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Customer Service CV Example [+Skills Template]
Get your job hunting complaints resolved with our expert guide to writing a customer service CV that’ll open a support ticket to more interviews than ever before.
A nursing CV is a document highlighting your nursing skills, formal education, and relevant experience. It should also mention your license type and number.
Take a deep breath, you are on your way to writing the perfect nursing CV.
But first think about this:
Nursing is one of the fastest growing jobs on the market and registered nurses are in high demand.
So, why would you need to worry about your CV?
There are plenty of jobs to go around. You’ll snag one even if you send the most generic CV possible to the nearest hospital. Right?
It may be easy for nurses to find job openings, but it’s still a good idea to optimize your CV before applying.
See, most nurses, like you, are well qualified.Taking the time to optimize your nursing CV gives you an edge over the competition.
What have you got to lose?
This guide will show you:
Here's a sample CV for a nurse made using our CV builder.
Want to save time and have your CV ready in 5 minutes? Try our CV builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 18 CV templates and create your CV here.
Sample Nursing CV—See more templates and create your CV here.
The nursing profession operates in a fast-paced environment that values protocol and sanitation.
So, it’s important that these values are evident in your CV.
Choose a traditional format like the reverse-chronological CV format. Such a format places emphasis on your experience and education.
Also, go with a layout that makes good use of white space and easy-to-read subheadings. And be sure to choose a classic, legible font.
Unless instructed otherwise, save your CV as a PDF to preserve the layout. Use your complete name and job title to name your file.
Still not sure about how to format your nursing CV? Want to see other types of CV formats? Read our guide: “CV Format: Best Examples for Job Hunting Success”
Start with the usual information:
And consider adding your license type and number.
Many recruiters still receive applications from under-qualified applicants. That’s because a surprising number of people send CVs without reading the job description.
That’s why recruiters prefer seeing licensure information before reading through an entire CV. It saves them time, so they don’t have to read CVs that don’t meet the requirements.
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Susan Cromwell, RN. (93626) - scromwell@email.com - 01632 960489 |
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Susan Cromwell - scromwell@email.com - 01632 960489 |
Need more examples of how to put the basics on your nursing CV? Need to brush up on your CV making knowledge? Read our guide: “How to Write a CV: Complete CV Writing Guide with Examples”
Should you write a nursing CV objective or summary statement?
Are you a fresh graduate, career changer, or a nurse looking for a niche or specific role? Then you should choose an objective for a nursing CV. CV objectives are for applicants who don’t have a lot of on-the-job experience.
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Dependable licensed RN trained to work in high-stress environments and stay calm under pressure. Seeking to leverage meticulous record-keeping and analytical skills to gain experience as a Nurse. |
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Newly licensed RN looking for a challenging nursing role in a medical facility where I can put my skills to the test. |
Applicants with experience in the industry should use a CV summary.
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Multi-lingual Pediatric RN with 15+ years of experience in the intensive and neonatal care units of a community hospital. Seeking to leverage management experience in the role of Pediatric RN at General Hospital. |
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Pediatric RN with years of experience supervising the medication and health records of newborns. |
Pro Tip: A CV summary is also a good place to put your hours of availability.
When making a CV in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your CV here.
When you’re done, Zety’s CV builder will score your CV and tell you exactly how to make it better.
Nursing is a 24-7 job. Adding your hours of availability will help the hiring manager place you better. Especially if you’re applying for a general position instead of responding to a job offer.
Need more examples of nursing CV objectives and summary statements? Read our guide: “How to Write a CV Summary: 10+ Professional Examples”
A nurse’s experience section is nothing like what you see on CVs for other jobs.
In other professions, CVs are achievement-driven. Nurses must also include basic responsibilities to avoid getting screened out of a job.
It’s important to make sure your professional nursing CV balances both and includes both hard skills, soft skills, and technical skills.
Why?
Nursing is a field with a ton of subspecialties. Listing specific responsibilities allows recruiters to know that you have the right set of hard skills vs soft skills.
Let’s say your job title matches the title on the job description. Even then, the workplace setting might require different technical skills and certifications.
