My Account

You control your data

We and our partners use cookies to provide you with our services and, depending on your settings, gather analytics and marketing data. Find more information on our Cookie Policy. Tap "Settings” to set preferences. To accept all cookies, click “Accept”.

Settings Accept

Cookie settings

Click on the types of cookies below to learn more about them and customize your experience on our Site. You may freely give, refuse or withdraw your consent. Keep in mind that disabling cookies may affect your experience on the Site. For more information, please visit our Cookies Policy and Privacy Policy.

Choose type of cookies to accept


These cookies allow us to analyze our performance to offer you a better experience of creating resumes and cover letters. Analytics related cookies used on our Site are not used by Us for the purpose of identifying who you are or to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposes to determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.

Performance and Personalization

These cookies give you access to a customized experience of our products. Personalization cookies are also used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.


These cookies are placed by third-party companies to deliver targeted content based on relevant topics that are of interest to you. And allow you to better interact with social media platforms such as Facebook.


These cookies are essential for the Site's performance and for you to be able to use its features. For example, essential cookies include: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents and store your consents.

To see a detailed list of cookies, click here.

Save preferences

Personal Banker Resume Examples (Guide, Skills & More)

Create Your Resume Now

Our customers have been hired by:

Why would you even need a perfect personal banker resume? All your customers know they can bank on you. Not only that, but you know how to make their banking experience truly personal. They don’t need convincing. But do you know who does?

Hiring managers. And they’ve got more applicants fighting for your banking job than you can imagine. Your banking resume should make them understand you’re the best—and you’re about to learn how it’s done.

This guide will show you:

  • A personal banker resume better than 9 out of 10 other resumes.
  • How to write a personal banking resume that will land you more interviews.
  • Tips and examples of how to put skills and achievements on a personal banker resume.
  • How to prepare a personal banker job description section on a resume to get any job you want.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Sample resume made with our builder—See more resume samples here.

Applying for other banking or financial positions? Looking for resume ideas? We’ve got you covered:


Personal Banker Resume Example

Adam Byron

Personal Banker



Licensed Personal Banker with over 8 years of experience. Want to support Prosperity Bank Advisors in providing high-quality financial services to customers. Successfully increased cross-sales at Secure Money Bank by 30% within a year. Achieved this number by analyzing the profile of the bank’s clientele to make tailored recommendations.


Personal Banker

Secure Money Bank, Cincinnati, OH

March 2014–Present

Key Qualifications & Responsibilities

  • Provided financial guidance to customers to meet their short and long-term financial goals.
  • Cross-sold bank services to existing customers.
  • Assisted customers with opening new accounts, applying for loans, and making financial decisions.
  • Handled an average of 50 daily clients.

Key Achievement:

  • Increased cross-sales by 30% within a year.

Bank Teller

Trusted Bank Financial Services, Cincinnati, OH

January 2010–February 2014

Key Qualifications & Responsibilities

  • Managed customer transactions.
  • Assisted customers with account inquiries.
  • Promoted bank products and services to customers.

Key Achievement:

  • Received 'Employee of the Month' award three times for exceptional customer service.


Bachelor's Degree in Finance

University of Cincinnati, Cincinnati, OH

August 2006–May 2010

Relevant extracurricular activities

  • Member of the University Finance Club
  • Volunteer, Campus Credit Union

Academic achievements

  • Graduated Cum Laude
  • Dean's List 2008 – 2010


  • Excellent communication skills
  • Customer service
  • Sales
  • Financial advice
  • Risk management
  • Proficient in banking software
  • Cross-selling
  • Negotiation


  • Licensed Personal Banker, American Bankers Association, 2014


  • 2016, Employee of the Year, Secure Money Bank


Member of the American Bankers Association since 2010

  • Participated in annual conferences and seminars to stay updated with industry trends


  • English—Native
  • Spanish—Intermediate


  • Financial blogging: Run a blog about personal finance management tips and advice.
  • Volunteering: Regular volunteer at local community outreach programs promoting financial literacy.

What’s the Best Format for a Personal Banker Resume?

