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Insurance Claims Adjuster Resume Sample with Skills

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“Use your best judgment” is a statement any claims adjuster lives by. Every day, you have to make critical decisions as you investigate and come up with adequate settlements. Empathy, integrity, and a can-do attitude no matter is what’s allowing you to strive in a dynamic setting. 

But how do you prove to the hiring manager that you have what it takes? Let us free you from making at least one decision today: which strategy to choose as you write your claims adjuster resume.

This guide will show you: 

  • A claims adjuster resume example better than 9 out of 10 other resumes.
  • How to write a claims adjuster resume that will land you more interviews.
  • Tips and examples of how to put skills and achievements on a claims adjuster resume.
  • How to describe your experience on a resume for a claims adjuster to get any job you want.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Sample resume made with our builder—See more resume samples here.

Are you sure you need a claims adjuster resume? See these other guides:

Claims Adjuster Resume

John Britton, Claims Adjuster


Professional Summary

Licensed claims adjuster (Minnesota) with 6+ years of experience, skilled in property & casualty and investigating. Seeking to further adjustment excellence at UPRA Insurance. At Rappaccini & Associates, discovered 28% more frivolous claims than company average. Maintained customer service satisfaction level of 84%.

Work Experience

Claims Adjuster

Rappaccini & Associates

April 2014–April 2019

  • Found an additional 400 unwarranted claims per year over company average across 25 full-time adjusters.
  • Maintained record-high customer service satisfaction level at 84% through excellent up-front and post-claim communication with clients.
  • Coached 10 new employees. Given coaching role because of excellent performance to goals.
  • Developed 45+ strong business relationships with both external and internal customers.

Claims Adjuster

At Home With Us Insurance Company

Feb 2013–March 2014

  • Processed 15 claims per week to determine company liability.
  • Trained colleagues in proprietary investigation and claims processing software.
  • Handled over 400 calls per month, maintaining 85% satisfaction rating.


2011–2015 University of St. Thomas

B.S. in Business Administration

  • Excelled in finance, accounting, and business law classes.
  • Elected as treasurer of student government.


Minnesota State Claims Adjuster License


  • Soft skills: Interpersonal skills, communication, negotiation, decision making
  • Hard skills: Property & casualty, investigating, estimating, policy knowledge


Volunteer security administrator, BSA Northern Star Council

Leader, cross-country skiing club, increased membership 95%.

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Tom Gerencer, CPRW
Tom Gerencer is a career expert and Certified Professional Resume Writer who has published over 200 in-depth articles on Zety. Since 2016, he has been sharing advice on all things recruitment from writing winning resumes and cover letters to getting a promotion. Linkedin

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