So, when you include duties on your nursing CV, follow these steps:
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Swan-Ganz Catheters | Catheters |
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Provided care for elderly Renal patients. | Provided patient care. |
Once you’re done, go back and see if you can highlight any of your duties by adding an accomplishment.
The recruiter will want to know if you have experience working in a similar sized hospital or unit that matches the prospective job.
Have you ever worked in an Intensive Care Unit (ICU), an Emergency Room (ER), a Labor and Delivery Unit (L&D), or a Telemetry Unit (TELE)? Staff or travel?
Be sure to include the unit type under each job in your experience section.
Also, include information about the admittance of trauma patients or overflow patients from other units. That way, recruiters know the type of patients you can handle.
Listing the type of unit you’ve worked in illustrates that you have a particular set of basic skills.
Nurses assigned to Telemetry Units work with patients that need constant monitoring. The critical nature of some patients suggests that the environment is fast-paced. TELE Nurses can handle several patients at once and deal with unexpected problems.
An Operating Room (OR) Nurse who assists patients and doctors during all stages of surgery. Instead of handling several patients, an OR nurse handles one procedure at a time.
Different facilities have different environments and daily tasks. Nurses also work with different equipment.
So, a nursing home nurse is not going to have the same experience as a nurse working in an urgent care facility. Urgent care facilities are fast-paced with patients coming and going. Nursing homes have permanent residents that require long-term care.
Both are demanding jobs. But the stamina, skills, and certifications are different.
Let’s say you work in a facility for the elderly. You still need to add the type of facility to differentiate your skills.
Let’s say you work in an assisted living facility. You don’t need to provide injury or illness-specific care for patients. But nurses who work in nursing homes do.
That’s why it’s important to mention the type of facilities you’ve worked for in the past.
For a Case Manager
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RN Case Manager, In-patient Pediatrics May 2005 – August 2007 Darlington Memorial Hospital
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RN Case Manager September 2015 - Present Care Focus - Saint Paul, MN
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As you can see, the first candidate added the unit type (In-patient Pediatrics), the facility type (Community Hospital), and the number of beds (25).
Once you move on to your education and qualifications, things can get messy.
Nurses can end up with tons of qualifications and certifications. That’s why putting them on a nursing CV in an orderly way can be quite an ordeal.
What should go where? Should you put awards, licenses, or certifications first? Should you list them in different sections or together?
You don’t want to add too many section headers. Let’s say you only have one license. Adding a separate section for “Licenses” would be a waste of space.
Good news. The American Nurses Credentialing Center (ANCC) anticipated the problem. So, they created a standardized way to list credentials.
Preferred order:
Your highest degree should come first on a nursing CV because it’s a permanent qualification. List your highest degree followed by lower degrees. If you have two equal degrees, list the most relevant one first.
It’s a good idea to organize your CV according to industry standards. Recruiters are expecting CVs organized in a particular way. Conforming means they can find everything they want fast.
Want to know what else could go on a CV for nurses? Find out what should always show up on a professional CV. Read our guide: “What to Include in a CV: Essential CV Sections”
Are you writing an entry-level CV for nursing? If yes, your education section will include your biggest achievements to date - your degrees.
Consider putting your education at the top of your CV after the introduction. New grad nursing CVs will be short on experience. So, draw attention to your education instead.
Are you writing a professional nursing CV after a few years of experience? In that case, you can put your education lower on your CV after your experience section.
Regardless, always start your education section by listing your highest degree first.
Be sure to include the following information:
There are no hard and fast rules about how to order this information. If you went to a fancy school, you might want to lead with that.
But the best nursing CV samples lead with the type of degree - BSN or MSN for example.
That’s because nursing is a profession that requires you to have a degree.
Recruiters will scan your CV looking for that particular information. Make it easy on them.
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2013 - 2015 Master’s of Science in Nursing John Hopkins University School of Nursing, Baltimore Maryland |
Still need nursing CV samples of how to add your degree? Want to find out what kind of extra information can go in an education section? Read our guide: “CV Education Section: Examples & How to Include It”
When it comes to licensure, you’ve got two options.
