them. Internships matter. So do freelance and volunteering. You can create an additional section that will surely change the status of your application from maybe to hell yes!Resume Sections to Include on Your Resume: Guide (+20 Examples)

Action Words and Power Verbs for an Administrative Assistant Resume

Use these power words on your AA resume. See section 4. How to Put Skills on a Resume of this guide for more administrative assistant keywords.

Keywords for Administrative Assistant Resumes
Leading a Team or ProjectDesigned or CreatedAchievementsAssistance
CoordinatedAdministratedAchievedArranged
ExecutedBuiltAcceleratedAided
GeneratedCreatedBoostedAnswered
HeadedDevisedDecreasedAssisted
HandledDevelopedEnhancedCooperated
OrganizedFormedExpeditedContributed
OversawImplementedGainedGuided
OperatedLaunchedIncreasedProvided
InitiatedPioneeredMaximizedSimplified
PlannedSpearheadedOptimizedSupported

Creating a resume with our builder is incredibly simple. Follow our step-by-step guide and use content from Certified Professional Resume Writers to have a resume ready in minutes.

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better. 

3. Improve Your Admin Assistant Resume With a Great Education Section

Just list the highest level of education and move on, right?

Not really. You might want to consider how far back should you go with your resume.

high school diploma works just fine on an entry-level administrative assistant resume. But you’ll need a bachelor of arts for many executive administrative assistant resumes.

How to put education on an AA resume:

BA in Business Economics — 2012
State University of New York (SUNY)
Relevant coursework: Introduction to Managerial and Financial Accounting, Advanced English Composition.

See that?

It’s not just the degree, date, and the school’s name. Our candidate also listed coursework that matches the job requirements of the position.

Pro Tip: Whatever goes on the resume has to work in your favor. Use the education section to show off job-relevant knowledge and skills. If you’re a recent graduate with an almost perfect GPA, put it on your resume. In all other cases—don’t.

Still working on your degree? Just finished vocational training? Employers will appreciate this. Read our resume tips to find out how to put that education on your administrative assistant resume to wow them: How to Put Your Education on a Resume [Tips & Examples]

4. Best Administrative Assistant Skills for Resume

You’re well on your way to finishing the perfect administrative assistant resume. Remember how jobs aren’t growing fast enough? That means competition. Time to tip the scales in your favor and emphasize your administrative skills on the resume.

20+ Top Hard and Soft Skills for Administrative Assistant Resumes

  • Appointment Setting
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Customer Service
  • Phone Etiquette
  • Research Skills
  • Calendar Management
  • Travel Planning
  • Time Management
  • Foreign Language Skills
  • Email Management
  • Writing Letters and Emails
  • Faxing
  • Receiving Visitors
  • Customer Service
  • Transcription
  • Recording Minutes of the Meetings
  • Training New Employees
  • Order Processing
  • Data Entry
  • Filling Systems
  • Bookkeeping
  • Inventory Management
  • Billing
  • SalesForce
  • Microsoft Office Suite
  • Microsoft Excel
  • Microsoft Outlook
  • MIcrosoft PowerPoint

A good admin assistant is like a Swiss Army knife—dependable and can do almost anything. See the administrative assistant skills list above? It combines soft skills, technical abilities, and problem-solving skills. There are also some hard skills and transferable skills that will boost your chances of getting the job.

But don’t just copy and paste the whole thing into your resume. Pick your best abilities that mirror the requirements of the job ad. Match them to your previous jobs and mention them in bullet points describing your administrative duties.

Does the job listing require you to know something about accountingmanaging communication, and being fluent in Spanish?

For this candidate, it’s check, check, and check. Look how she put these administrative skills on her resume:

Right Example of Administrative Assistant Resume Skills
RIGHT

Administrative Assistant

Decent Company, January 2017–Present

  • Proofread and ghostwrote internal communication for the management board.
  • Communicated with clients and scheduled face-to-face meetings for 5+ executives.
  • Conducted basic accounting tasks in QuickBooks and escalated issues to the supervisors.

Receptionist

IncredibleStaffingAgency SF, August 2014–January 2017

  • Navigated a multicultural work environment and created positive rapport with potential hires.
  • Screened phone calls and incoming emails in Spanish.

Skills:

Fluent in Spanish (2 years in a bilingual work environment), accountingQuickBooks, G Suite, MS Office, database management, multiple productivity apps (Slack, Trello), ...

Can’t quantify or prove your administrative skills through achievements?

Don’t worry, you can’t put a number on everything. List the remaining relevant skills in the skills section of your administrative assistant resume template.

Always highlight your command of foreign languages. Especially if you’re a bilingual admin assistant.

Pro Tip: Want your admin assistant resume to start landing you interviews? Always write with the prospective employer’s needs in mind. Here’s a great guide to explain what we mean: 6 Tips on How to Tailor Your Resume to a Job Description (Examples)

Why do resume keywords matter? Your resume goes through an applicant tracking system—an app that puts non-relevant applicants on hold. Forever. Don’t let this happen to you. This guide will help you get straight to the recruiter: Resume Keywords To Use: Step-by-Step Guide [25+ Examples & Tips]

By reviewing 11 million resumes made in our builder, we discovered that:

  • Administrative assistants include an average of 18 skills on their resumes.
  • Among the top skills frequently listed by administrative assistants are proposal writing, scheduling, verbal communication, office management, and quality assurance.
  • Administrative assistants tend to create resumes spanning about 2.6 pages in length.

5. Administrative Assistant Resume Summary or Resume Objective

Whatever introduction you use, it should be catchy but chock-full of job-relevant skills and experience.

