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Ready to work at that desk up front? We’ve got your back. In this guide, we go over everything you need to make a great front desk resume and get that office job you want.
Leon Hellström
5-Star Hotel Front Desk Clerk
leon.hellstrom@gmail.com
(718) 987-1234
linkedin.com/in/leonhellstrom
Current part-time university student enrolled in bachelor’s degree program in business management. 2+ years experience as hotel front desk clerk at busy, 5-star property. Seeking to leverage top customer appreciation award and personable, hard-working attitude to become the front desk agent for Chelsea Hotel.
Hotel Front Desk Clerk
January 2017–March 2019
Brooklyn Heights Residences, Brooklyn, NY
Key Qualifications & Responsibilities
Key Achievements
Front Office Agent
January 2016–January 2017
Milton Hotel Midtown, New York, NY
Key Qualifications & Responsibilities
Key Achievements
Majoring in Hospitality Business Management (Bachelor of Science)
Long Island University, Brooklyn, NY
Expected Graduation: 2020
Relevant Coursework: Lodging Management, Travel and Tourism Management, Recreation-Related Industries, Events and Conventions Coordination, Human Resources, Service Experience, Front Office Operations, Reception and Concierge Management.
CSI High School for International Studies, Staten Island, NY
Graduated 2016
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Sample Front Desk Resume—See more templates and create your resume here.
Check out other front desk and office-related resume guides:
Now, here’s how to write a front desk resume:
Whether it’s at a hotel reception or at the local car dealership, front desk clerks keep things organized so everything goes smoothly.
It’s the same here—
You need a great resume format to ensure it’s structured and easy to understand.
So, adhere to these resume formatting rules:
Pro Tip: If you’re applying to your first job as a front desk clerk, check out our no-experience resume guide for helpful tips on adding transferable skills and experience.
That intro statement at the top of any resume for front desk jobs?
It’s called a resume profile, and it comes in two flavors: the front desk resume objective or front desk clerk summary.
Each one is 3–4 lines long, and gives the office hiring manager or HR member a brief look at your front desk background, clerk skills, office experience, and career goals.
And—
Like a fire in the foyer, you’ve got to grab their attention with this introduction as soon as they begin.
Which one to choose, though?
Pick the resume summary if you have front desk job experience. This introduction type sums up your front desk skills and office-related experience. It also adds a key achievement with numbers to prove you’re the candidate with the amenities they’re looking for.
Select the resume objective if you have no reception job experience. This one talks up your front desk career goals, while still providing a numbered win to prove your capabilities.
Pro Tip: The resume heading gets read first, of course, but that doesn’t mean you must write it first. Instead, save it for last to make it easier to get those thoughts down.
Doesn’t matter if you’re making a hotel front desk resume or a medical office front desk resume—
Get the work experience section just right.
How?
Here’s how to write the best front desk job description for resumes:
Pro Tip: Don’t have front desk experience? Still list the most reception and front office-relevant job duties in your bullet points. Show off administrative tasks and secretarial responsibilities which you handled.
Don’t think your education resume section is important?
Think again.
To be the face of your company, you’ve got to put a good face on your hotel front desk resume with a perfectly structured education section.
Here’s how to get it right:
Pro Tip: Relevant coursework for hospitality jobs aren’t just those which relate to secretarial duties and reception tasks. Add coursework for your given industry, as well, such as your medical billing class if you’re applying for a doctor’s office front desk position.
From Microsoft Excel to juggling multiple tasks, you’ve got mad skills.
But do they know it?
Show the HR manager you’re the best front office candidate with a perfect skills list.
However—
Don’t just copy this list and paste it in your front desk resume.
Do this, instead:
Pro Tip: Front desk clerks require plenty of soft skills, such as empathy and communication. However, the hiring manager will value hard skills more (e.g., typing speed, invoicing), so pay special attention to the job description to look for these.
When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.
When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.
Here’s the thing—
All the other front desk candidates have the same resume sections as you do.
You need to stand out if you want that call back for an interview.
To make yours unique, add some extra resume sections.
Here are great additions to a resume for front desk jobs:
53% of employers say a resume without a cover letter isn’t enough.
So—
Whether it’s front desk or back office, give them one to talk about.
Here’s how to write a front desk clerk cover letter:
We’ve also got some great cover letter tips to help you along. Check them out!
Pro Tip: Don’t forget to follow up on your application. Shooting off a quick email or making a brief call might be the thing that gets you hired.
Got any questions on how to write a front desk resume? Need more hotel front desk resume samples? Not sure how to talk about clerk skills or office achievements? Get at us in the comments below, and thanks for reading!
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