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Among other responsibilities, your job is to educate your clients about what the company you’re working for has to offer and how it can improve their lives. I’m going to play the reverse Duo card on you. Soon, you’ll learn how to write a life-improving relationship manager resume.

Let me take you on a customer journey where I am behind the wheel, and you’re learning new things on your way to a job of your dreams.

This guide will show you:

  • A detailed and effective relationship manager resume example better than 9 out of 10 other resumes.
  • Valuable tips and strategies for crafting a remarkable resume for a relationship manager.
  • Step-by-step guidance on choosing the best format for a customer relationship manager resume.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Create your resume now

Sample resume made with our builder—See more resume examples here.

We’ve got plenty of management resumes you might find interesting:

Let’s start by looking at a great relationship manager resume example.

Relationship Manager Resume Sample

Jennifer Cane

Relationship Manager


Resume Summary

Experienced relationship manager with 10+ years of experience developing and maintaining client relationships. Skilled in customer service, communication, and problem-solving. Boosted CRR by 20% with personalized CS strategies. Seeking opportunities to excess targets at Tristar Banking LTD.

Work History

Relationship Manager

Gatwick Bank, New York, NY


  • Managed clients with annual sales revenue between $10 million to $50 million.
  • Built and maintained 20+ client relationships, identifying financial needs and providing appropriate solutions.
  • Achieved a 20% increase in client retention rate by implementing new customer service strategies.
  • Developed and implemented a successful sales strategy, resulting in a 5% increase in revenue.
  • Awarded a Top Performer Award in 2022.

Relationship Banker

Stilton’s Financial Services, Los Angeles, CA


  • Assisted 50+ top-priority clients with financial transactions and inquiries, providing excellent customer service.
  • Identified cross-selling opportunities and promoted additional products to clients, resulting in a 10% increase in sales.
  • Resolved customer complaints and issues, maintaining a 99% customer satisfaction rate.


Bachelor of Science in Business Administration

University of California, Los Angeles, CA


  • Relevant Courses: Consumer Behavior, Marketing, Sales Techniques
  • GPA: 4.2


  • Sales and Negotiation Techniques, American Management Association, 2019


  • Top Performer Award, Gatwick Bank, 2020


Member of the National Association of Relationship Managers since 2018.

  • Led a panel discussion on client retention strategies at the 2021 Annual Conference.


  • English—Native
  • Spanish—Fluent

Now, that’s an excellent resume for a client relationship manager. Let’s work on yours!

1. Select the Best Format for Your Relationship Manager Resume

You know well how to outperform your competitors in your daily routine. Now, it's time to leave behind the competitors for the job you're after. Achieve it from the top of your application document by choosing the correct resume format.

To have a perfectly formatted relationship manager resume, follow these tips:

Pro Tip: Continue to boost the readability of your resume by setting the right resume margins and line spacing. That’s an inch on each side of the document and 1.15 points.

2. Open Your Relationship Manager Resume With an Astonishing Summary

Did you know that an average job opening attracts 250 resumes? You must create a perfect resume profile. It can easily make your resume stand out on your recruiter's desk. And in your case, it won’t be a resume objective but a more professional resume summary.

Apply the following formula to create a perfect summary for your relationship manager resume:

Adjective + Relationship Manager + Years of Experience + Achievements + Skills + What You Want to Do for the Employer

Pro Tip: Your summary is like an elevator pitch. Starting it with a professional headline will help you gain your reader's interest, and tailoring it to the job ad will help you present yourself as the perfect fit for the role.

3. Create the Perfect Resume Job Description For Your Client Relationship Manager Resume

Understanding your client is one of your top priorities as a relationship manager. When applying for a job, you must fully understand your recruiter. One of the best ways to do this is by focusing on relevant work achievements in your work experience section.

This is how to show the recruiters you completely understand what they need:

  • Select a chronological resume layout. Listing your most recent activities at the top of this section will allow your recruiters to find what’s the most interesting for them immediately.
  • Use bullet points on a resume to highlight your most significant achievements. Start each bullet point with an action verb to make reading smoother.
  • Include your job title, company name, location, and dates of your employment at each listed position.
  • Quantify your achievements to showcase your impact as a relationship manager. Use percentages rather than regular numbers, which tend to be more impressive.
  • If you’ve progressed within one company, show your promotions on a resume. Recruiters will be impressed by them and by your loyalty to the previous employer.

Pro Tip: Always tailor your resume for a relationship manager by incorporating key phrases and skills from the job ad. Use them as your resume keywords to demonstrate your understanding of the role better.

4. Showcase Your Education Section on Your Customer Relationship Manager

You’re applying to become a manager, so it’s only natural that your experience will interest the recruiter most. However, don’t underestimate your education section. It gives a reader the full story of your career. And to do it right, it must shine.

This is how to list your education on a relationship manager resume:

Pro Tip: List your degrees on a resume in reverse-chronological order like you list your experience. It will make both sections correspond with each other better.

Creating a resume with our builder is incredibly simple. Follow our step-by-step guide and use content from Certified Professional Resume Writers to have a resume ready in minutes.

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

5. Highlight Your Relationship Manager Skills On Your Resume

As a relationship manager, your professional skills are crucial in building and maintaining strong client connections. Clients wouldn’t be as happy with the company and the product without your skill set. Make sure to showcase those skills in your resume.

Follow the checklist below to prepare a perfect skills section on a resume for a relationship manager:

  • List all your relevant skills. Include bothsoft skills andhard skills.
  • Read the job opening carefully and search for the Skills Required part. Those skills are the ones that you should include in your resume.
  • List up to 10 of the most relevant and impressive skills.
  • Include those skills in experience, education, and resume summary to make those sections interact better.

Now, let’s see some examples.

Relationship Manager Resume Skills

Pro Tip: Carefully select your technical skills. Make them as relevant as possible to the job you're applying for.

6. Include Additional Sections to Your Relationship Manager Resume

Did you know that 66% of jobseekers add at least one additional resume section? No wonder why, because those sections make your personality pop. Plus, they can prove your soft and hard skills well.

These are some extra sections you might include in your relationship manager resume:

Pro Tip: Organize your resume well by adding those extra sections at the end. It will increase your chances of passing the ATS resume scan, which filters application documents by their relevancy and declines those that seem irrelevant to the job opening.

7. Attach a Cover Letter to Your Resume

The more you care about your clients’ well-being, the better. And what’s a better way to look after your recruiters than giving them more information to make a wise recruitment decision? Writing a cover letter to your resume will turn any recruiter into a hot lead instantly.

This is how you make a great cover letter to fit your relationship manager resume:

Pro Tip: Always mind the correct cover letter formatting. You want to make it match the resume to show your attention to detail.

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Good luck with your work. If you have any other suggestions about writing a job-winning relationship manager resume, contact me in the comments section below.

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This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.


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Maciej Tomaszewicz, CPRW
Maciej is a Certified Professional Résumé Writer and career expert and resume writer with a versatile professional background, creating tools for job seekers in various industries. His creative writing background and HR-related experience allow him to create highly readable articles clarifying even the most complicated professional development aspects. Since 2022, he has authored guides on professional resumes and cover letters, written articles on work-related scenarios, and developed research-based career advice.

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