The first is to list your licenses in your education section after you’ve listed your degrees. That works best if you have one or two licenses. Otherwise, you can create a separate section for your licenses.
Let’s say you decide to add your license to your education section.
You can consider titling the section “Education and Licensure” instead of “Education.” That way recruiters know you’ve included information about your licensure in your education section.
So, whether you’re making a registered nurse CV or a licensed practical nurse CV - location is the biggest issue.
Once you’ve figured that out, the hard part is over.
But how do you make a license entry on your nursing CV?
Sample Nursing CV License Entry:
Registered Nurse (RN): License number 2263731
New York State Board Licensing, Active since January 2012
Or:
Registered Nurse: 173162
Massachusetts Board of Registration in Nursing
Active until November 2017
For Compact License holders:
Registered Nurse: License Number 132779, Active since 2014
Nurse Licensure Compact (NLC), Maine State Board Licensing
Pro Tip: License numbers are in the public domain. Recruiters can look up your number online via the State’s Board of Nursing website.
Putting the number on your nursing CV saves recruiters time and energy.
Show recruiters right away that you have the required licensure. That way they’ll know quicker that you’re qualified for the job. Win, win.
Let’s say you have a certification to practice at advanced levels in a particular state. It’s important to put the name of that state on your CV.
You can not just put that you are an Advanced Practical Nurse (APN). That’s because each state has different criteria for subspecialties in the nursing profession. Also, it may be illegal to use certain titles without permission from the state’s nursing board.
Put the name of the state after your license information to show a state designation. Let’s say your state designation matches your license. Then there’s no need to include the same information twice.
Let’s say that your Registered Nursing license falls under the Nursing Licensure Compact. Then it’s best to include the State Nursing Board that granted your designation.
Sample Nursing CV Entry:
Registered Nurse: License Number 224356, Active since 2008
Nurse Licensure Compact (NLC), Kentucky Board of Nursing
Clinical Nurse Specialist, 2012, Tennessee State Board of Nursing
Nursing CV tips are great, but you might want to take a second to check out the tips that take any CV from average to amazing. Read our guide: “20+ Expert CV Writing Tips & Advice for 2021 (with Examples)”
Certifications show your ongoing improvements in the nursing profession. They also show that you have specialized skills.
Accredited and nationally recognized institutions issue certifications. Examples of such institutions include the American Board of Neuroscience Nursing (ABNN) and the Board of Certification for Emergency Nursing (BCEN).
RNs are not required by law to get certifications to work in specific medical units.
For example, you don’t need a Medical Surgical Nursing Certification (CMSRN) to work in operating rooms in many states.
But many hospitals are willing to pay extra. Some at least focus on candidates who have this certification.
Include the following information when listing certifications on your CV:
It’s always best to write out acronyms. You should never assume the reader knows all industry jargon. At the same time, acronyms are important for Applicant Tracking System (ATS) software. Be sure to include acronyms that you find in the job description.
Sample nursing CV certification entries:
Basic Life Support (BLS) from the American Heart Association, Current - 2018
Critical Care Registered Nurse (CCRN) certification from the American Association of Critical Care Nurses, Current - 2017
There are tons of nursing certifications, and it’s impossible to list them all. So, here are two sources that can give you an idea of what’s available.
The American Board of Nursing Specialties - includes a list of organizations and the certifications they issue.
The Lippincott’s Nursing Center - includes the organizations’ phone numbers and email addresses.
At this point, you may start to worry about CV length. How long should a CV be? Find out by reading our guide: “How Long Should a CV Be? The Best Page Length for Your CV”
Awards and Honors can include recognition received from school, nursing organizations, social clubs, hospitals, and other healthcare units.
List the name of the award, the awarding body, and the date received.
Sample Nursing CV Award Entry:
Promise of Nursing Regional Faculty Fellowship Grant, 2012
Foundation of the National Nursing Student’s Association
School of Nursing Alumni Award, 2010
New York University
One other section you can consider adding is a Hobbies and Interests section. It adds personality to your CV. Adding personal interests works best on entry-level or new grad nursing CVs. Read our guide: “Best Hobbies and Interests to Put on a CV”
Most of the skills you list should come from the job description.
