My Account
What Are People Skills? [Guide and Synonyms]

What Are People Skills? [Guide and Synonyms]

You don’t have to be running for congress for people skills to make a difference in both your personal and professional life. Here’s what they are.

As seen in:

People skills, sometimes called interpersonal skills, are defined as the skills used to communicate and interact with others effectively. People skills include active listening, the ability to mediate disputes, and being tolerant of differences in a casual or business setting.

 

And since jobs that don’t require at least some people skills are few and far between, you can bet that employers will be combing your resume and grilling you in interviews to see if you have them. 

 

Whether you’re just starting to acquire people skills or they’re a little rusty, here is a guide to get you on the right track.

 

We’ll go over people skills in a second, but… Perhaps you’d like to blaze through your job search—

 

The Zety resume builder will generate hundreds of people skills, suggest bullet points, resume objectives, and achievements. Just what the recruiter ordered.

 

Create a resume with a perfect skills section using the Zety resume builder now.

Looking for other life and job skill guides? Check out one of these guides:

 

What Are People Skills?

 

What is it that you need to get that job you’re applying for, that promotion you’ve been working towards, or that award for employee of the month? Of course, you’ll need the necessary job skills and an education that will allow you to perform all your duties and responsibilities. But in almost every industry, you’ll also need another set of skills that could be completely unrelated to the job at hand. Enter people skills.

 

The definition of people skills is flexible, but they typically refer to the skills used to communicate effectively in different environments or situations. And because productivity is difficult to maximize without excellent communication, people skills can be a real dealbreaker for companies and organizations.

 

People Skills Examples

 

  • Effective communication
  • Active listening
  • Teamwork
  • Collaboration
  • Conflict resolution
  • Persuasion and influencing skills
  • Reliability
  • Respectfulness
  • Tolerance
  • Diplomacy
  • Leadership
  • Relationship building
  • Mediation
  • Self-motivation

 

With that said, people skills are often neglected. The focus of most university and job training courses revolve around technical skills. This leads to the idea that if you hit the books hard enough, career success is all but guaranteed. 

 

But in fact, the opposite is true. Neglecting soft skills—like people skills—can mean career suicide. According to one study, 75% of long-term job success depends on people skills, while only 25% is dependent on technical knowledge. 

 

That’s not all. Other research found that 85% of job success comes from soft and people skills, and only 15% from hard skills

 

And developing people skills isn’t only useful in the workplace, 

 

According to Dr. Ralph Nichols. “The most basic of all human needs is the need to understand and be understood.”

 

Luckily, people skills can be worked and improved just like every other skill. 

 

People Skills—Synonyms

 

There’s lots of ways people refer to people skills. Here’s a list of people skill synonyms if you need to use another word for people skills:

  • Social skills
  • Interpersonal skills
  • Communication skills
  • Charasmaticness
  • Active listening skills
  • Interpersonal relations
  • Social competence
  • Soft skills

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

sample resume templates

Sample resume made with our builder—See more templates and create your resume here.

 

People Skills on a Resume Example

 

Frances Byron

frances.j.byron@gmail.com

(830) 579-3531

Campbellton, TX

 

Resume Summary

 

Energetic receptionist with over 3 years of experience in both small and corporate offices. Task-oriented with a knack for multitasking. Eager to apply my interpersonal skills and organizational strategy at Fly Media. Trained on CRM for logging client interactions to drive sales and marketing growth targets.

 

Work Experience

 

Receptionist

Hays Systems Inc, Dallas, TX

March 2019–November 2020

  • Answered 10+ inbound calls in a professional manner to redirect callers or field questions.
  • Maintained office calendar, organizational tools, and CRM database.
  • Used office equipment to copy, scan, file, and send important documents.
  • Scheduled appointments and company meetings to accommodate itineraries and adjust to changes with grace.
  • Received 20 hours of CRM training on a new software platform.

 

Front Desk Receptionist

Cordial Care, San Antonio, TX

August 2017–February 2019

  • Greeted, assisted, and provided information to visitors in the waiting area.
  • Answered phone calls, relayed messages, and called customers as needed.
  • Coordinated access to the rest of the office by serving as a liaison between staff and customers.
  • Ensured a positive experience for clients by maintaining a well-organized waiting area.

 

Education

 

Bachelor of Arts in English

Central New Community College, Albuquerque, NM

Graduation: June 2017

  • Treasurer for the Methodist Church Campus Organization

 

Skills

 

  • Time management
  • Detail-oriented
  • Communication
  • VOIP phone systems
  • Data entry
  • Typing >80 WPM 

 

Hobbies and Interests

 

  • Volunteer at the Best Friends Humane Society (2018-Present)
  • Lifestyle blogging at simplyinfashion.com

 

Like the sample above? You can recreate it fast with the Zety resume generator. Just pick a professional resume template and get started.

 

sample resume templates

Sample resume made with our builder—See more templates and create your resume here.

How to Add People Skills to a Resume

 

The skills section of your resume is not the only place you can add your people skills. Sprinkle them throughout your job application. See the examples:

 

People Skills in the Resume Profile

 

Energetic receptionist with over 3 years of experience in both small and corporate offices. Task-oriented with a knack for multitasking. Eager to apply my interpersonal skills and organizational strategy at Fly Media. Trained on CRM for logging client interactions to drive sales and marketing growth targets.

Read more: How to Write an Effective Resume Profile

People Skills in the Work Experience Section

 

Receptionist

Hays Systems Inc, Dallas, TX

March 2019–November 2020

  • Answered 10+ inbound calls in a professional manner to redirect callers or field questions.
  • Maintained office calendar, organizational tools, and CRM database.
  • Used office equipment to copy, scan, file, and send important documents.
  • Scheduled appointments and company meetings to accommodate itineraries and adjust to changes with grace.
  • Received 20 hours of CRM training on a new software platform.

Read more: How to Write a Work History Section on a Resume

People Skills in the Education Section

 

Bachelor of Arts in English

Central New Community College, Albuquerque, NM

Graduation: June 2017

  • Leader for the Methodist Church Campus Organization

Read more: Education on a Resume: Things to Add

People Skills in the Skills Section

 

  • Time management
  • Detail-oriented
  • Communication
  • Active listening
  • VOIP phone systems
  • Data entry
  • Typing >80 WPM 

Read more: Master List of Personal Skills To Put On a Resume

People Skills in Additional Sections

  

  • Volunteer at the Best Friends Humane Society (2018-Present)
  • Lifestyle blogging at simplyinfashion.com

Read more: Resume Categories: What to Write in Each Section

Remember to attach a killer cover letter to your resume. For more detailed tips, see our guide on how to write a cover letter.

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

There you have it! Now I’m curious about your experience. Which people skills have you found the most rewarding in your personal life or career? Please leave a question or comment below!

Rate my article: people skills
Average: 5 (6 votes)
Thank you for voting
Cory Streiff
Cory is a career expert with extensive experience in manufacturing and consulting. He recognizes the life-changing impact great career advice can have, and that's why he shares expert tips with every job seeker out there.
Linkedin

Similar articles