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Working as a veterinary receptionist goes beyond greeting clients (animal clients included). This job requires a roster of skills, starting with knowledge of software to being familiar with the specific terminology. On top of that, you have to be able to cope with emotionally challenging situations that are inevitable.
In this guide, you’ll find the necessary steps for writing a great veterinary receptionist resume to prove to the employer that you can handle the position.
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Veterinary Receptionist Resume Example
A stress-resistant and passionate certified vet receptionist with over 1 year of experience. Proficient in cloud-based project management, billing software, and CRM systems. Extensive knowledge of veterinary terms, procedures, types of medication, and nutraceuticals. Eager to join the award-winning team of Vetter to provide the highest level of compassionate and dedicated customer service in the industry.
Furrify, Pendleton, OR
- Scheduling appointments in accordance with established procedures (10–20 daily.)
- Checking in/discharging patients, updating patient charts, retrieving prescriptions, and invoicing.
- Working patiently with distressed, frustrated, or disgruntled clients, resolving conflict 100% of the time.
- Named “Employee of the Month” 7 months in a row based on customer satisfaction and pet supply sales.
Veterinary Receptionist (Intern)
Vet General, Pendleton, OR
June 2021–September 2021
- Greeted clients (up to 40 daily), directed them to the right specialists and provided details about procedures.
- Answered phone calls and received and forwarded messages.
- Suggested new software for the clinic staff, which reduced errors and overlaps by 10%.
Veterinary Assistant Certificate
Blue Mountain Community College, Pendleton, OR
September 2020–May 2021
- Idexx Cornerstone PMS
- Google Workspace
- MS Office
- Customer service
- Impeccable communication skills
- Highly organized
- Positive attitude
- Veterinary Receptionist Certificate, AAHA, 2022
- Mandarin Chinese—Minimum working proficiency
How to Write a Resume for a Veterinary Receptionist
Follow these guidelines to write a successful veterinary receptionist resume:
- Prep. Do some research to see which resume format will work best for you. While the classic reverse-chronological resume may be an intuitive choice, an entry-level resume may perform better if it’s centered around transferable skills.
- Outline. Choose a suitable resume font, create the right resume sections, go with 1–1,5 line spacing, one-inch resume margins on all sides, and align the text left.
- Make it easy to read. Use headings, bold type, resume bullet points, and go with a two-column resume if necessary (fit your resume into one page unless you have 10+ years of experience).
- Select a resume template. If you want to play around with different resume layouts without losing your progress, use a professional resume builder—it will save you time.
- Tell them who you are. Besides your name and job title, the header of your resume should also contain your contact information.
- Open strong. A good resume summary will be your impressive entering point, letting the recruiters know you’re just what they’re looking for. A resume objective (more common for entry-level) will set the right expectations.
- Explain what you’ve done before. Ideally, the work experience section of your resume should be written with the job description in mind.
- Add your credentials. The main education section on a resume holds the highest degree of one’s education, and you can add extra training and certifications as additional information on your resume.
- Mention your professional skills. We have a whole dedicated section below to help you.
- Proofread! Always see if you can be more precise with your wording and delivery, and download your resume in PDF format to maintain the correct look on all devices.
That is a short breakdown of how to write a resume for a veterinary receptionist. If you’d prefer a more in-depth description of every stage, read our guide: How to Make a Resume
Pro Tip: Want to boost your chances? Make sure your job application is complete—write a cover letter and send it together with your vet receptionist resume.
Key Skills to Put On Your Veterinary Receptionist Resume
While some technical or hard skills are necessary (MS Office skills, for example), this job requires people skills first and foremost. Whatever skills you choose to list, it’s crucial that they’re relevant to the position you’re applying for (so scan the job ad carefully).
Here are the top 10 skills that would work great for a veterinary receptionist resume:
- Computer skills (Office, Drive, CRM/billing software, etc.)
- Administrative skills
- Customer service (and good interpersonal skills in general)
- Excellent communication skills (both oral and written)
- Active listening skills
- Problem-solving skills
- Physical stamina (yes, some jobs require you to be able to lift 25 lbs and more)
Pro Tip: A targeted resume for each particular job always works better than a generic resume sent out to all employers.
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When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.
Did our guide give you more clarity on how to write a veterinary receptionist resume? Would you like us to add more tips? Let us know in the comments below!
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