
18+ Simple & Basic CV Templates with Easy to Use Layout
You've got no time for complications. You need an easy to use simple & basic CV template that’ll get you hired. We’ve got 18 expert designs that’ll do just that.
Get your job hunting complaints resolved with our expert guide to writing a customer service CV that’ll open a support ticket to more interviews than ever before.
How do you turn the bitterest complaint into a glowing compliment? As an accomplished customer service advisor you know how. By being attentive, tailoring your response to the customer’s situation and giving them what they need to make it work.
That’s what a great customer service CV does too. It’s tailored to the job you’re applying for and gives the recruiter everything they need. But this time you don’t just get a compliment, you get hired!
Read on and you’ll see a professional customer service CV example you can adjust and make yours. Plus, you’ll learn an easy formula for writing a CV for customer service advisor jobs that will land you 10x more interviews than any other CV you’ve written in the past.
Here’s a customer service CV example made with our builder.
Want to save time and have your CV ready in 5 minutes? Try our CV builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ CV templates and create your CV here.
Customer service CV made with our builder—See more templates and create your CV here.
Looking for more other CV writing advice? Read more here:
Mark Sanders
Ph: 0777 777 7777
Email: marksanders_zety@gmail.com
LinkedIn: linkedin.com/in/msanders_zety
An organised, results-oriented customer service advisor with 5+ years experience in challenging telephone customer support roles. Patient and resilient with a commitment to solving complaints at first point of contact. Completely dedicated to outstanding customer service and turning complaints into compliments. Seeking to continue creating superior customer experiences.
Work Experience
Customer Service Advisor
Senco Systems, Greater Manchester
November 2018—Present
Customer Service Assistant
Sedgeworth Building Society, Greater Manchester
September 2015—June 2018
Education
A-levels: Drama, Food Technology, Spanish, September 2013–June 2015
Woodside Academy, Salford, UK
9 GCSEs including Mathematics and English, September 2011–June 2013
Woodside Academy, Salford, UK
Skills
Languages
Now, here’s the job-winning customer service CV formula:
A customer service advisor is the link between the company and the customer, acting as first point of contact, advising on products and services and resolving complaints. The purpose of your customer service CV is to prove you can do that calmly and professionally, while acting as an ambassador for your employer.
Good customer service is good for business. 73% of customers fall in love with a brand and remain loyal to it because of friendly customer service reps. With so much at stake when it comes to hiring good customer service staff, your CV needs to impress. Here’s how to make sure the hiring manager gets service with a smile.
A phone call gets put through to you. It’s a customer complaint, and they’re furious. The first few sentences you exchange will make all the difference between resolution and “I want to speak to a manager.” That’s the purpose of a CV personal statement. It creates that crucial first impression between you and the recruiter.
3–4 sentences is all you’ve got to keep them engaged. But don’t worry, just use these three simple questions as your template and the recruiter will be one happy customer.
Answer these questions differently depending on how experienced you are. If you’re a battle-scarred customer service pro then do this.
If you’re applying for an entry-level customer service role then do this.
Regardless of your experience, this section is easier to write if you leave it until last. It’s much faster when you’ve got your experience, skills and education ready to refer to.
Now for the most important part of the hiring manager’s customer journey. Your work experience section.
Check out this guide for even more tips on how to write your personal profile: How to Write a CV Personal Statement [20+ Examples]
It’s said that customer service work is both the best job in the world and the worst. You can start the day on a high having delighted someone with your friendly assistance and end it on the lowest of lows, having unfairly been the target of unreasonable anger and frustration. It takes experience to develop the resilience to excel. Here’s how to show it.
Want even more good CV advice? Check out our guide: 20+ CV Tips and Advice for Job Application Success
This section might not seem important, but every recruiter expects to see an education section that’s properly laid out and contains the info they need. Here’s how to get it right on your customer service CV.
Read more: How to Write Your CV Education Section
Good customer service requires composure, considered use of language and empathy. It’s a job that requires a unique blend of skills to do well. Make sure your CV skills section best shows off your ability to turn a one-star review into five. Here’s how.
These skills would look great on a customer service CV.
Read More: Best List of Skills to Put on a CV [Top Skills & Examples]
When making a CV in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your CV here.
When you’re done, Zety’s CV builder will score your CV and tell you exactly how to make it better.
There’s a lot of competition out there. 118 people apply for every job and only 20% of those score an interview. To be part of the 20% you’ve got to make your CV stand out like a rogue 60-minute call wait time when your call centre average is only 5. Adding extra sections is a great way of revving up your job application. Here are some ideas.
Writing a letter seems pretty quaint these days. But when it comes to a job application you’ve got to go back to the old school. More than half of employers still say they’re a must-have.
This is how to write a cover letter in no time.
Want a more detailed checklist for your cover letter? Read more: What to Include in a Cover Letter for a Job
Plus, a great cover letter that matches your CV will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:
See more cover letter templates and start writing.
One last piece of advice. Follow up your application. If you haven’t heard back within one week, contact the employer by email or phone about the status of your application. It’s a great way of improving your chances of landing an interview.
And that’s it. You’re all set to land the best customer service jobs out there.
Thanks for reading. Got any job hunting tips and tricks you’d like to share? Is there anything you’d like me to explain in more detail regarding a CV for customer service? If you’ve got any questions at all, please use the comments section below. I’m looking forward to hearing from you.
You've got no time for complications. You need an easy to use simple & basic CV template that’ll get you hired. We’ve got 18 expert designs that’ll do just that.
When it comes to CVs, looks count. Presenting 18 visual CV templates. Each more striking than the last and packed with job-winning features.
Drawing a blank isn’t always a bad thing. If you're looking for a blank CV template we’ve got 18 brilliant examples. Ready for you to fill with job-winning content.