My Account

You control your data

We and our partners use cookies to provide you with our services and, depending on your settings, gather analytics and marketing data. Find more information on our Cookie Policy. Tap "Settings” to set preferences. To accept all cookies, click “Accept”.

Settings Accept

Cookie settings

Click on the types of cookies below to learn more about them and customize your experience on our Site. You may freely give, refuse or withdraw your consent. Keep in mind that disabling cookies may affect your experience on the Site. For more information, please visit our Cookies Policy and Privacy Policy.

Choose type of cookies to accept

Analytics

These cookies allow us to analyze our performance to offer you a better experience of creating resumes and cover letters. Analytics related cookies used on our Site are not used by Us for the purpose of identifying who you are or to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposes to determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.

Performance and Personalization

These cookies give you access to a customized experience of our products. Personalization cookies are also used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

Advertising

These cookies are placed by third-party companies to deliver targeted content based on relevant topics that are of interest to you. And allow you to better interact with social media platforms such as Facebook.

Necessary

These cookies are essential for the Site's performance and for you to be able to use its features. For example, essential cookies include: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents and store your consents.

To see a detailed list of cookies, click here.

Save preferences

Receptionist Job Description for a Resume: Examples 2024

Create Your Resume Now

Our customers have been hired by:

Standing at the front desk and thinking how to write your receptionist job description for a resume to get your next job? As you may well know, the devil is in the details. A well-crafted list of your receptionist duties may tip the balance in your favor and put you ahead of other candidates. 

In this guide, you will see how to make the best of this section in your resume. Grab your coffee, sit back, and read on!

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

Create your resume now

Sample resume made with our builder—See more resume examples here.

Looking for a complete guide to write your receptionist resume? Check: Receptionist Resume Example

You might find other resume guides interesting, too:

What Does a Receptionist Do? 

A receptionist is a professional responsible for managing the front desk of an organization. Their primary role is to greet and assist visitors, answer phone calls, and handle general inquiries. They play a crucial part in maintaining smooth communication within an office or a business setting.

How to Write a Job Description For a Receptionist Resume

An office cannot really be called an office without a receptionist in place. That means that there are plenty of professional opportunities for receptionists, however, you don’t want to end up in just “any” company. To make the best of your receptionist resume job description, make sure to follow the steps listed below:

1. Make your receptionist job description visible.

Label this section with one of the following titles: Work Experience, Experience, Employment History, or Work History. Use a resume font in bold or write it in ALL CAPS.

2. Put your job description in the right place.

Add the list of your duties below your resume summary if you already have some professional experience, or below your education section if you’re writing a resume with no experience.

3. List your receptionist duties in a reverse chronological order.

Provide your current or recent job first and then move on to mention the previous ones.

4. Ensure clarity and readability of each entry. 

Start each receptionist job description with your job title, company name and location, and dates worked. 

5. List up to 5 bullet points for each job in your receptionist list of duties for a resume. 

Think of it as your resume's very own Twitter feed. Don’t just list your responsibilities, and try to focus on quantifiable achievements instead. Provide numbers to illustrate your successes. Remember that your current job should be discussed in most details. As you go back in time, limit the number of bullet points.

6. Tailor your receptionist experience section to each job. 

It's like customizing your coffee order to your exact taste. Don’t write about any receptionist task that you’ve performed in the past. Read the job ad carefully and focus on highlighting responsibilities listed there on your resume.

7. Start each bullet point with an action verb.

Make sure to start each sentence with a resume action word, such as managed, coordinated, organized. Avoid passive-sounding phrases like responsible for, and use power phrases.

8. Include a “Key Achievement” subsection in your receptionist resume job description. 

Thanks to this subsection, your resume will definitely not go unnoticed. It is a perfect spot for mentioning one of the things you are most proud of at work. For maximum impact, remember to use the Problem-Action-Result (PAR) method.

Read more: Work Experience on a Resume

5 Receptionist Job Description Templates for a Resume

Now let’s take a look at some winning examples of receptionist list of duties for a resume.

