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Insurance Claims Adjuster Resume Sample with Skills

Insurance Claims Adjuster Resume Sample with Skills

You get to the bottom of every case fast, and people like you. But the employer won’t know that unless you tell them. Do it with this convincing sample claims adjuster resume.

As seen in:

Claims Adjuster Resume


John Britton, Claims Adjuster



Professional Summary


Licensed claims adjuster (Minnesota) with 6+ years of experience, skilled in property & casualty and investigating. Seeking to further adjustment excellence at UPRA Insurance. At Rappaccini & Associates, discovered 28% more frivolous claims than company average. Maintained customer service satisfaction level of 84%.


Work Experience


Claims Adjuster

Rappaccini & Associates

April 2014–April 2019

  • Found an additional 400 unwarranted claims per year over company average across 25 full-time adjusters.
  • Maintained record-high customer service satisfaction level at 84% through excellent up-front and post-claim communication with clients.
  • Coached 10 new employees. Given coaching role because of excellent performance to goals.
  • Developed 45+ strong business relationships with both external and internal customers.


Claims Adjuster

At Home With Us Insurance Company

Feb 2013–March 2014

  • Processed 15 claims per week to determine company liability.
  • Trained colleagues in proprietary investigation and claims processing software.
  • Handled over 400 calls per month, maintaining 85% satisfaction rating.




2011–2015 University of St. Thomas

B.S. in Business Administration

  • Excelled in finance, accounting, and business law classes.
  • Elected as treasurer of student government.




Minnesota State Claims Adjuster License




  • Soft skills: Interpersonal skills, communication, negotiation, decision making
  • Hard skills: Property & casualty, investigating, estimating, policy knowledge




Volunteer security administrator, BSA Northern Star Council

Leader, cross-country skiing club, increased membership 95%.


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Tom Gerencer
Tom Gerencer is a career expert who has published over 200 in-depth articles on Zety. Since 2016, he has been sharing advice on all things recruitment from writing winning resumes and cover letters to getting a promotion.
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