CV Examples

Below you'll see CV examples for different professions. Scroll down and you'll get a breakdown of a perfect sample and suggestions for CV designs.

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Examples of CV Templates

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Ed Lumley

Ph: 0777 777 7777

Email: edlumley_zety@gmail.com

Customer-focused sales assistant with 2+ years of retail experience. Able to rapidly gain detailed product knowledge to offer expert advice on the most appropriate products and services for customers’ needs. Proven record of excellent sales figures and positive customer feedback. Seeking a role in the fashion retail sector to further deliver outstanding service.

Work Experience

Sales Assistant

Metropolitan Outfit Co, Clapham, London

December 2017—Present

  • Maintained sales floor and processed payments at high footfall fashion retail outlet that achieved £1m+ in annual sales.
  • Took charge of opening and closing procedures, POS systems, stock control and visual merchandising, contributing to award for best merchandised store in London region.
  • Regularly exceeded sales targets through attentive customer service and product recommendations.
  • Operated online ordering and reservation system, ensuring all orders processed and completed within advertised fulfillment times.
  • Provided training to new team members, ensuring they were fully compliant with company policy and expected levels of service.

Education

BA (Hons) Fashion Design and Development, September 2018-June 2021 (Expected graduation date)

University of the Arts London

A-levels: Applied Art & Design, Fashion & Textiles, English Literature. September 2016–June 2018

Stockford Academy, London, UK

9 GCSEs including Mathematics and English, September 2014–June 2016

Stockford Academy, London, UK

Skills

  • Visual merchandising: Merchandising shop window and shop floor to maximise sales opportunities, and highlight promotions and new product lines.
  • Product knowledge: Comprehensive knowledge of product lines, updated as an when new lines introduced with ability to make expert recommendations to customers.
  • POS Systems: Mobile and static POS systems knowledge including processing online payments and end of shift reconciliation.
  • Interpersonal skills: Dealt with frustrated customers in a calm and friendly manner, resolving complaints at first point of contact wherever possible.
  • Teamwork: Proactively assisting colleagues to achieve high-quality customer service, rapid payment processing and covering absences.

Awards

  • Regional Customer Service Achievement Award, 2019
Example of a retail CV

Retail CV

What makes this CV example stand out?.
Highlights why you’re more than just a sales assistant: features superior retail skills, shows impressive achievements.

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Tim Reed

Address: 60 Abbey Road, London, SW19 3LT

Ph: 0777 777 7777

Email: timreedzety@gmail.com

A highly-motivated student currently pursuing an MA in Publishing. My studies have given me a strong foundation in literature, written communication and digital marketing skills. I also have two years of retail experience, enabling me to develop strong customer service and teamwork skills. I aim to leverage these skills and further pursue my passion for literature and publishing as a bookseller with Boddington’s Books.

Skills Summary

COMMUNICATION

  • Working as a Customer Assistant and communicating with team members and customers has developed my interpersonal communication skills.
  • My academic experience has prepared me for a broad range of written communication scenarios. I am adept at creative writing and also familiar with preparing essays and reports to strict guidelines.

ORGANISATION

  • Successfully combined studies, part-time work, extra-curricular activities and volunteering.
  • Coordinated popular events for University Literary Society, such as “Meet the Author” evenings, slam poetry competitions and creative writing workshops. Slam poetry events received positive reviews in local media (Roehampton Guardian).

IT & TECH SKILLS

  • Competent user of MS Office Suite (including Publisher) and G-Suite
  • Advanced Photoshop and image editing skills
  • Confident in HTML5 and Wordpress content management

Education

MA, Publishing, expected completion date June 2020

University of Roehampton, UK

BA (Hons), 2:1, English Literature, September 2015–June 2018

University of Roehampton, UK

A levels: English Literature, French, Media Studies. September 2013–June 2015

Wexford Comprehensive, London, UK

9 GCSEs including Mathematics and English, September 2011–June 2013

Wexford Comprehensive, London, UK

Work Experience

Customer Assistant

Lidl, Tooting, London

October 2017–Present

  • Serving and assisting customers on checkouts in a busy, pressurised retail setting.
  • Delivering customer service as member of a team that consistently meets customer satisfaction and revenue targets.
  • Restocking and stock rotation, completing all tasks within required timeframes.
  • Ensuring all health and safety requirements adhered to and carried out.

Languages

  • Mandarin—Advanced
Example of a student CV

Student CV

Life as a student is hard enough without the added frustration of job hunting. With stiff competition, you need to perform at 110% to get your foot in the door. Use our student CV example to get you there.