A personal banker's job is to assist the clients with managing their money to minimize risk and maximize returns. Good personal banking resumes should highlight such skills as customer support, sales skills (incl. starting new accounts, advising the choice of banking products and services, as well as cross-selling them), as well as industry-specific knowledge.

The challenge?

Well, you never get a second chance to make the first impression.

So, your personal banker resume must immediately draw the recruiter’s attention, and make them bet all their chips on you.

How to do this?

For starters, lay your personal banking resume out in the reverse-chronological resume format.

This way, you’ll bring your experience and achievements to the front, and make them readily scannable.

Just make sure to:


Save your personal banker resume as a PDF file. PDF is the adamantine armor for your personal banking resume—it will keep it intact on any operating system, device, or planet.

Now, you’re ready to move on to the first section of your resume.

It might be tempting for you to use a functional resume format. In most cases, you should avoid it at all costs.

Still not sure about the best format your personal banking resume should stick to? Here’s a quick read: Best Resume Format: Which to Choose?


Personal Banker Resume Summary or Resume Objective?

Time is money.

You have mere seconds to get the hiring manager’s attention.

That’s very little time.

But you want them to put a lot of money on you.


You need to prove you’re worth your weight in gold right off the bat.

How do you do that?

By writing a professional personal banker resume objective or summary.

The difference?

Personal banker resume objective—consists of 2 or 3 sentences showing the recruiter you’re a great fit. It works best for those with limited experience.

Personal banker resume summary—you’ve guessed correctly—it summarizes your work experience that matches the position you’re applying for. As such, it’s best suited for those with previous experience in the field.


This section of your personal banking resume is the first thing the recruiter will set their eyes on.

It’s basically an executive summary which should give them the bottom line: hire this candidate if you want your business to excel!

Personal Banker Resume Objective—Example

Experienced sales agent eager to join Wells Fargo. Established long-term relations with customers and increased revenue by 10%. Generated over $50K revenue by targeting high net worth clients. Familiar with 15+ personal and business loans and lines of credit.
Looks for a position of a personal banker with the company. Solid sales and advisory experience. Great communication skills.


Isn’t the resume objective suitable for an entry-level personal banker resume with no experience? After all, The first candidate doesn’t look inexperienced whatsoever.

Well, that’s the point.

The first candidate may have zero experience as a personal banker. But knows how to include their relevant experience.

Guess what? He used his experience as a car salesman to get his mortgage banker resume on track.

The second candidate’s resume objective looks bland, offers no specific information and could be put on any resume for any job.

Not personal, not worth a dime.

Senior Personal Banker Resume Summary—Example

Goal-oriented personal banker with 5+ years of experience, eager to take on new professional challenges at Bank of America. Drove the sales of diverse credit lines and personal loans growing branch revenue by 30%. Closed Q3 2018 with KPIs at 175%. Managed assets of 10+ high net worth clients (upwards of $1M.) Ranked Top Sales Performer for 3 years running.
Goal-oriented highly experienced personal banker ready to start work within an expanding organization. Knowledgeable about credit lines and personal loans. Skilled in sales and asset management.

The first candidate’s senior personal banker summary stands out by far in every way. Here’s why:

  1. It focuses on their track record.
  2. It’s specific about their experience.
  3. It includes their biggest achievement(s).
  4. It gives numbers wherever possible.


The opening statement of your personal banking resume should offer a taste of things to come.

A wishy-washy personal banker resume objective or summary will leave the recruiter totally unimpressed.

So make sure yours packs a punch!

Still not sure how to go about writing your personal banker resume objective? Have a look at our guide: 20+ Career Objective Examples that Work.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.

When you’re done, our free resume builder will score your resume and our resume checker will tell you exactly how to make it better.

Struggling with your personal banker resume summary? Jump right in: Professional Resume Summary: 30 Examples and How-To Guide


The Best Personal Banker Job Description for a Resume

Here’s the thing:

The job description section of your personal banker resume is where you close the deal with the recruiter.


To become a personal banker—the position you’ve been dreaming of—you really need to prove you’re worth your salt.

Here’s how to describe your personal banker duties and responsibilities in a way that will land you an interview.


Browse through personal banker jobs online to identify a position that matches your experience and qualifications.