Front-desk Receptionist Job Description for a Resume

Front-desk Receptionist
HorizonTech Solutions, New York, NY
Jan 2018–Dec 2020

Key Qualifications & Responsibilities:

    • Streamlined daily operations, managing a high volume of incoming calls (80+ calls daily) and emails (50+ emails daily).
    • Implemented a new scheduling system, reducing appointment conflicts by 15%.
    • Organized office events for up to 150 people.
    • Implemented a digital visitor sign-in system, improving security measures and reducing paper usage by 30%.

Key Achievement: 

  • Reduced office supply costs by 20% through effective negotiation with vendors.

Hair Salon Receptionist Job Description for a Resume

Receptionist
Radiant Locks, San Francisco, CA
Jan 2017–Nov 2019

Key Qualifications & Responsibilities:

  • Handled phone calls, emails, and in-person inquiries.
  • Managed salon appointments, ensuring optimal scheduling for stylists and minimal wait times for clients.
  • Implemented a new POS system (Shopify), reducing transaction times by 15%.
  • Effectively upsold salon products items to clients.
  • Managed cash transactions and handled payments.

Key Achievement: 

  • Streamlined the appointment booking system, improving efficiency by 30%.

Hotel Receptionist Job Description for a Resume

Receptionist
AquaWave Resorts, Miami, FL
Jan 2016–Nov 2018

Key Qualifications & Responsibilities:

  • Greeted guests upon arrival and efficiently managed the check-in process.
  • Successfully handled an average of 30 reservations daily through various channels, optimizing room occupancy rates.
  • Maintained a positive guest experience by resolving issues, resulting in a 20% reduction in guest complaints.
  • Successfully upsold room upgrades and additional services, contributing to a 10% increase in overall revenue.
  • Coordinated with the hotel staff to ensure guest room readiness.

Key Achievement: 

  • Implemented a new customer feedback system, increasing guest satisfaction by 25%.

Medical Receptionist Job Description for a Resume

Medical Receptionist
NovaHealth Clinic, Boston, MA
Jan 2015–Nov 2017

Key Qualifications & Responsibilities:

  • Greeted and assisted an average of 50+ patients daily, ensuring accurate registration and scheduling.
  • Assisted patients in navigating Clinic’s online scheduling tool, promoting efficient communication.
  • Verified insurance information for patients, achieving a 98% accuracy rate in processing insurance claims.
  • Provided support in medical billing processes, addressing patient inquiries and ensuring timely payment.
  • Collaborated with healthcare professionals to provide timely and accurate patient care.

Key Achievement: 

  • Introduced an online booking system, reducing appointment scheduling time by 40%.

Dental Receptionist Job Description for a Resume

Dental Receptionist
Smile! Dental Clinic, Chicago, IL
Jan 2014–Nov 2016

Key Qualifications & Responsibilities:

  • Handled incoming calls (50+ daily) and emails (30+ daily).
  • Managed patient appointments, optimizing the schedule for dental practitioners.
  • Handled inquiries at the front desk, providing detailed information on dental services and procedures.
  • Implemented a strategic scheduling system, resulting in a 15% reduction in appointment conflicts.
  • Maintained organized and confidential dental records, adhering to privacy regulations.

Key Achievement: 

  • Implemented a digital filing system, improving document retrieval times by 35%.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

Now that you’ve seen the best of receptionist resume job descriptions, let's take a look at samples for other professions!

Job Description Samples for Other Positions

Need more inspiration? Check out other job description guides:

Read more: How To Write a Job Description

What Else To Put on a Resume

Ready with your list of responsibilities for your receptionist resume? Here is a list of other things to include in your resume:

  • Professional Profile.

    Write a compelling professional profile to catch recruiters’ attention and make a bold statement about your candidature. Opt for a resume summary if you have 2+ years of professional experience, or a resume objective if you’re a fresher.

Thanks for taking the time to read our article. We hope you've found it helpful and that you’ll have no difficulty writing a successful receptionist job description for a resume. Don't hesitate to drop a comment if you have any doubts or questions!

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

Sources

Rate my article: receptionist job description for resume
Average: 5 (2 votes)
Thank you for voting
Dominika Kowalska, CPRW
Dominika is a Certified Professional Resume Writer (CPRW) and job expert with a focus on career development and onboarding processes. She writes guides helping readers create winning resumes and manage various difficulties of the job hunt.
Linkedin

Similar articles