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Megan Sykes

Ph: 0777 777 7777

Email: megsykeszety@gmail.com

LinkedIn: linkedin.com/in/megsykes_zety

LSE graduate with BSc Hons in Economics. My studies have given me a detailed understanding of economic theory and its application through practical data analysis. Looking to apply my skills in a fast-paced business environment in the role of graduate Data Analyst with Equinox.

Education

BSc (Hons) 2:2 Economics, September 2016–June 2019

The London School of Economics and Political Science, UK

Key skills gained:

  • Fundamental elements of micro and macroeconomic principles and analysis, econometrics, and theoretical statistics.

A levels: Maths, Mandarin, Economics, September 2014–June 2016

Forest Hill Comprehensive, London, UK

11 GCSEs including Mathematics and English, September 2012–June 2014

Forest Hill Comprehensive, London, UK

Skills Summary

COMMUNICATION

  • Developed skills in interpersonal communication with colleagues and customers working as a Customer Assistant.
  • Gained leadership and mentoring skills through volunteer coaching of children’s football classes.
  • Honed written communication skills as contributor to LSE student economics magazine, Rationale.

ORGANISATION

  • Balanced challenging workload of university studies, part-time work, extra-curricular activities and volunteer work.
  • Helped to arrange events as active member of LSE SU Economics society including guest speakers and helping to arrange annual boat party event.

IT & TECH SKILLS

  • Competent in C++
  • Advanced Photoshop and image editing skills.

Experience

10/2017–present, Customer Assistant

Bartlebys Books, Clapham, London

Languages

Mandarin—Advanced

Volunteering

01/2018–Present, Age UK

  • Volunteer Befriender. Helping to provide companionship and care to the aged.

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Example of a graduate CV

Graduate CV

After years of struggle your studies are finished. Time to enter the world of work. But how can do you stand out in a sea of identical job applications? Use our graduate CV example to get your career started in style.

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Saira Khan

Ph: 0777 777 7777

Email: sairakhan_zety@gmail.com

LinkedIn: linkedin.com/in/sairakhan_zety

Highly motivated receptionist with 5+ years experience in busy front desk roles. Immaculately presented with highly developed communication skills and pride in giving an outstanding first impression to clients and visitors. Looking to take on new challenges that enable my calm and focused approach to shine.

Work Experience

Receptionist

Cohen & Cohen, Southwark, London

June 2017—Present

  • Provided excellent customer service by promptly answering and directing all incoming calls, reducing call waiting time by 20%.
  • Ordered and distributed office supplies and achieved a 15% underspend on budget through supplier price negotiation.
  • Performed a variety of general admin tasks including handling cash and credit payments.
  • Logged in and filed incoming documents and client information whilst adhering to GDPR requirements.

Medical Receptionist

Grant Street Surgery, Lambeth, London

September 2014—June 2017

  • Scheduled appointments managed the calendars of four GPs at a busy high street practice.
  • Coordinated annual leave requests and daily scheduling of GPs to ensure optimal staffing levels, reducing average appointment waiting time by two days.
  • Answered incoming calls, ensuring call waiting time was kept to a minimum.
  • Maintained a hygienic and tidy reception area.

Education

Level 2 Diploma in Reception Services, June 2014–September 2014

Wandsworth College, London, UK

A-levels: Business Studies, English Language, Accounting, September 2012–June 2014

Hammersmith Academy, London, UK

9 GCSEs including Mathematics and English, September 2010–June 2012

Hammersmith Academy, London, UK

Skills

  • Multi-line phone systems: Extensive knowledge of call handling software, PBX and hybrid systems.
  • Corporate scheduling: Scheduled and re-scheduled diaries of senior staff members at short notice and rapidly made corporate travel bookings.
  • Conflict resolution: Acted as first point of contact for customer complaints, was able to direct their query correctly to ensure rapid resolution.
  • Interpersonal communication: Addressed a high volume of external and internal queries through a variety of channels.
  • Written communication: Took correspondence and drafted corporate emails and letters according to internal style guides.

Languages

  • Urdu—fluent.
Example of a receptionist CV

Receptionist CV

Being the face of your employer is tough. Handling all manner of visitors and juggling your admin work takes serious skill. But you’ll own the front desk with our receptionist CV example.

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Mark Sanders

Ph: 0777 777 7777

Email: marksanders_zety@gmail.com

LinkedIn: linkedin.com/in/msanders_zety

An organised, results-oriented customer service advisor with 5+ years experience in challenging telephone customer support roles. Patient and resilient with a commitment to solving complaints at first point of contact. Completely dedicated to outstanding customer service and turning complaints into compliments. Seeking to continue creating superior customer experiences.