It could look something like that:

  • Proven interpersonal, analytical, organizational, customer service and communications skills
  • Demonstrated product and segment knowledge and referral abilities
  • Outgoing, self-motivated and ability to initiate conversations with customers and take pro-active approach to dealing with them; as well as communicate with tact and diplomacy and present a professional image for the branch
  • Sound knowledge of the customer service concept and its importance in developing and expanding customer relationships
  • Ability to work in a team-based environment

In fact, this bullet point list comes from a real job posting. But similar requirements could be found in job ads from HSBC, Chase, Wells Fargo, or Bank of America.

The highlighted sections show you the required skills for a retail personal banker.

Here’s the thing:

Use the very job ad you’re replying to craft your own personal banker job description. And show the hiring manager it is you they’ve been looking for.

Personal Banker Resume: Job Description—Example


Junior Personal Banker

Bank of America, January 2015 - August 2017, Charlotte, NC

  • Provided excellent customer experience and support to branch customers. Awarded Top Sales Performer for 24 consecutive months.
  • Initiated contact with new and existing customers to offer value-added products and services. Exceeded Q4 KPIs by 85%.
  • Identified customer needs as well as cross- and up-sale opportunities. 70% of referred prospects converted into clients, bringing in ~$800K annual revenue.
  • Mentored and helped two interns onboard for the period of three months.


Think of one or two things you’re really proud of, and include them in a separate key achievements sub-section:

Personal Banker Resume: Key Achievements—Example


Key achievements:

  • Increased the branch’s monthly revenue by 40% on a regular basis.
  • Diversified the customer portfolio by bringing in 10+ high net-worth individuals.

Now that’s a winning job description for a personal banker.

And even though there’s no such thing as a universal banking resume, there is a universal formula for you to follow when crafting your personal banker job description.

To prepare the best personal banker job description, make sure to:

  • Reply to a specific personal banker job posting.
  • Go for resume action words and highlight your personal banker skills.
  • Focus on your achievements, not responsibilities. Show how well you’re able to perform personal banker duties.
  • Put numbers wherever you can. But you know that already, don’t you. Numbers are a banker’s daily bread.

And one more thing.

Never underestimate the importance of replying to a specific job offer.

In this day and age companies use Applicant Tracking Systems (ATS) to initially screen the resumes for keywords.

What keywords?

The ones used in the original job posting.

That’s why it’s a really good idea to use the job posting itself as a point of reference. Just make sure you’re using the right resume keywords for your personal banker resume job description section.

Struggling to create a personal banker resume with no experience? Here’s a guide you may’ve been looking for: First Resume with No Work Experience

Unsure how to get this section of your personal banking resume right? Here’s a guide to help you out: Work Experience on a Resume: Job Description Bullets that *Kill*


How to Put Personal Banker Skills on a Resume

You’re about to impress the hiring manager with what you can do.

But first:

Have you ever bought anything, just because you were so impressed by the bullet point list of the thing’s features?


Well, you need to know that no hiring manager is going to be impressed with the list of your skills either.


Because anyone can come up with a similar looking list.

Here’s the thing:

If you’ve done your personal banker description right you’ve already demonstrated all the skills the recruiter is after.

And more than that—you’ve shown them how good you are at each of them!

Just take a good look at your personal banker resume experience section:

Personal Banker—Skills and Abilities


Junior Personal Banker

Bank of America, January 2015 - August 2017, Charlotte, NC

  • Provided excellent customer experience and support to branch customers. Awarded Top Sales Performer for 24 consecutive months.
  • Initiated contact with new and existing customers to offer value-added products and services. Exceeded Q4 KPIs by 85%.
  • Identified customer needs as well as cross- and up-sale opportunities. 70% of referred prospects converted into clients, bringing in ~$800K annual revenue.
  • Mentored and helped two interns onboard for the period of three months.

Key achievements:

  • Increased the branch’s monthly revenue by 40% on a regular basis.
  • Diversified the customer portfolio by bringing in 10+ high net-worth individuals.

If you take away all the extra information and paraphrase the keywords a little, you’ll end up with something like this:

Personal Banker Skills—List

  • Customer service
  • Customer support
  • Prospecting
  • Communication
  • Sales
  • Customer referral
  • Coaching

The thing is your personal banker skills haven’t been presented as dull bullet points.