These are your CV keywords. They are also the skills that recruiters try to find while scanning your CV.
But how do you know which skills are the most important?
Sometimes the job description will tell you that a skill is desirable or mandatory. If not, you can try checking out other job descriptions like yours.
You can also check out LinkedIn profiles of other nursing professionals.
Look for repeated skills. You can assume that these are important skills for a nursing CV.
What other skills should you put on a CV for nurses?
Don’t be afraid to include relevant technical skills not mentioned in the job description.
See, you can divide skills for a nursing CV into four categories:
Don’t confuse computer skills with technical skills. Many hospitals are switching to electronic records. So, having computer skills can give you a leg up.
Check the job description for specific types of billing or recording software.
If there’s no specific software or program listed, include your computer skills anyway. That way you’re ahead of the game if they’re planning to switch to digital records soon.
Technical skills aren’t limited to those that require extra certifications. Technical skills can include anything that a person without a LPN or RN license may find hard to do.
Below is a list of skills for a nursing CV. Of course, the list isn’t exhaustive.
Basic Care | Technical Skills | Computer Skills | Admin Skills |
Wound Dressing and Care | Urgent Care and Emergency Care, Trauma 2 | Instant ECG App | Record-Keeping |
Patient Education | NIH Stroke Scale Patient Assessment | Electronic Medical Record (EMR) | Budgeting |
Medicine Administration | Monitoring Mother's Vital Signs and Fetal Heart Rate | Billing Codes ICD10 | Recording Patient Vitals |
Blood Pressure Monitoring | Phlebotomy - IV Therapy and Blood Drawing | Billing Codes ICD9 | Communicating With Patients and Their Visitors |
Daily Living Tasks | Rehabilitation Therapy | Epic Software | Coordinating Patient Care with Nurse Manager or Doctor |
Hygiene Assistance | Use of X-Ray, MRI, CAT Scans | Meditech | Training Other Nurses |
Glucose Checks | 12-Lead ECG Interpretation and Placements | Electronic Heart Record (EHR) | Care and Discharge Planning |
Patient Transport | Automatic Implantable Cardioverter- Defibrillator (AICD) Insertions | ||
Blood and Stool Specimen Collection | G-Tube Feedings and Care |
Focus on the skills matching the position. This will give you an advantage over the other candidates. Especially in the context of a large skills gap in the healthcare sector.
Want more examples of skills that recruiters like to see on CVs? Not sure how to list skills for a nursing CV? We’ve got you covered. Read our guide: “99+ Key Skills for a CV [Best List of Examples for Every Job]”
The chances are that you belong to a professional nursing association of some sort. That’s because there are thousands of affiliations for nurses.
Some of them are academic affiliations. Others are national organizations or groups for specific kinds of specialists.
Regardless, recruiters will want to know if your affiliation with any professional associations. Especially if you’ve received awards or held important positions within the organizations.
Some examples include:
If you decide to add associations to your professional nursing CV, include the following information:
Pro Tip: There are different ways to order such information on your CV. You don’t need to list the group you joined most recently first.
It’s best if you order them according to prestige - personal and perceived. Put associations at the top if you held an office or had an important role. You can also lead with affiliations that have prestigious reputations in the industry.
It is still necessary to write a cover letter. For a nursing CV, write a brief letter that focuses on your highest qualifications. Add a few accomplishments from your most recent job.
Also, it is worth it to find out who will read your letter so that you can address it to that person.
Plus, a great cover letter that matches your CV will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:
See more cover letter templates and start writing.
Some aren't sold on the whole idea of cover letters written for nursing CVs. They say it's a waste of time.
But, at worst, it's a waste of 15 minutes of your time.
The alternative? A wasted opportunity.
Not sure how to write a cover letter? We’ve got you covered. Read our guide: “How to Write a Cover Letter: A Complete Guide”
Writing a short, customized nursing CV might be a challenge. But it’s possible if you do your research and use the right strategies.
To write a nursing CV:
Do you have any questions on how to make a nursing CV? Let us know in the comments!
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