Work Experience

Customer Service Advisor

Senco Systems, Greater Manchester

November 2018—Present

  • Provided telephone and online customer support for 100,000+ customer accounts across the UK.
  • Exceeded complaints resolution quality goal of 90% achieving score of 96%+.
  • Resolved 90% of complaints at first point of contact, exceeding corporate target of 80%.
  • Meticulously updated customer information on CRM as and when required and adhered to GDPR requirements.
  • Delivered onboarding to new starters and refresher training to established team members.

Customer Service Assistant

Sedgeworth Building Society, Greater Manchester

September 2015—June 2018

  • Provided telephone support for 50,000+ account holders across the North of England and the Midlands.
  • Achieved average call time of six minutes, exceeding corporate target of eight minutes.
  • Received three officially recorded customer compliments for delivering outstanding customer service.
  • Maintained in-depth knowledge of Sedgeworth’s products and services.

Education

A-levels: Drama, Food Technology, Spanish, September 2013–June 2015

Woodside Academy, Salford, UK

9 GCSEs including Mathematics and English, September 2011–June 2013

Woodside Academy, Salford, UK

Skills

  • CRM software: Proficient in PureCloud and Zoho desk.
  • Complaint resolution: De-escalated challenging situations and resolved majority of complaints at FPOC.
  • Time management: Met and exceeded goals for call waiting and complaint resolution times.
  • Resilience: Managed a high volume workload and challenging cases while still delivering first-class customer service.
  • Written communication: Drafted written complaint responses in accordance with company style guide that met all measures for quality control.

Languages

  • Spanish—fluent.

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Example of a customer service CV

Customer Service CV

Customer service can be a thankless task, but you know how to turn a bitter complaint into a glowing compliment. Good customer service professionals are worth their weight in gold so how do you show the recruiter that you’re all that glitters? See this CV sample to find out.

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Hannah Dalglish

Ph: 0777 777 7777

Email: hannahdalglish_zety@gmail.com

Experienced waitress with extensive knowledge of food and wine and dedication to delivering first-class customer service. An energetic team player with highly developed multi-tasking skills and an eye for upselling. Looking to further develop my abilities in a busy fine dining environment.

Work Experience

Waitress

Rose and Crown Gastropub, Islington, London

October 2017—Present

  • Foodservice duties in a high-end gastropub specialising in Modern European cuisine.
  • Learned to deliver first-rate customer service, achieving a score of 100% in two mystery shopper assessments.
  • Effectively promoted specials and upsold selected menu items to reduce waste and increase profits.
  • Excelled in a challenging, high-volume environment. Regularly dealing with 100+ covers during busy shifts.
  • Managed closing duties including reconciliation of till, never recording a shortfall.
  • Demonstrated awareness of licensing laws, refusing service to intoxicated customers and adhering to the “challenge 25” alcohol service strategy.

Education

Level 2 Technical Certificate in Food & Beverage Service, June 2017–September 2017

South Thames College, London, UK

A-levels: Art, Film Studies, Media Studies. September 2015–June 2017

North Finchley Comprehensive, London, UK

9 GCSEs including Mathematics and English, September 2013–June 2015

North Finchley Comprehensive, London, UK

Skills

  • Wine knowledge: Able to recommend the best wine for all menu items including chef’s specials.
  • Interpersonal communication: Relayed customer needs and requirements to kitchen staff to ensure all needs were met and allergy concerns addressed.
  • Teamwork: Worked efficiently with team members to ensure all tables received excellent service, providing assistance to colleagues when required.
  • POS Operation: Taking cash and card payments, accurate order entry and reconciliation.
  • Stress Tolerance: Dealing with challenging customers and a high-volume workload while maintaining a professional and calm demeanour.

Languages

  • French—Intermediate
Example of a waitress CV

Waitress CV

Being a good waiter or waitress isn’t just about carrying plates, it’s about helping to create a dining experience. See our CV sample to show you know your Chateaubriand from your Châteauneuf-du-Pape.

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Perfect Curriculum Vitae Example

Example of a CV with an explanation
  • List your contact details correctly
  • Craft a compelling CV personal statement.
  • Tailor your CV in the work experience section and use achievements to impress employers.
  • Highlight your unique value with a CV skills list.
  • ...and back them up with extras like volunteer experience and certifications in the additional sections.

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