Who should use a resume objective for an administrative assistant resume?

  • Fresh graduates
  • Career-changers

Are you an experienced administrative assistant? Go for an administrative assistant resume summary.

An administrative assistant resume objective is like an elevator pitch. It explains what skills you excel at and how you can prove yourself on the job.

To perfectly start your resume, follow these steps:

  • Read your resume because you want to write your summary or objective last.
  • Choose 2–3 top accomplishments and skills that are the most relevant for the position!
  • Structure your summary or objective using the following formula:
    Adjective + Job Title + Years of Experience + Achievements + Skills + What You Want to Do for the Employer

Let's see some examples! 

Sample Resume Objective for Administrative Assistant (No Experience)

Here’s how entry-level administrative assistant resumes could begin:

Right Example of Administrative Assistant Resume Objective
Right
English graduate with proven communication, travel planning, and email management skills. Seeking a position as an administrative assistant at Acme Inc., to leverage organizational and research skills to support internal and external communication.
Wrong Example of Administrative Assistant Resume Objective
Wrong
Looking for an admin assistant role where I can apply my skills. I’m a self-starter that wants to make a difference.

But wait! The first example does mention experience! Actually, both examples come from the same candidate. She was writing an admin assistant resume without experience in the industry.

In the right example, she included work experience relevant to the position. She got it through internships, freelancing, and in college. It's a success!

In the wrong example? Well, she simply called it quits and moved on.

Pro Tip: Writing a resume for an entry-level administrative assistant job? Brainstorm. Come up with relevant experience and skills from other jobs. If you have the time, do a quick internship or volunteer at a local not-for-profit. Get involved in on-campus activities.

An administrative assistant resume summary is a to-the-point highlight of your achievements and skills as an admin assistant.

A good summary will make the hiring manager think, “This is our savior!”

Examples of a Senior Administrative Assistant Resume Summary

Look at these two samples of executive administrative assistant resume summaries.

Right Example of Administrative Assistant Resume Summary
Right
Senior administrative assistant with 5+ years of experience and a degree in accounting. Managed busy schedules and travel plans of 3+ corporate executives while performing general office administration duties. Wanting to execute appointment management, manage internal and external communication, and aid with QuickBooks bookkeeping while meeting deadlines at Acme Inc.
Wrong Example of Administrative Assistant Resume Summary
Wrong
Admin assistant with on-the-job experience. Well-versed in handling day-to-day office management duties and bookkeeping. Excellent at multitasking.

The right administrative assistant resume summary cuts to the chase. The hiring manager will want to call this skilled candidate ASAP. This candidate has the experience. Delivered quantifiable results. No need to mention multitasking, it’s clear she’s a pro.

The wrong administrative assistant resume summary isn’t wrong wrong. It’s just like the mystery meat served at the canteen on your first job. It looks fine, but you’re clueless about specific ingredients (How many years of experience? What’s their background?). Some might like it, but only if they’re out of options.

Pro Tip: It’s easier to write a heading statement after you’ve finished the whole admin assistant resume. This way, you’ll know exactly what to showcase in your summary or objective.

A heading statement works great on any administrative assistant resume template. With all the competition out there, you need to grab the employer’s attention ASAP. Pack that entry-level administrative assistant resume objective with relevant experience. Highlight your pedigree in your summary.  

6. How About a Cover Letter for an Administrative Assistant?

You’ve got some serious communication skills, right? Don’t do like the rest of your competition and just plonk communication skills in your administrative assistant skills list. Prove them by writing a cover letter for the administrative assistant position.

And are cover letters necessary? Oh yes. 53% of employers still expect cover letters. So write an administrative assistant cover letter that will make them think, “Wow! I need this candidate to write everything from now on!”

How to write a cover letter?

  1. Format your cover letter so that it’s consistent with your resume.
  2. Write a captivating start for your cover letter that will grab the reader’s attention. Show your passion and your achievements!
  3. Keep the correct length of your cover letter. Keeping it on one page is the right way to do it. Aim for a short cover letter for your administrative assistant resume. Show you’ve got the skills, you know the company inside out, and provide them with an offer they can’t refuse.
  4. End your cover letter correctly and make them want to contact you ASAP.

Here’s our complete guide on how to write a cover letter that fits your perfect resume: Administrative Assistant Cover Letter Sample & Writing Guide

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Want a sample to work from as you write your office assistant cover letter? See this guide: Office Assistant Cover Letter: Sample & Full Writing Guide [20+ Tips]

Key Takeaway

You're ready to become the next administrative assistant in the company of your dreams! But first, let's sum things up and remind ourselves how to write a professional administrative assistant resume:

  1. Grab the hiring manager’s attention with the perfect administrative assistant resume objective or summary.
  2. Focus on achievements to prove you’re worth your weight in gold.
  3. Show you’ve got the right education by listing relevant coursework and vocational training.
  4. Pepper your AA resume with relevant skills.
  5. Prove your communication and research skills by writing a catchy admin assistant cover letter for your resume.
  6. Include contact information, but consider skipping the address on your resume.

Resume writing can be a challenge. Do you have any questions on how to make an administrative assistant resume shine? Want others to review your document? Give us a shout in the comments section!

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

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Bart Turczynski
Editor at Zety since 2016. His career advice and commentary has been published by the Financial Times, Hewlett-Packard, CareerBuilder, and Glassdoor, among others. With a strong passion for statistics and a background in psychology, Bart makes sure all the advice published on Zety is data-driven.
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