You showed them in the context of your experience and proved how well you’re able to carry out your personal banker duties.

Would it be enough to simply paste this list in the skills section of your banking resume?


Remember, follow our advice from the previous section and explain what you can do and how well you can do it.

However, key skills extracted from your personal banker job description should also be included in a separate “skills” section.

If you’re not sure how to do it, take another good look at the personal banker resume example at the top of the page.

Now, have a look at common resume banking skills that are worth showing off on your resume:

Skills and Abilities for a Personal Banker Resume

Personal Banker Skills for Resume

Soft skills

Hard Skills

Interpersonal skills

Lead qualification


Customer needs analysis

Relationship building

Contract negotiation

Presentations skills

Product knowledge

Rapport building


Bear these in mind when you want to present your personal banker skills in a powerful way:

  • Blend them in your resume job description bullet points.
  • Highlight the most important skills in the skills list (and throw in three or so extra ones for good measure.)

If in doubt, go to the personal banker resume sample at the beginning of the guide.

Not really sure what banker skills to put on your resume? Our guide has all the answers: 30+ Best Examples of What Skills to Put on a Resume


Is Your Education Section Subprime? It Might Be


You have all the personal banker qualifications required for the position.

And the Bureau of Labor Statistics says the demand for financial positions is on the rise.

But you know what?

So do the other 299+ other candidates who have applied.

You need to leverage any advantage you might have. Including education.

Here’s how:

Don’t simply plonk the name of the college you graduated from. List coursework relevant to the position.

This is what your personal banker resume education section may look like.

Personal Banker Resume Sample—Education


UCLA, CA—2009

Business Economics Major

GPA: 3.5

Relevant coursework:

  • Economics
  • Math
  • Management

Mind you—

Some personal banker jobs do not require college-level education, but a minimum of high school diploma or equivalent experience.

If that’s the case, do not fail to add any extracurricular activities you’ve taken part in that might be relevant to the position you’re applying for.

Personal Banker Resume Sample—Education


South Pasadena Senior High School, CA—2008

High School Diploma


  • Team Leader, Maths Club Grade 12
  • Member, Economics Club Grade 9-12

Last but not least—

Don’t forget to include all your hard earned certifications.

In fact, it’s a really good idea to list them all in a separate section of your resume. Especially if you’re writing a licensed personal banker resume.

The same is true about all the conferences you’ve attended or been a speaker at.

If you’re not sure how to do it right, take another good look at the personal banking resume samples at the top of the page.

Fuzzy about the education section of your personal banker resume? Jump right in: How to Put Your Education on a Resume [Tips & Examples]


How About a Personal Banker Cover Letter?

Consider this:

If you could put up two billboards to advertise your business at a busy crossroads, would you put up only one and say you don’t really need the other?


You’d put up two to double your chances.

The same is true about cover letters.

Cover letters still matter, and they can double your chances of landing a personal banker job.

Plus, they give you a chance to prove your communication skills in practice.

Give your personal banker cover letter all the attention it deserves:

  1. Make sure it’s simple and to the point.
  2. Fill in all the blank spaces you may have left on your personal banker resume.
  3. Keep it organized and write it clearly.

If you’re not really sure how to go about writing your cover letter, go to our guide on The Perfect Cover Letter: A Writing Guide

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Key Takeaway

You’ve got it. You know how to write a personal banker resume:

  1. Focus on a particular position in a particular bank.
  2. Start out with a strong opening statement: personal banker objective or summary.
  3. Craft your personal banker experience section by focusing on your achievements, not responsibilities.
  4. Lay everything out in a scannable, eye-catching, professional-looking format.


Good luck with your interview!

Is this your first resume for a personal banker position? Or maybe you’re a seasoned pro eager to help the rookies out? We’d love to hear from you. Give us a shout out in the comments below!

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.


Rate my article: personal banker resume example
Average: 5 (21 votes)
Thank you for voting
Maciej Duszyński, CPRW
Maciej is a career expert and Certified Professional Resume Writer with a solid background in the education management industry. He's worked with people at all stages of their career paths: from interns to directors to C-suite members, he now helps you find your dream job.

Similar articles